Roco Clothing Opiniões 

206
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a set 5bpiece suit for my lads prom. Suit is absolutely gorgeous colour he looks dashing. And very affordable. Im just praying they are still open when my daughter does her prom. Very fast deli... Ver mais

Classificada 5 em 5 estrelas

I am so impressed with this company. We ordered a suit for our son’s prom. It looked lovely on the website and was a fantastic price. For some reason we didn’t receive a confirmation e-mail but when I... Ver mais

Classificada 5 em 5 estrelas

I only review a company when something has gone wrong and how they resolve the problem. In this case Evri did their usual hopeless thing and didn't deliver the package when they said they would. I ema... Ver mais

Classificada 1 em 5 estrelas

Website tells you to call ASAP if needing to cancel an order befor their wearhous processes the order but don't provide a phone number. Found a number here but auto voice states they don't take phone... Ver mais

Informações sobre a empresa

  1. Loja de moda infantil
  2. Loja de acessórios de moda
  3. Loja de calçado

Informação fornecida por diversas fontes externas

The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions. We appreciate all of our customers and love to make their big day even more special.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

206 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(206)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Company Does Not Return Emails

I tried several times to get in touch with this company via email and have not had any success. Roco advertised a t-shirt I liked as a screen printed design and once it arrived I was extremely disappointed to find it was a thick vinyl that dries out and cracks over time.

17 de maio de 2024
Opinião espontânea
logótipo da Roco Clothing

Resposta da Roco Clothing

Hello, I am very sorry but we sell children's formal wear and not printed t-shirts so we believe you have located us by mistake. If we are incorrect our email address is -

help@rococlothing.co.uk

If you need any assistance please don't hesitate to reach out.

Classificada 5 em 5 estrelas

Prom dress

Ordered a dress for my daughter's year 6 prom on a Friday evening and it had arrived by Monday. The dress came in it's own dress bag and was packaged well. The fit is perfect and she looks stunning. Fabulous shop, great prices and amazing quality. Highly recommended!

7 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

This company does not refund items returned

After two months patiently waiting and liaising with customer services I can now confirm that this company does not return the money for returned items. I should have believed the reviews and not shopped at Roco. They deflected by saying it was an issue with the bank which the bank confirmed this was inaccurate information.
It is true what they say about this company ; they don’t refund you despite it being against the law not to, they just send standard emails fobbing you off.

3 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wow just wow

Wow just wow. This is now my go to place for suits for my son. He looked absolutely amazing in it! The fit was perfect. I am soooo happy thank you

18 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Product

Received my sons suit today. The shirt had stains on the collar. Had clearly been worn previously. The stitching was coming apart. AVOID

29 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor customer service

Very poor customer service! Tried to return 30 days after some shoes but couldn’t as they only got 30 days return policy! Immaculate and got tags everything and the sizes are way off scale !
I stucked with them now and suggesting to re sell them which they should be doing ! Very angry and disappointed!

28 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dont order - you are throwing money away.

Do not order or trust this site.
Every garment received had issues from wrong sizes, seems coming apart, and products that just do not match the photos on their site because genuine linen is replaced by cheap replicas in your order.
Avoid. Avoid. Avoid.

4 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Good website, great price and excellent service.

The clothes arrived quickly and were really easy to return. Good quality clothes, well worth the price.

5 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great products

I am always a bit nervous about ordering from somewhere new but we received our order quicker than delivery time stated and just wanted to say how happy I am with the dress.
We ordered the frosted pink flower girl dress- Annabel.
The dress is such good quality, fits perfectly, true to sizing, looks lovely on and such a great price.
So glad we ordered and will definitely recommend to friends.

27 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and would highly…

Great service and would highly recommend. I needed some advice with sizing, as my children were in between sizes on the sizing chart. I got a very quick response via email and was given clear advice. The suits arrived within 3 days and were really good quality and fit really well. Would definitely use again.

18 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service, very quick to respond and assist. Friendly helpful service, such an affordable site offering the most gorgeous items and great quality! Love this little gem!

22 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently ordered 3 suits for my son…

I recently ordered 3 suits for my son and the paige boys at my wedding. I could not believe the quality of them when they arrived.
We had to send one back as it was two small for my nephew so I contacted Roco clothing via fb I had a quick response from a lady named Charlotte who went above and beyond to help me. I would highly recommend this company not juat for the quality but for there excellent customer service. 👍 from me

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely happy Mother and Son.

I was a bit wary after reading the reviews but decided to go with it and hope for the best and so glad I did. I ordered the stone suit with the shirt and other accessories on 29/02/24, it arrived on 02/03/24 but I could not collect it until 04/03/24. Everything went to plan. One really good quality, well packed, beautiful looking suit delivered. Very happy son and an extremely happy mother.
Thank you.

4 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst disappointment ever received from an online retailer Roco clothing

I placed an order on the 29/01/24 on behalf of my friend who was looking for a suit for his son to attend a dinner. My friend was desperate in finding a suit.I recommended Roco clothing based on customer reviews. While I purchased two pairs of dinner suits, I chose next day delivery by 12 midday with extra charges simply because my friend was travelling today 30/01/24 and had to be at the airport latest 17:00. We waited for the delivery from morning till 15:10 without anyone showing up to deliver the goods. My friend travelled without the suits and both of us were very very disappointed. This is my first experience with Roco clothing and it’s disappointing. They took my money for a service they can’t provide. The little boy will not attend the dinner as my friend cannot travel with the suits. I have never felt this disappointed by an online retailer. I am very angry at Roco Clothing

30 de janeiro de 2024
Opinião espontânea

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