ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Ver mais
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Leia as opiniões dos outros
Extremely disappointing customer service and refund process. I returned my Rodial order on 8 October after experiencing a severe skin reaction. I had not even opened or used the product —... Ver mais
A empresa respondeu
I’ve just received a 15ml tube of Glass Primer in a Glossy Box and the product itself looks great. But honestly, the packaging feels incredibly wasteful. The tube is mostly empty and could probably ho... Ver mais
A empresa respondeu
Not only are these products superior but the customer service is outstanding. I have purchased retinol drops, bee venom night gel, super serum, 24 carat gold ultimate, slow glow drops, vitamin c oil.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Informações de contacto
Reino Unido
- enquiries@rodial.co.uk
- rodial.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Daylight robbery
I have received my items today I ordered the bronze glow lighter, now unfortunately the normal size was out of stock so decided to get the mini instead,
I am so disappointed I can't believe the amount you get for the price you pay.
I have had larger free samples from other cosmetic companies in the past but this was ridiculous and for £25 pounds.
Supposedly two grams of product in this tiny bottom you could clearly see the bottle was not even full they were massive air gaps. Now the product itself is absolutely amazing and goes on like a dream ,the amount of people that tell me I look so well while swearing this. After this experience I might have to go back to my Charlotte Tilbury. Absolutely daylight robbery. I will be taking this up with their customer service team ,will keep you updated.

Resposta da Rodial.com
Glow and firmness
I bought the mini's after watching Olivia Attwood do a demo, I have to say the Banana Low lighter is absolutely fantastic, plus the Bronze Glow lighter looks so good, I am going to buy the Glass Tint next.
Rodial is now my new make up, I never thought at my age(68)I would be able to find a product that makes me look good , healthy, great texture and firmness to my face.
Great
Great, was using another premium brand that did absolutely nothing for my skin, after tentatively using for the first few days - waiting for a reaction! - nothing happened so woohoo!! Skin looks & feels amazing even after a week!
Products not great
Fast delivery and easy shopping experience, not so impressed with the products
Speedy delivery & used a discount code
Speedy delivery & used a discount code. Finally purchased the banana lowlighter. Smashing product. Only need a little. Also purchased the lip oil with collagen- gorgeous. Will definitely purchase both of these products again.
If I could give less stars I would
If I could give less stars I would. Customer service is deplorable! Beware, if your color is incorrect you are stuck with it. This company does not care about Customer satisfaction. Use another company or waste your money with Rodial!!!
Bee venom body serum
I recently started using Rodial Bee Venom Body Serum after a large weight loss as it was recommended for keeping your skin from looking too saggy.
The product is great & was really pleased to find it on the Rodial website Half price. What a bonus.
A product that appears to work, smells great, is non greasy & easy to use.
However when I went to order it today I couldn't find it on the website so I emailed Rodial.
I wish I hadnt.
Firstly I was told it was out of stock, then had another email saying it was now discontinued, then another email telling me to ignore the previous email......what a shambles.
I ended up ordering it from another site , not directly from Rodial so lost the discount code offered previously by email.
Not impressed with the customer service at all .
Shame as I so far like the products ive tried.
Glass tint
I loved glass tint. It was my favorite product and looked amazing on my skin as it gave a beautiful illumious glow, iv never found anything else similar. But they have re formulated it and now it has no luminosity. I'm so sad about it and I won't be buying again
Amazing products
First of all these products are a
live saver for my face. The texture is perfect. The company is simply amazing and I intend on being a lifetime customer. I’m 66 and the difference I can see after just a short time is noticeable. I am officially a Tatcha convert!!
Disappointed with banana low lighter
Disappointed with banana low lighter. Doesn’t really do anything and makes wrinkles look worse! Over priced and won’t buy again
Undelivered order
I made a purchase on December 19th and up to January 14th i still haven't received nor know when its going to be delivered. Service department not at all helpful. Its a shame because i liked their products..
Fantastic products.
Great Low Lighter/Highlighter
I recently received my product, and I really love it!! I have been trying to find the right concealer shade to help with my dark circles under my eyes. The concealers I have either seem to be too light (which can tend to make my under eye look a little gray), and a darker shade looks too much like my foundation and didn’t lighten the area. This banana shade looks the best I have tried in a long time. And you don’t need very much. So far I love it!!
Worth it!
Products were delivered in a timely manner. Packaging is beautiful- even better the products are AMAZING. I am loving the Retinol Overnight Gel. Smells great, feels luxurious! I was never a Gel fan but this product changed my mind. Can’t wait to try the other products I purchased!
Item arrived damaged
Makeup bag I ordered online, arrived damaged, dirty and used. I’ve been going back and forth for a couple of weeks, trying to either ask for a refund or a replacement item. I keep being directly to the AI email agent, which is frustrating and ultimately delaying the process for a new makeup bag, which was due to be a gift for someone over Christmas.
I was told a replacement would be dispatched but haven’t received it and didn’t receive any further tracking details. A week later, I’m now chasing for a follow up.
I’ve now received the replacement makeup bag and the same issue as the first, must be a manufacturing fault, really disappointed, come on Rodial sort it out!
Speedy delivery
Very efficient dispatch and the mini product I bought looks promising , first time of ordering and all great.
Excellent products and quick delivery
Excellent products and quick delivery
Purchased direct from Rodial for an…
Purchased direct from Rodial for an amazing price.
The Bee Venom Body Serum is a great product. NOT sticky or greasy and is very quickly absorbed.
Also delivered very quickly.
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