ΘΑ ΠΕΡΙΜΕΝΑ ΑΠΟ ΜΙΑ ΕΛΛΗΝΙΔΑ ΠΑΡΑΓΩΓΟ ΝΑ ΕΧΕΙ ΤΑ ΠΡΟΪΟΝΤΑ ΤΗΣ ΚΑΙ ΣΤΑ ΕΛΛΗΝΙΚΑ ΤΙΣ ΟΔΗΓΙΕΣ Ή ΕΣΤΩ ΟΤΑΝ ΟΙ ΣΥΝΕΡΓΑΤΕΣ ΤΗΣ ΒΛΕΠΟΥΝ ΠΩΣ Η ΠΑΡΑΓΓΕΛΙΑ ΠΡΟΕΡΧΕΤΑΙ ΑΠΟ ΤΗΝ ΕΛΛΑΔΑ ΝΑ ΤΗΝ ΣΥΝΟΔΕΥΟΥΝ ΚΙ ΑΠΟ ΕΝΑ... Ver mais
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Leia as opiniões dos outros
Extremely disappointing customer service and refund process. I returned my Rodial order on 8 October after experiencing a severe skin reaction. I had not even opened or used the product —... Ver mais
A empresa respondeu
I’ve just received a 15ml tube of Glass Primer in a Glossy Box and the product itself looks great. But honestly, the packaging feels incredibly wasteful. The tube is mostly empty and could probably ho... Ver mais
A empresa respondeu
Not only are these products superior but the customer service is outstanding. I have purchased retinol drops, bee venom night gel, super serum, 24 carat gold ultimate, slow glow drops, vitamin c oil.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rodial is a hi-tech, innovative skincare and complexion brand founded in 1999 by entrepreneur and former beauty editor Maria Hatzistefanis. We create targeted products that deliver instant and long-lasting benefits: our results-focused products are loved and used by customers and high-profile names around the world and have been for the last 24 years. With a focus on product innovation and ingredient education, our products are designed to make you look and feel like the best version of yourself. We are a female-led and founded independent brand and live by our values. Maria revolutionised the beauty market with innovative and effective revolutionary ingredients and formulas that speak to the Modern Woman. As a brand, we champion each other and encourage ourselves and our customers to aim high through our products, events, engagements, publications and high-profile partnerships. Our products are available worldwide in 35 countries and over 2,000 prestigious luxury department stores including Selfridges, Harrods, SpaceNK, Neiman Marcus and Blue Mercury. Today, our range includes icons like Dragon’s Blood Sculpting Gel, Banana Lowlighter, Glass Powder and Vit C Brightening Pads as well as in-demand newcomers such as Plumping Collagen Lip Oil, SPF 50 Drops and Collagen Booster Drops.
Informações de contacto
Reino Unido
- enquiries@rodial.co.uk
- rodial.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a product delivered that was not…
I had a product delivered that was not up to standard so I contacted this company and the problem was solved immediately I’m looking forward to trying the dragons blood much appreciate the help from Alex x
I love Rodial products
I love Rodial products. They’ve changed my skin for the better.
And the Customer services department is excellent! Alex I’ve been dealing with lately is so so helpful, replied to my emails within 2 minutes.
Very impressed
🌟🌟🌟🌟🌟
If there was a 0 it would of been…
If there was a 0 it would of been that.no exchanges.moisturiser too light for my complexion, obviously have to open to see colour.expensive mistake bad service...never ordering again regardless of other products I bought.other expensive brand will exchange ..lesson learnt.be aware before ordering..

Resposta da Rodial.com
Love the product
I was first given the Vit C cleanser as a gift. I used it and loved it. Got lots of compliments on my skin. So I ordered more on the website. I had a small issue with my order, I emailed customer service right away and they took care of everything. I could not believe how fast I my issue was taken care of.
Love, Love, Love ❤️
After reading an article about the Rodial cream that Princess Catherine is rumoured to be using I couldn’t resist the summer sale price to try it out, i do have sensitive skin so always a little worried using something new but I’ve had no reaction whatsoever and love the texture, sinks in quickly and a little goes a long way, too early to see any improvement but so far so good, also tried the Vit C and Oxygen masks which are both excellent and leave skin smooth and soft, I usually use Murad but loving this range and will continue to try different items.
I love the fast service but not the return policy
I love the fast service. I'm disappointed that I can't return the products now that I used them. Not sure why you can't return them. How are you going to know if they work for you or not if you dont try them first?
The banana low light is too light and the blush drops are too shimmery. They enhance all my texture. Pretty but not a good product for mature skin.
Very excited with Rodial
First of all, I love the products themselves. Then, I love the easy way to use them, I am particularly referring to creams that have this "pump up" function on their lid which lets the right amount of product to come out in an easy, practical way. Also, the analytical description at the site of what each product does, lets you choose the right one every time. Last but not least, it is very important that there are sets and opportunities to purchase mini sizes of the products before deciding which one you will get in full size. Well done Maria!!
Taken my money and they deny any order order exists
Placed an order over a week ago . Cost me £110 . No email received to confirm order . Chased them and they deny any order exits or payment taken even though I sent them proof from my bank . So I have no goods and no prospect of a refund. Pure theft .

Resposta da Rodial.com
Perfect face cleanser
Love the product and appreciate the new customer discount.
Rubbish
Rubbish, would not cancel my order even though i ordered the wrong this and alerted them right after placing the order.
Nobody has picked and packed my order in 3 minutes.
What a waste of time and money.
Rubbish small companies like this.

Resposta da Rodial.com
Crème agréable au toucher et nourrit…
Crème agréable au toucher et nourrit bien la peau
Easy ordering
Easy ordering, payment options, quick delivery. I loved the product I purchased!
Fresh look
Items well wrapped and samples were a great addition. Bought rodial drops and the bronzer - bought are fabulous and make such a difference to my skin!
Great customer care
Great customer care, fast delivery and well packaged. I have very sensitive eyes and was worried the Banana Lowlighter would irritate them. So pleased to say it didn't, love both products ordered. Thank you.
Easy to order & fast delivery
Easy to find exactly what I wanted. Easy to order. Fast delivery. Well packaged.
Ho comprato una crema qui su rodial…
Ho comprato una crema qui su rodial magic day gel diamond ottima lascia la pelle bellissima c' e' stato un problema con l " ordine ho contatto il servizio clienti e sono stati gentilissimi e tempestivi nel risolverlo e il pacco e" arrivato in tempi molto brevi sicuro acquisterò di nuovo grazie
Under eye good byel what a blissful products I've…
Well what a blissful products I've never looked to radiant thank you for making these products
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