Great email communication, interesting stock choices, some great price points - don't let the lack of reviews put you off. Have added this store to the list I check regularly for interesting sealed pr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered two books, Ahriman: Omnibus and Siege of Terra Solar war. I was annoyed initially as they were backorders I was expecting them to be despatched after 2 weeks but they actually took more like... Ver mais
I ordered a rule book for the Middle Earth SBG, it arrived really well packaged and a day earlier than I expected in excellent condition. I got a reminder email which was helpful during the order proc... Ver mais
Preordered the piety and pain 40k box with Rogue games after not finding it anywhere else online still available. Was a little concerned with some of the other reviews, but I took the chance. They ar... Ver mais
Informações sobre a empresa
- Loja de jogos
- Clube de jogos de tabuleiro
- Fornecedor de serviços de gaming
- Loja de hobbies
- Loja de miniaturas
Escrito pela empresa
At Rogue Games we love all things tabletop gaming, board games, trading card games, Warhammer, miniature wargaming, RPGs and just about everything else. We want to help more gamers find their favourite games with low pricing, fast delivery and an awesome selection of the latest and greatest tabletop games and accessories. Visit our website for fantastic deals and everything you need for your next game night: www.roguegames.co.uk
Informações de contacto
Unit 1, Hamilton House, Leyland Business Park, NR5 9JB, Norwich, Reino Unido
- 01603 801206
- support@roguegames.co.uk
- roguegames.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very happy with Rogue Games
Very happy with Rogue Games - good selection of paints and models and very good prices. Delivery was super quick as well, and all arrived in perfect shape. Will be happy to order from them again!
Perfectly orchestrated!
Do not Back-Order!
No amount of savings is worth this much hassle. Buyer beware. This company has absolutely terrible communication and buying 'on backorder' is a joke.
Spent £95 on two products, one of which was listed as 'on backorder' with estimated delivery of 2-3 weeks. It is now over seven weeks since placing the order and I've received nothing.
I have had to send eight emails regarding this order, half of which have been ignored. The remainder have been vague, evasive and have not answered my direct questions about where my order sits in their internal order queue. I have no idea whether my item will be in the next re-stock from the supplier, or whether I should expect to wait another two, four or eight weeks while other customer's orders are fulfilled.
While I've been waiting seven weeks for my order, the company have continued 'selling' the same product on back-order with an estimated delivery of 5-10 days. Obviously this means an ever increasing queue of people are being duped into believing the product will arrive sooner than listed. This seems very dishonest to me.
I understand that the company's suppliers are not producing enough stock, but it is very hard for me to have sympathy for a company that has been so disrespectful in its lack of communication or transparency.
Update: What a contrast this was with another 3rd party warhammer supplier. Inquired about their stock situation at 5.57pm on a Friday, had a reply within five minutes clearly outlining when I could expect my order.

Resposta da Rogue Games
I love Rogue Games
I love Rogue Games. Fast delivery, Great service and cheaper than most other places!
Whats not to like?
Highly reccomended.
Good quality fast service
Good quality fast service. Good prices. Overall awesome site; will be using again.
Excellent in all ways
Excellent delivery time, item arrived exactly when needed and was in fantastic condition *-*-*-*-*
Avoid at all costs!
I initially ordered the Necromunda tileset as it was stated as awaiting stock. After placing my order they changed the status of this item to out of stock.
Additionally I ordered Cursed City as they were initially stating they were expecting a reprint. Games workshop have specifically stated this will not be reprinted and I would now like a refund.
I have made several attempts to contact them with regards to receiving refunds for both of these items and so far have been totally ignored. The contact number they have registered for the company is also not valid.
They now have £138 of my money and I have no items and no way of obtaining a refund.
Avoid this company at all costs as ironically they live up to the name of Rogue Games

Resposta da Rogue Games
Preordered the piety and pain 40k box…
Preordered the piety and pain 40k box with Rogue games after not finding it anywhere else online still available. Was a little concerned with some of the other reviews, but I took the chance. They are closed on weekends, but shipped it the Monday after it officially launched, received the package by Tuesday morning. Could have used more packing bubbles in the box. Will definitely order again
Absolutely awful communication skills…
Absolutely awful communication skills to the point I thought the website was a scam at first as I paid and didn't receive the items until a month after when it was meant to be 1-3 days delivery.
My items were not out of stock or back listed and were all in stock when ordered so obviously the website needs to be updated more.
Im not usually the type to write a bad review but this was a shambles.

Resposta da Rogue Games
I couldn't recommend Rouge Games more
I couldn't recommend Rouge Games more
All my items were safely packed and when I've needed assistance, the customer support has been extremely helpful!
Good service
Good service, helped out well with a delivery issue I had. Good prices too.
Happy
Decent prices, delivery was a little slow, but customer support was responsive and helpful.
Always good prices
Always good prices, shipping and amazing customer support
Recommend 10/10
Excellent
Good price, shipped quickly and in good packaging, all round excellent, would use again!
Rogue Games will be my go to hobby shop from now on
I ordered a rule book for the Middle Earth SBG, it arrived really well packaged and a day earlier than I expected in excellent condition. I got a reminder email which was helpful during the order process. Lots of selection on the website and discounted prices on Games Workshop products along with reasonable shipping costs. The website is really easy to use and find what you're looking for as well as browsing. All the products I looked at had pictures to which is nice to see.

Resposta da Rogue Games
Cant refund or cancel
Tried to cancel / refund my order as gift was no longer wanted. 1st email was sent roughly 10 days before order was despatched. 2nd email 2 days before. 3rd email on day.
No response. No phone number or customer care line.
Cant refund now. Stuck with unwanted item. Will use alternate sites next time.

Resposta da Rogue Games
As always great service
As always great service. On time and exactly what I asked for. Cant beat these guys
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







