ROK Marsh Opiniões 

153
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We cant thank ALL at ROK for their support in our lengthy process of purchasing and the sale of our property ESPECIALLY Gareth 110% 💙.Professionalism, support, integrity, kindness and total respect w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We couldn't recommend ROK Marsh highly enough. From the outset, the whole team were professional, friendly, responsive and incredibly hardworking. They produced excellent photographs and marketing f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have been in property the past 29 years, mainly as a landlord but also some buying and selling of property. ROK Marsh have handled our rental side of the business this past year. I have good agents... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gareth was an excellent estate agent throughout our experience with Rok Marsh. He was incredibly friendly, always available and so helpful at every stage of the process. Nothing ever felt like too muc... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

Positive in Property, Passionate about People. -Who are we and what do we do? Located in Gatcombe House, Hilsea, ROK Marsh are an independent family run Estate Agency with over 30 years’ experience in offering a range of services to the local Portsmouth Community and surrounding areas. The process of selling a home can often be stressful, however here at ROK Marsh we offer a personable approach in guiding you every step of the way, to ensure a smooth, successful and stress-free process. -So how does it work? We are here to accommodate your needs from front to back, offering a whole range of services all under one roof, alongside our well-established independent, whole of market brokerage, RBM Solutions. -Valuations – One of our property experts will visit your home to provide you with a free, no-obligation market valuation, using their experience and knowledge of the local area. You will then receive a detailed valuation report explaining how this figure was achieved. Remember the market value will not always be the same price that your property is marketed for. Your agent will discuss with you your motivation for selling, and your future plans, this will help us to decide upon the best way to market your property. We also understand, given the present Covid-19 conditions, a virtual valuation may be required. While physical surveys are always preferred to get a real sense of the property, we have highly experienced staff with great knowledge of the area to complete a virtual valuation for you. -Professional Marketing – Once you are happy to proceed, the agent who visited your home will then create an advert with your input, to market your property, this will involve taking some professional photographs and drawing up a detailed floor plan. Your advert will then be added to our website and social media pages such as Facebook and Instagram, but more importantly Rightmove and Zoopla, where 98% of buyers begin their search! With your permission we will then come out and erect one of our For Sale boards. -Mortgages & Conveyancing Certificates – If you need a hand sorting a mortgage or finding solicitors, our in-house team at RBM will be more than happy to arrange this for you. We have excellent pre-existing relationships with several solicitors which is key in a smooth transaction. -Viewings – You are welcome to host your own viewings or let one of our agents take care of this for you so you can sit back and relax, focus on the next steps, or even just sit and enjoy a nice cuppa! -Negotiating – Your agent will handle offers & negotiations to achieve the best price. We would already have had a conversation to establish the price you are wanting to attain. -Other Services – We can assist with Energy Performance Certificates and Specialist Surveys, and recommend local decorators, removal companies and waste clearance services. -We are here for you! – Your agent will be with you every step of the way until your property is sold. We are available outside of our usual office hours to assist with any queries, to ensure peace of mind in the moment. https://www.facebook.com/ROKMarsh/


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

153 opiniões

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4,9

Todas as opiniões

(153)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely amazing customer service all…

Absolutely amazing customer service all round! We are dealing with Matt and he is so friendly and helpful and best part not pushy or selly! That’s what we wanted from an estate agents. By far the best estate agents you could find or use! 1000% recommend 😊

25 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Danielle works like no other Estate Agent

Danielle works like no other Estate Agent I have experienced in all the years I have been letting out my property. She is very committed in getting the best results for her clients. She is transparent with the offers she receives and gives you the opportunity to decide which tenant is most suitable to live at your property. Even though Danielle runs Rok Marsh from Portsmouth she is willing to make numerous visits to my property at Hythe, Southampton to ensures that no opportunities are lost in getting the right tenant. Best of all she is available seven days a week and always acknowledges messages sent to her and works tirelessly to get results. She also thoroughly checks the tenants’ references and is knowledgeable of the requirement when taking on a tenant so as a landlord you have peace of mind. She is highly recommended.

10 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant,Excellent Service

These guys go over and above selling your house. Excellent communicators, professionalism and so so helpful. Nothing is too much trouble. I have no doubt in recommending them.

4 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great letting agents

It was a pleasure dealing with Danielle and the team when renting a property. Always responding quickly to any queries and fair in dealing with any issues. Would highly recommend

4 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

ROK Marsh - Lettings

We have recently moved into one of ROK Marsh's managed letting properties. The process from start to finish has been professional, quick and easy - the latter two points being even more impressive as it all took place over the Christmas period!

Danielle Kelley has been wonderful, reaching out at all key times and communicating exactly what is taking place - be it from initial viewing to right to rent checks.

ROK Marsh, though relatively new to the industry, seems to have the correct formula of "best practice" really with their clients in mind (both landlords AND tennants). They pleasantly surprised us by being so tech-forward, from their communication style and the right to rent checks. They have made a usually stressful time a lot simpler and easy to manage. Would definitely recommend!

7 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Ace Agents

Couldn’t recommend the team at ROK enough. My flat was sold within 24 hours of being marketed and had 11 viewings in total. The whole process was made so much easier by their what’s app group and the whole team worked so hard to get us across the line. Ellen and Aleah looked after everything for us. The moving in hamper was a nice touch too. Thank you to everyone at ROK for all you did for us!

28 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

First Class Service

I would not hesitate to recommend Danielle Kelly and the rest of the team at ROK Marsh.

Only pre-qualified potential buyers were allowed to view my house and within 5 days Danielle had secured the buyer who Completed the purchase within 3 months.

Danielle remained on top of everything during the whole process, reporting & liaising on a regular, timely basis and negotiating whenever necessary to keep the whole thing on track and to clear up any misunderstandings and issues as they arose.

A Professional Service and a pleasure to do business

2 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thanks so much to Ellen

Thanks so much to Ellen
She was very informative, sold our house within 4 days & we completed in less than 3 months
Ellen kept us up to date with everything that was happening
The new owners are lovely, they have told us they love the house
We also got above the asking price

22 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ellen @ ROK Marsh

Ellen has been a key part of my relocation plan at a stressful time while selling my own home and moving to a new town.
Ellen is naturally positive and friendly which makes her approachable and easy to talk to as a tenant. She works hard, wants to help people and is always bright and sunny.
As someone new to being a tenant it’s been so important to have someone to liaise with and ask the most simple questions.
Ellen is great at her job and I’m very happy she is at the end of the phone when I need it.

12 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

5* service from Ellen

Ellen has been amazing from the first phone call. Great at coming back to me and answering questions and all done with a friendly smile on her face. Thank you :)

26 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ellen at Rok Marsh has been wonderful

Ellen at Rok Marsh has been wonderful, and really supported us throughout the whole process of selling our home. Communication was great and no question was ever too much trouble! I would happily recommend Rok Marsh to anyone thinking of selling their home. All the personal touches provided made the whole experience less stressful than I would have expected. 😊

19 de maio de 2022
Opinião espontânea
logótipo da ROK Marsh

Resposta da ROK Marsh

Thank you for your lovely words Sally, we're really pleased Ellen and the team took care of you well, we appreciate the feedback! We hope you're happy in your new home.

Classificada 5 em 5 estrelas

Excellent and Helpful Service

My partner and I were recently looking to move into a new property, and I can't speak highly enough of the service provided by Danielle and the rest of the ROK Marsh team. They were very helpful and communicated with us throughout the process, and they really know what they're doing with everything.

I would recommend anyone who is looking to let a property to do so with ROK Marsh.

19 de maio de 2022
Opinião espontânea
logótipo da ROK Marsh

Resposta da ROK Marsh

Hi Oliver, thank you for your kind words. It was our absolute pleasure and we look forward to working with you again in the future!

Classificada 5 em 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish. Ellen was amazing and kept us updated throughout the process. Great attention to detail helped keep it a stress free positive experience. Would not hesitate to recommend rok marsh.

8 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service provided with Great…

Excellent service provided with Great advice and updates throughout.

I had a testing time with old tenants but once Danielle took over it made the transition very smooth and now looking forward to working with her in the future.

Highly recommend

8 de abril de 2022
Opinião espontânea
logótipo da ROK Marsh

Resposta da ROK Marsh

Thank you Brian, we really appreciate the feedback and are glad that we could help !

Classificada 5 em 5 estrelas

Just Perfect, Thankyou

This is my first experience of letting a property, and Lucky for me i Found Danielle Kelly, She literally did everything for me, but talked me through each stage, She was an absolute Star. I fully Recommend ROK Marsh and Danielle Kelly as Letting agents. Thankyou

19 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Danielle has let out 2 properties for…

Danielle has let out 2 properties for us now.

She makes the process so easy and stress free.

Attention to detail is key for us and we always feel at ease when Danielle dealing with our properties.

We will be using her again for sure

28 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The services I received were amazing!!

The services I received were amazing!!! I had the most amazing help from Danielle she went above and beyond to help me and my partner get our first home!! I cannot thank Danielle enough for her help, patience and time!! I didn’t think I’d get the property I saw but without a doubt she got us the property!! So patient with us as we were first timers but she did outstanding!!!

25 de fevereiro de 2022
Opinião espontânea

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