Absolutely amazing service and beautiful clothes, perfect for special gifts too I love Rose & Albert and I have since they started. I wouldn’t shop anywhere else for the little ones. I highly recom... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Awful customer service. No response when I've been asking for a refund for returned items with a tracking number and proof of delivery! Lovely clothes but not worth buying from unless you're confiden... Ver mais
Came across this site by accident, but I’m so glad as now after many years of waiting, we finally have a Grandaughter & she is just going to look stunning with her new clothes, now having found Rose... Ver mais
A empresa respondeu
Rose and Albert stock the most incredible childrens clothes for your little ones. There is plenty of choice of gorgeous brands from Europe. Many items that I’ve previously purchased in spain are stock... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We offer a handpicked collection of traditional baby & toddler clothes sourced from all over the world. A family run business with importance of excellent customer service at our heart. Stockists of over 30 incredible brands we strive to bring you the best. We work hand in hand with brands from across the UK & Europe including Sarah Louise, Babidu, Granlei, plus Pretty Originals & Wedoble. We are the only retailer in the UK to offer you access to the entire Petite Maison Kids range featuring stunning knitwear, and premium occasionwear. A highlight for us has been out gifting collections offering luxury gift sets to suit all budgets from £19 up to £120
Informações de contacto
Unit B, Arnos House, Wakefield road, L30 6TZ, Liverpool, Reino Unido
- 07983752160
- Hello@roseandalbert.co.uk
- roseandalbert.co.uk
4,2
Bom
221 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Can not fault this company
Can not fault this company! Amazing customer service! Beautiful bits for children ♥️! Package came beautifully packed and a lovely note! Amazing delivery 10/10 from us will definitely be ordering again ♥️ thank you guys! X
3 de abril de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Amazing! So so lovely to hear of your positive experiences! Please tell your friends. Xx
The most amazing personal service
The most amazing personal service, the team can’t do enough for you. I ordered online but also popped into the shop, and I could not recommend this amazing family business enough.
23 de março de 2023
Resposta da roseandalbert.co.uk
Oh Beth this is such lovely feedback! We loved having you & baby William in! Come back any time xx
Resposta da roseandalbert.co.uk
This is great to hear Claire thankyou. Kate x
Beautiful Items delivered promptly
Beautiful Items delivered promptly . Thank you so much , I can’t wait for my little boy to wear them on holiday
23 de março de 2023
Our favourite shop
The most gorgeous clothes and a lovely shop where the staff are so helpful and can’t do enough for you. The addition of a toy corner where the little ones can play whilst you shop is amazing, my little girl loves it when we go here. The owner is always on hand to message on Instagram and to give advice on sizing and styling. We can’t recommend Rose & Albert enough
21 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Thankyou so much Laura! The kids love that toy area don’t they! Means mummy (and grandma) can shop. Kate x
Just the best
So happy as always with my order everything is perfect, I have been ordering from Rose and Albert for a number of years now and I cannot fault a thing the best service from Kate and the team and the most beautiful clothes thank you
6 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Thankyou so much, we are all so grateful for your custom xx
Rose and Albert is my go to shop for…
Rose and Albert is my go to shop for everything for my little girl. Their products are absolutely incredible. And if ever there’s an issue it’s dealt with quickly by the girls who all treat you like you’re part of their little gang. It’s lovely.
28 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Thankyou so much xx
Happy & loyal customer for 4 years!! 5*
I have been buying from Rose and Albert for four years now and we absolutely love everything that the brand stands for. Kate and her team are fabulous ❤️ Very beautiful clothing and amazing customer service. Always go above and beyond for their customers. Thank you Kate xxx can't wait to order more summer bits xxx
22 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Thankyou so much for this lovely review. Really means the world Kate x
Thank you so much for my recent orders
Thank you so much for my recent orders, the quality of the items as always is incredible, will continue to buy! Love rose and Albert thank you Kate and the team for all the hardwork you do! Highly recommend! 🤍
28 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Love seeing your boys twinning in our clothes xx thankyou Lucy x
Absolutely outstanding customer service…
Absolutely outstanding customer service couldn’t recommend this shop enough they have the most beautiful and classy childrennswear and the quality is AMAZING!! X
15 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Chanelle we are so grateful to you & your girl x
My favourite shop!! …
My favourite shop to buy my children’s clothes from. Fast delivery. Amazing quality. Fantastic customer service. My go to shop with the most beautiful clothes range!
24 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Thankyou so so much. We’ve loved watching your family grow too xx Kate x
Void void void
What a s*** show of a company tbh, to much to wrote here but I would definitely avoid, sent my item back over a week ago, they've had it 8 days now and still no form of contact and still no refund, Red flag when you come on trust pilot and it says the company are in breaching the terms lf use, I will be going to ombudsman about this company
8 de março de 2023
Opinião espontânea
Resposta da roseandalbert.co.uk
Hi Leanne. I have replied to your previous review below. We have discussed this matter with you via email & you have been refunded for the goods. I apologise once again that the booties didn't fit however as explained we do follow the brands guidelines. We have taken all actions we can & as a result this matter is closed. Thankyou. Kate
Excellent service all round
Quick delivery. Excellent quality. Absolutely loved this dress and it was even better in person 😍
14 de março de 2023
Resposta da roseandalbert.co.uk
Amazing! So pleased! And with the brands we stock, you can always guarantee they are even more beautiful in real life. Kate x
Over the moon …
I bought the mystery bundle and just wish I had bought more!! Absolutely thrilled
24 de fevereiro de 2023
Resposta da roseandalbert.co.uk
Well they were incredible value! So glad you are pleased x Kate
Absolutely beautiful clothes and can’t…
Absolutely beautiful clothes and can’t wait to see my grandson in them! Service was smooth and the packaging was lovely. I will be back for more!
2 de março de 2023
Resposta da roseandalbert.co.uk
Thankyou so much Lynda, reviews like this truly make our day. Kate x
first time I’ve used this web site…
first time I’ve used this web site excellent service I also like where customers are thanked for their custom which is appreciated
26 de fevereiro de 2023
Resposta da roseandalbert.co.uk
We are so grateful to each and every customer, you are the heart of our business. Kate x
Resposta da roseandalbert.co.uk
Thankyou Fernanda, your kind review is much appreciated. Kate x
emailed the customer service team…
emailed the customer service team regarding the missing piece of my order, has not heard back with one word!!!!!!!!!!!!
27 de janeiro de 2023
Resposta da roseandalbert.co.uk
Hi Bo, I am so sorry we didn't come back to you. We were working hard to get the other item from your order from the US but I appreciate we didn't communicate this to you. Your order has now been refunded & I've sent you a separate email. We have taken the feedback on board that our communication in this instance was not good enough. Thankyou
Kate
Resposta da roseandalbert.co.uk
Thankyou Angela, your feedback is greatly appreciated. Kate x
Resposta da roseandalbert.co.uk
Thankyou Pam x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.