By far the best gaming site ive been on,ive had some amazing wins 👏 Theres so many games,bonuses and free spins, i would definitely recommend this site to everyone 😊 👌 Also great customer s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have played on here for years and up until now have thoroughly enjoyed it, had a few reasonable wins and enjoyed the bingo rooms in particular. But unfortunately the site has changed drastically... Ver mais
A empresa respondeu
Daria from customer service helped answer my question quickly thankyou . I only gave 4 stars just because of withdrawal can be rather long 12 hrs . Everything else on this site im pleased with plenty... Ver mais
A empresa respondeu
I chose the £50 bonus and 100 free spins. After spending £150, I realized I had not received them. I contacted customer service, and an agent named "JAMES" responded by asking me to be patient. After... Ver mais
A empresa respondeu
Informações sobre a empresa
Rosy Bingo
Escrito pela empresa
- Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
- Our response to the current situation
- At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contacto
Reino Unido
- support@rosybingo.com
- rosybingo.com
3,9
Bom
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Rosy Bingo
Hi Marie,
Thank you for your feedback! We’re glad to hear you find our casino and bingo offerings to be up to par. If you have any suggestions for how we can make your experience even better, feel free to share. Happy gaming! 😊
Best,
Rosy Bingo
Absolutely brilliant asset to the…
Absolutely brilliant asset to the customer service team.
Keep being you Patrick!
30 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Robyn,
Thank you for the awesome feedback! We’re so happy to hear Patrick has been such a brilliant help. We’ll be sure to share this with him—it’ll definitely make his day! 😊 Keep enjoying your time with us, and if you ever need anything, we’re here for you!
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Andrew,
Thank you for your feedback! We’re glad to hear that Patrick was helpful. If you need anything else or have more questions, feel free to reach out anytime. 😊
Best,
Rosy Bingo
Raluca was brilliant today
Raluca was brilliant today, thank you so much 🥰
29 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Adele,
Thank you for your kind words! We’re thrilled to hear that Raluca was brilliant in assisting you. We’ll make sure to pass along your thanks to her! If you need anything else, just let us know. 😊
Best,
Rosy Bingo
Games are all fixed everyone of them…
Games are all fixed everyone of them .get bonus get nothing lowest possible payout. Total scam
28 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Ronnie,
Thanks for your feedback! We're sorry you feel this way. Our games are regularly tested for fairness, and we'd love to help. Please reach out to our support team so we can look into this for you. We appreciate your review!
Best,
Rosy Bingo
Dont listen to fake reviews
Dont listen to fake reviews! They absolutely scam , playing there for 6 month , didnt even win one free spin rounds 😂
27 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Shahrokh,
Hey there! We're sorry to hear you feel this way. We assure you, everything is fair and random, but we understand how frustrating a dry spell can be! If you have any concerns, feel free to reach out to our support team—we're here to help! 😊
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Sarah,
We’re really sorry to hear you didn’t have a good experience with us. Your feedback is important, and we’d love to help fix the issue. Please reach out to our 24/7 Customer Support team, and we’ll do our best to make things right.
Thanks for sharing,
Rosy Bingo
Great customer service thank you James
Great customer service thank you James
13 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Margaret,
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service. We’ll make sure to pass along your thanks to James. If you need anything else, we’re here to help!
Best regards,
Rosy Bingo
Do not use rosy bingo because they like…
Do not use rosy bingo because they like to take your money, but when you win they don't like to give it back, I put 15 pounds into withdrawal at 2.30 today and still haven't received it.. never known anything like this on another other app...
7 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Nicola,
We’re sorry to hear about the delay with your withdrawal. This isn’t the experience we aim to provide. Please reach out to our support team so we can look into this issue for you and ensure it's resolved promptly. We appreciate your patience and feedback.
Best regards,
Rosy Bingo
Deposited £20 won nearly £400 straight…
Deposited £20 won nearly £400 straight away withdrew and every thing seems perfect anything goes wrong I’ll update !
7 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi,
Thank you for sharing your positive experience! We’re thrilled to hear everything went smoothly with your deposit and withdrawal. If you have any issues or need further assistance, please don’t hesitate to reach out. Enjoy your winnings!
Best regards,
Rosy Bingo
Very helpful
Patrick was able to fully help me with my query this eveing
5 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Siohbian,
Thank you for letting us know! We’re glad to hear that Patrick was able to fully assist you with your query this evening. If you have any more questions or need further help, we’re here for you!
Best regards,
Rosy Bingo
On my first deposit I won a good amount…
On my first deposit I won a good amount so submitted a withdrawal request. The next day I contacted customer support to see how long the process would take, I got a response instantly from a lovely lady named Terreca that was very helpful & assured me that my winnings would be in my bank that same day :)
3 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that Terreca provided you with such prompt and reassuring support. It’s wonderful to know that your winnings were processed quickly and to your satisfaction.
If you need any further assistance or have more questions in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Theresa was a great help and very…
Theresa was a great help and very polite and quick to reply
3 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Annona,
Thank you for the great feedback! We’re delighted to hear that Savannah provided you with quick and efficient answers on live chat. We’ll be sure to pass along your praise to her.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Super customer service
Savannahs on live chat was excellent and provided me with answers to my question very quickly with no fuss
2 de setembro de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Linda,
Thank you for the great feedback! We’re delighted to hear that Savannah provided you with quick and efficient answers on live chat. We’ll be sure to pass along your praise to her.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Brilliant customer service from Rachel
Brilliant customer service from Rachel. She has the patience of a saint. I have played this site over many years and have always loved the games. Great variety. It's also brilliant when you win. Good luck to future customers.
30 de agosto de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that Rachel provided you with exceptional service and that you’ve enjoyed our games over the years. We truly appreciate your continued support and positive feedback.
If you ever need any assistance or have more questions, feel free to reach out. Best of luck, and we hope you continue to have great experiences with us!
Best regards,
Rosy Bingo
Resposta da Rosy Bingo
Hi Iain,
Thank you for your feedback! We’re glad to hear you found our service great and helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Best regards,
Rosy Bingo
Patrick was very helpful and…
Patrick was very helpful and communication was super quick and efficient. Thank you Patrick for making me feel welcome as a new customer
29 de agosto de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Nicola,
Thank you for your lovely feedback! We’re thrilled to hear that Patrick made you feel welcome and provided quick and efficient assistance. We’ll be sure to let him know how much you appreciated his help.
If you need anything else as you settle in, don’t hesitate to reach out. We’re here to ensure you have a great experience!
Best regards,
Rosy Bingo
Just joined rosy PATRICK helped me…
Just joined rosy PATRICK helped me understand how bonuses and wagering meant great feedback of him thanks 😊
29 de agosto de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Caroline,
Welcome to Rosy! We’re so glad to hear that Patrick was able to help you understand the bonuses and wagering requirements. Your positive feedback means a lot to us, and we’ll be sure to pass it along to him.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your time with us!
Best regards,
Rosy Bingo
I got thru straight away and the lady…
I got thru straight away and the lady Theresa that dealt with me was really quick and helpful
28 de agosto de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Lynn,
Thank you for your feedback! We’re delighted to hear that you were able to get through quickly and that Theresa was so helpful. If you need any further assistance, just let us know!
Best,
Rosy Bingo
It was so easy and quick to resolve my…
It was so easy and quick to resolve my problem, just go to chat and you can speak to a real person and not a computer in seconds, brilliant. Thank you to paul
28 de agosto de 2024
Opinião espontânea
Resposta da Rosy Bingo
Hi Kathryn,
Thank you for your kind words! We’re glad to hear that resolving your issue was quick and easy. It’s great to know that Paul was able to assist you so efficiently. If you need anything else, we’re here to help!
Best,
Rosy Bingo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.