Contact form doesn't work, chat does not find your previous order nor a human to talk to, sending an email via said chat also does not result in any response from customer service thus far. Had ordere... Ver mais
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Leia as opiniões dos outros
Wrong color! Touchups stand out against intended colour, bike is new so no fading of original colour. Waste of money! Way better buying a white touchup pen.
Super quick delivery. Much quicker than promised. Read the reviews before I purchased and noticed a number of people saying the match is not exact. I can say this is fair. However, in my case, it... Ver mais
Easy to find my particular bike using the search filters. They shipped immediately and apparently customs wasn’t too busy because it arrived early. The paint was SO close to the original color that yo... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rotaris develops custom touch-up paint kits for a high quality bicycle repairs.
Informações de contacto
Ravenswade 110, 3439 LD, Nieuwegein, Holanda
- info@rotaris-paint.com
- rotaris-paint.com
3,2
Aceitável
191 opiniões
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I never received the paint
I never received the paint. I had 2 orders with Rotaris. One was shipped thru FedEx and the other one thru USPS. I received the one shipped via USPS but never received the one shipped via FedEx. I sent an email to Rotaris asking them to find out why I never received it. All they did was look at the latest tracking. I had already done that. It was lost in Tennessee somewhere. They provided no help. I lost the money I spent on the paint.
18 de julho de 2024
Order paint and it never came
Order paint and it never came. Rotaris won’t answer my emails.
18 de julho de 2024
Low Quality Product
The paint wipes right off even after careful prep work, primer, paint, and clear coat are applied and dry per the instructions. The quality of the paint is just very low
10 de junho de 2024
Opinião espontânea
The paint product seemed to be of high…
The paint product seemed to be of high quality and performance.
13 de junho de 2024
good product fast shipping and it…
good product fast shipping and it works. Simple instructions and pretty hard to mess it up
10 de junho de 2024
Fast shipping overseas, great solution for small chips
Very fast shipping overseas and a great alternative to keep your paint looking almost normal after some chips.
15 de maio de 2024
Even though I had to pay foreign…
Even though I had to pay foreign transaction fees, the product was as advertised
13 de maio de 2024
Not what I needed
Shipping was straightforward.
The bike I was touching up had 3 colors- I assumed I would be be getting all three since the description didn't specify. The color I got wasn't the one I needed (it wasn't even necessarily the most prominent color on the bike).
Since the products are only sorted by bike model/color, the product description should clearly specify which color is being provided for the bike presented.
13 de maio de 2024
Paint was a good colour match
Paint was a good colour match, but never seems to fully harden.
17 de abril de 2024
Opinião espontânea
Good quality touch up paint
Good quality touch up paint. Shipping to the US takes some time (and patience).
22 de abril de 2024
Non existent customer service
Non existent customer service. Package lost in transit with no reply when requesting assistance from company. Can’t comment on the product as it never arrived, won’t bother trying ordering again.
22 de abril de 2024
Everething is fine
22 de abril de 2024
Paint was perfect match I’d bought specialized rocket red…
Paint was perfect match I’d bought others before didn’t match
22 de abril de 2024
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