Regular contact and updates when necessary. Clear information. No issues at all. Kind, friendly and helpful firm and I can't fault them. Very professional and I am most grateful that Saqib handled my... Ver mais
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Leia as opiniões dos outros
Service was great and also had regular phone calls and updates from Awais (file handler) about my housing disrepair claim. Thanks for all the support and help throughout this.
I submitted a claim for unfair lending a month or so ago. Since then the only communication I’ve received is emails from what is clearly an AI chat bot. Despite having sent them 8 years worth of bank... Ver mais
I used Rowan solicitors when I had exhausted all avenues with the council due to disrepair. They were very professional and kind. They took my case on and took all my evidence. They spent their time... Ver mais
Informações sobre a empresa
Escrito pela empresa
Rowan Rose Solicitors was established in 2016 as a niche practice specialising in financial litigation. The partners have over 20 years experience and we have a commitment to providing advice and assistance to the consumer. We pride ourselves in providing a high level of service whilst recognising the stress that can arise when you find yourself in a situation that you know is not right but just don’t know where to start against the big lenders out there. We specialise in financial mis-selling and unfair relationships in financial mis-selling in individual agreements and in consolidation transactions.
Informações de contacto
1.03 Boat Shed, 12 Exchange Quay, M5 3EQ, Salford, Reino Unido
- 0161 50 50 150
- contact@rowanrose.co.uk
- rowanrose.co.uk
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Awais the file handler has dealt with…
Awais the file handler has dealt with our case very efficiently and nothing was too much trouble for him. Let us know eveytime he got a response and all procedures were done professionally. He's approachable to talk to and we felt confident with him dealing with our case.
I had a pleasure to use this firm
I had a pleasure to use this firm and they handle my case with passion and profession , I would like to say that Awais he was so professional and patient and it was pleasure to deal with him highly recommend Rowan Ross solicitors
Ahmed was very helpful and kept me…
Ahmed was very helpful and kept me reassured and updated when he could, I highly recommend Roman and Rose solicitors for support
Our solicitor, Awais.
A posotive outcome when handling our disrepair case. Awais worked hard to get an amazing solution. Thank you.
They had great customer service and…
They had great customer service and made sure I throughly understood everything that was happening
Tired of trying to get your local…
Tired of trying to get your local Council to do repairs when all your requests have fallen on deaf ears. Me too. I finally got all my repairs done by contacting this company. Once I did I had council workers banging on my front door to repair things after sometime got some small compensation but that was not what I was after my file handler was Mohammed contact him polite and responsible gentleman. Thank you.
Just concluded a 2 year case involving…
Just concluded a 2 year case involving disrepairs in my home excellent customer service ,kept us informed on a regular basis and now all the work that desperately needed to be done will get done! Highly recommend their services and thank you for everything u have done for us the past two years!!
I just want to thanked Joe again for…
I just want to thanked Joe again for everything that man is a lovely man a true blessing to the company
Awais was brilliant with me with the…
Awais was brilliant with me with the disrepair case , ive been going through some health problems which caused severe anxiety he did amazing keeping me calm and sorting this all out for me.
I have been requesting information from…
I have been requesting information from Joseph Froggart since he sent me a threatening email ref a claim I was supposed to have made he has failed to respond to my emails as a law firm they should know better than not providing the information in relation to a successful claim they have done? I phoned and got through to housing repairs team claims so wrong n7mber given. I have sent 4 emails now requesting information but they come back to me with threats of legal action. When I want to know what work they did and how much was their fees in relation to a claim made supposedly on my instructions but Joseph has failed to provide this despite my 4th request. Get your acts sorted and provide the information i need. Really bad communication. Very poor phone support.
Very poor communication ,even when…
Very poor communication ,even when complying with what they ask for no communication. Phone nobody answers and when someone does from another department they say someone will get back to you. Thry never do. Frustrating experience getting nowhere
I would like to express my sincere…
I would like to express my sincere thanks to Rowan Rose Solicitors. Awais was incredibly helpful and professional throughout the entire process. After dealing with a case involving severe damp and mould for the past seven years, it was finally resolved with his support.
Awais was very understanding of the stress this situation caused me and my family, and his guidance made a real difference. I am truly grateful for everything he has done and would highly recommend both him and the firm.
avoid like the plague
avoid like the plague, awful customer service, do not answer telephone or respond to emails. I have been waiting for my refund since 6th march ,probably making interest on the payment.
My experience was very positive my file…
My experience was very positive my file handler Awais was very polite and professional with a good outcome at the end too….thankyou Awais for your patience I would definitely recommend
Excellent professional service
I had a very positive experience with Rowan Rose Solicitors. Hassan Mahmood handled my housing matter professionally and kept me informed throughout the process. Everything was managed efficiently and the issue was resolved successfully. I’m very grateful for his support and would highly recommend him and the firm.
Amazing company and my file handler…
Amazing company and my file handler awais was amazing
Very helpful in getting the property…
Very helpful in getting the property issues resolved Awais was great at keeping me informed throughout the whole process. Would highly recommend.
I had a very positive experience with…rowan rose
I had a very positive experience with Rowan Rose Solicitors. The team was professional, efficient, and made the whole process feel straightforward and stress-free.
I was especially pleased with Hassan Mahmood, who handled my case with great care and professionalism. He was approachable, clear in his communication, and always kept me informed. I felt confident and well supported throughout. I would happily recommend their services to others.
JOE.
I recently made a claim against Loans2go with your firm. My case manager was Joe.
I can only describe my experience with Joe as outstanding. He fully explained the process to me and guided me on what information I had to send.
He always kept me updated via email or telephone.
He is a extremely likeable chap and I enjoyed talking to him
He is very knowledgeable of his role and answered all my questions. He is professional and clearly excellent at his job.
Joe is an absolute asset to the Rowan Rose group
Thank you Joe
Very helpful
Very helpful , and easy to communicate with , always pleasant .
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