Don't buy off them they are big scam,spent over $100, received nothing, telling me it has been delivered and it hasn't I have cameras all around,now they know that they don't answer my emails,why are... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Horrible customer service. They don't even sign the email with the person's name. I placed my order nearly a month ago. Over a week ago, they said the product had been shipped, but I still haven't rec... Ver mais
Bought the "unbreakable" hose in February 2026. By July 2026 it had sprung 2 leaks. I contacted customer service who reminded me it was a 90day warranty. I said it was not fit for purpose as it is br... Ver mais
We bought this hose which is clearly advertised as “UNBREAKABLE” for our elderly mother and within 5 months it had split in 3 places. Dealing with them is difficult and they refused a refund or repl... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are dedicated to offer premium patio furniture at affordable prices for all types of outdoor living. This is the new website for the former www.royal-garden.co.uk website.
Informações de contacto
MWH GmbH Member of Yotrio Group Office 4, Cumberland House 35 Park Row, NG1 6EE, Nottingham, Reino Unido
- 01158 717648
- orders.uk@mwhgmbh.de
- royal-garden.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had purchased your garden furniture…
We had purchased your garden furniture via Robert Dyas but were having trouble finding cushions. I then looked on line and found you. So ordered them from you direct and are very pleased with them. Thank you.
Good customer service.
I ordered six cushions - two of which were slightly soiled, and may have been returned at some stage or ex-display. I raised this with the company, and they immediately offered a full refund for the two cushions, which I accepted. They also despatched the order in good time. Overall, I am very pleased with the cushions, and with the service I received.
Great service all round!
Great service before my delivery and a great product when it arrived. Was adding to another table set I’d bought over 10 years ago. That one is still going strong so I hope the new one is as good!
Good quality seat covers
Good quality seat covers, exactly fitted our existing furniture. Colour was also a great addition to our kitchen design.
Buying furniture
We bought some furniture some years ago they have been out in all weathers never rusted etc so when we needed more we looked at the emblem and ordered more so comfy never had chairs like them would av liked to test the other products liked another but was double the price
When we ordered our gazebo
When we ordered our gazebo, we was told it wasn’t in stock until a certain date. Well it arrived in stock a week or more earlier than expected and we had it delivered before the date it was meant to be in stock.
The communication and service we have had is well above the rest.
The quality of the gazebo is excellent, well made and very sturdy. I will shop here again when looking for some more stuff for the garden.
Excellent service and great quality…
Excellent service and great quality products, we are now the proud owners of Two Sets of Royal Garden Savoy furniture. Absolutely Love it.
Garden furniture
Very pleased with garden furniture I purchased from you. Arrived on day and time as stated and by a very nice gentleman, couldn’t have been more helpful. Paid more than I had planned but everything looks well made and dependable.
Asked to rate them even though my…
Asked to rate them even though my chairs have still not been delivered and they are unable to tell me when. Seriously?

Resposta da Better Garden
only marked as such because you are…
only marked as such because you are asking me how you did but I have yet to received the goods. The service up to this point has been acceptable .

Resposta da Better Garden
Great service
Great service and delivered promptly as arranged. Would definitely recommend.
I was not notified of when delivery was…
I was not notified of when delivery was going to be due as I was promised.
Fortunately I was home when the item was delivered, but equally I could have been away on holiday which would have caused complications regarding the delivery
The product's good, but I was lead to believe it was going to be a Royal Garden Set to match one I already have but it although it looks similar it appears to be manufactured with a different brand
Very good delivery service
Very good delivery service - personal calls rather than remote emails.
Great service thank you
Entry time is unclear
Simple enough website to manoeuvre but entry time is unclear - is this to the grounds or specifically for the house? Bear in mind they tell you AFTERWORDS that you need to arrive 30 minutes before the chosen time to get from car park to house
Quick and very efficient regards…
Quick and very efficient regards delivery and good quality cushions.
Excellent service
Thank you for prompt delivery.Good service all round web site easy to use.
Looking good only wish the weather was better so we could sit outside.We already have a 4 seater Savoy set so we were very pleased to be able to match this set with our existing set.
I am very happy with my chair cushions
I am very happy with my chair cushions, they fit perfectly and were well packaged.
The only improvement I would suggest to the delivery process is an indication of lead times on the final receipt. Apparently it is on the website, but I missed it, so a reminder on the receipt would give some clarity
Really good service and product
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







