Service! Outstanding! Many other companies can learn a lot from how efficient you are. Product purchased was also great.
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Leia as opiniões dos outros
Excellent service from Demi at Rubberonline, from the quality of mats, the massive selection and of course the price! These guys are great, and extremely professional! Already preparing my next order!... Ver mais
A empresa respondeu
I'd like to give Demi a big thank you. She helped through a very stressful time and was patient with many through the endless phone calls and questions I had for her. With her patience and great assis... Ver mais
A empresa respondeu
The mat arrived very promptly. It was just what we were looking for in a reading area mat in our library. We have as yet to get it dirty, so cannot rate its ease of cleaning but having seen similar ma... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Informações de contacto
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, África do Sul
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4,8
Excelente
183 opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Resposta da Rubberonline
Hi Anthea! Thank you for taking the time to leave us a review. We are pleased to hear that you found our service quick and efficient. Providing a smooth and hassle-free experience is always our goal, and we appreciate your support. We look forward to assisting you again soon.
Great product, good quality
Great product, good quality. Excellent service pre-during-post delivery. Delivery guys were great! Thanks so much, would highly recommend your services.
24 de junho de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Claire! Thank you for your wonderful review. We are happy to hear that you are satisfied with the quality of your purchase and that you had a positive experience from your initial enquiry right through to delivery. We will be sure to pass your kind words on to the team, who will really appreciate the recognition. Thank you for choosing Rubber Online. We look forward to assisting you again in the future.
Exceeded expectation
Exceeded expectation, next day delivery. brilliant quality. Highly recommended.
19 de junho de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Mardeo! Thank you so much for your fantastic review and recommendation. We are delighted to hear that your order exceeded your expectations and that you were impressed with both the next day delivery and the quality of the product. Providing outstanding service and high-quality products is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future.
Loved it so much, we bought 2!
We loved this flower eva foam mat! The quality exceeded our expectations. It is sturdy, soft, and feels well made.
One of the biggest advantages is that the puzzle pieces makes it incredibly easy to pack up and travel with. As a mom with a baby with reflux, I also appreciate how easy it is to clean. Any spills or messes can be wiped up quickly without any hassle.
The flower design is what really sold me. It is such a beautiful alternative to the usual plain, boring foam mats and it fits perfectly with my baby girl's room. It adds a lovely decorative touch while still being practical for playtime.
The only suggestion I would make is to offer customers the option to choose the number of pieces they would like to order, rather than only having the 4-piece set. I think that would make the product feel more personalised and allow families to customize the size to suit their space.
Other than that, we are extremely happy with the product and the service. We would definitely recommend to other parents.
25 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Michelle! Thank you for taking the time to share such a detailed review! We're absolutely delighted to hear how much you love the Flower EVA Foam Mat and that the quality exceeded your expectations. It's wonderful to know that the portability, easy cleaning, and beautiful design have made it such a great fit for your little one's space.
We especially appreciate your thoughtful suggestion regarding the option to purchase different quantities of tiles. Feedback like yours helps us better understand our customers' needs, and we'll certainly pass this on to our team for consideration.
Thank you for your support and for choosing us not once, but twice! We're thrilled that both the product and service met your expectations, and we're grateful for your recommendation to other parents.
Our experience with Rubberonline was…
Our experience with Rubberonline was flawless. Attention to detail, and quick responses, excellent quality and excellent service.
Demi you are super star and very efficient. Thank you for everything
17 de junho de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Michelle! Thank you for such an amazing review! We're thrilled to hear that your experience with Rubber Online was flawless and that you were impressed with our service, responsiveness, and product quality.
A special thank you for your kind words about Demi. We'll be sure to pass your feedback on to her. She will be delighted to know that her efforts made such a positive impact on your experience.
We truly appreciate your support and look forward to assisting you again in the future.
everything you said and promised came…
everything you said and promised came true.
documents, delivery, price and great service.
will support you anytime.
8 de junho de 2026
Resposta da Rubberonline
Hi Albie! Thank you for your wonderful review! We're delighted to hear that we delivered on every promise and that you were happy with the documentation, pricing, delivery, and service you received. Building trust through reliable service is something we take great pride in, and your feedback means a great deal to us.
We appreciate your support and look forward to assisting you again in the future.
Fast and efficient !
27 de maio de 2026
Resposta da Rubberonline
Hi Gary! Thank you for your review! We're delighted to hear that you found our service fast and efficient. Providing a smooth and reliable experience is always our goal, and we appreciate you taking the time to share your feedback.
Defective Mat
I am extremely disappointed with my experience with Rubberonline.
In September 2025, I purchased one of their mats. Less than a year later, the rubber backing has separated despite normal household use. The mat has never even been washed.
I contacted the company, provided photographs, and requested a replacement as I believe the product has failed prematurely. Unfortunately, they declined to assist.
I am sharing my experience so that other consumers can make informed purchasing decisions. I expected a product to last considerably longer.
Patty Appolis
10 de junho de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Patty,
Thank you for your feedback. We are sorry to hear that you are disappointed with your purchase.
The mat was purchased in September 2025, approximately nine months prior to your claim, and our assessment was that the condition shown was consistent with wear and tear rather than a manufacturing defect.
While we understand that you had hoped for a different outcome, we were unfortunately unable to offer a replacement as the product was well outside of our published 14 day returns and replacement period. Our returns policy is openly available on our website and applies consistently to all customers.
We appreciate that you expected a longer service life from the product and respect your right to share your experience. Although we were unable to accommodate your request on this occasion, we remain committed to providing quality products and fair, transparent customer service.
Kind regards,
The Rubber Online Team
Quick and simple to order
Quick and simple to order, order delivered quickly, product intact and exactly as ordered.
1 de junho de 2026
Resposta da Rubberonline
Hi Clifford! Thank you for your great feedback! We're pleased to hear that the ordering process was quick and simple, and that your order arrived promptly and in perfect condition. It's wonderful to know the product met your expectations exactly as ordered.
We appreciate your support and look forward to assisting you again in the future.
The mat arrived very promptly
The mat arrived very promptly. It was just what we were looking for in a reading area mat in our library. We have as yet to get it dirty, so cannot rate its ease of cleaning but having seen similar mats in other facilities we expect it to be an easy clean.
20 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Robyn! Thank you for your thoughtful review! We're delighted to hear that the mat arrived promptly and is a perfect fit for your library's reading area. We appreciate your confidence in the product and hope it continues to serve you well for years to come. Should you ever need any cleaning or maintenance advice, our team is always happy to help.
They service was excellent delivered on…
They service was excellent delivered on time best service ever
26 de maio de 2026
Resposta da Rubberonline
Hi Zomusa! Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and that your order was delivered on time. Your kind words mean a lot to our team, and we look forward to assisting you again in the future.
Fast and Friendly service
We've been buying spaghetti mats from rubber online for quite some time now. Fast and friendly service you can rely on.
26 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Hendrik! Thank you so much for your continued support. It truly means a lot to us to have loyal customers who keep coming back.
We’re delighted to hear that you’ve consistently experienced fast and friendly service, and that our spaghetti mats have continued to meet your expectations. Reliability is something we strive for every day, so your feedback is greatly appreciated by the entire team.
We look forward to many more years of working together.
Resposta da Rubberonline
Hi Clive! Thank you for the great review. We’re so pleased to hear that you were happy with our quick response time and fast delivery service.
We understand how important efficiency is when placing an order, so it’s wonderful to know that your experience reflected that from start to finish.
We truly appreciate your support and hope to assist you again soon.
Resposta da Rubberonline
Hi Clive! Thank you so much for your wonderful feedback. We’re happy to hear that you were satisfied with both the service received and the quality of the product.
We take great pride in delivering products our customers can rely on, together with service that makes the experience seamless from start to finish.
Your support is truly appreciated and we look forward to assisting you again in the future.
Fast and efficient service
22 de maio de 2026
Resposta da Rubberonline
Hi Francois! Thank you for your review and kind words. We’re so pleased to hear that you found our service fast and efficient.
Providing a smooth and hassle free experience for our customers is always our goal, so your feedback truly means a lot to the team.
We appreciate your support and hope to assist you again soon.
Great service
Great service. Product exactly what I expected. Follow up call to check I was happy which I think is always a nice touch. Will definitely recommend them and order from them again when need arises
11 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Lavinia! Thank you so much for the fantastic review. We’re delighted to hear that you were happy with both the product and the service received.
We’re especially pleased that the follow up call stood out to you. We believe that customer service shouldn’t end once an order is delivered, so it’s wonderful to know that the extra touch was appreciated.
Thank you again for your support, recommendation, and trust in us. We look forward to assisting you again whenever the need arises.
Love how efficient the team are
Love how efficient the team are, Sauda is a delight to communicate with.
25 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Jessemae! Thank you so much for the lovely review. We’re thrilled to hear that you had such a positive experience with our team.
Sauda will be especially happy to hear your kind words. She truly takes pride in providing friendly and efficient service, so we’ll be sure to pass this on to her.
We really appreciate your support and look forward to assisting you again in the future.
Resposta da Rubberonline
Hi Nazier! Thank you for your review. We’re so pleased to hear that the product matched what you saw on our website and met expectations.
We always aim to ensure that our product listings accurately reflect what our customers receive, so your feedback is greatly appreciated.
Thank you again for your support and we hope to assist you again soon.
Great products and Service from Rubberonline
Great product and service from Rubberonline, will highly reccomend to anyone. Delivery was also great, quick and products were delivered in a excellent condition.
8 de maio de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Michele! Thank you so much for the kind words and recommendation. We’re delighted to hear that you had a great experience with both our products and service.
It’s also wonderful to know that the delivery process met expectations and that your order arrived quickly and in excellent condition. We know how important that is.
We truly appreciate your support and look forward to assisting you again in the future.
Great Product, Good Service
Order was delivered promptly, high quality and perfect for around my jacuzzi and wet areas
29 de abril de 2026
Opinião espontânea
Resposta da Rubberonline
Hi Stephanus! Thank you so much for the wonderful review. We’re really pleased to hear that you’re happy with both the product quality and the service received.
That sounds like a fantastic application for the flooring, especially around a jacuzzi and wet areas where safety and durability are so important. We hope it serves you well for many years to come.
We truly appreciate your support and look forward to assisting you again in future.
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