Service! Outstanding! Many other companies can learn a lot from how efficient you are. Product purchased was also great.
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Leia as opiniões dos outros
Excellent service from Demi at Rubberonline, from the quality of mats, the massive selection and of course the price! These guys are great, and extremely professional! Already preparing my next order!... Ver mais
A empresa respondeu
The mat arrived very promptly. It was just what we were looking for in a reading area mat in our library. We have as yet to get it dirty, so cannot rate its ease of cleaning but having seen similar ma... Ver mais
A empresa respondeu
I'd like to give Demi a big thank you. She helped through a very stressful time and was patient with many through the endless phone calls and questions I had for her. With her patience and great assis... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Rubber Online is a premier supplier of high-quality rubber products in South Africa, offering a comprehensive range including sheeting, flooring, hoses, and more. Our commitment to quality and reliability sets us apart, as we source our products from reputable manufacturers to ensure durability and performance. With a user-friendly website, customers can easily browse and purchase products online, supported by our exceptional customer service and expert advice. At Rubber Online, customer satisfaction is paramount. We prioritize timely delivery and competitive pricing, guaranteeing a seamless experience for our clients. Our reputation for reliability and efficiency has made us a trusted partner across various industries, whether customers require industrial-grade sheeting or specialized hoses for automotive applications. Experience the convenience and quality of Rubber Online today. Visit our website to explore our extensive inventory and discover why we're the preferred choice for rubber products in South Africa.
Informações de contacto
UNIT 101 1 WYNDOVER RD, CNR BELVEDERE RD AND WYNDOVER CLAREMONT, 7708, Cape Town, África do Sul
- 0870125543
- service@rubberonline.co.za
- rubberonline.co.za
4,8
Excelente
184 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and simple
4 de novembro de 2024
Resposta da Rubberonline
Hi Pamela! Thank you for the great review! We’re so glad to hear that you found the process quick and simple. Your satisfaction is our top priority, and we’re always here to make things as easy as possible for you. If there's anything else we can assist with, feel free to reach out anytime!
Good experience
Good communication during the hole proses. Fast delivery and good product. if you buy online you never know who the experience will be but with your team I was pleasantly surprise
4 de novembro de 2024
Resposta da Rubberonline
Hi Frans! Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us exceeded expectations. At RubberOnline, we’re committed to clear communication, fast delivery, and top-quality products — and we’re so glad we were able to deliver on all fronts for you. Your feedback means the world to us and motivates us to continue providing exceptional service every time. We truly appreciate your trust and look forward to serving you again soon. Thanks for choosing us!
Resposta da Rubberonline
Hi Chris! Thank you for the amazing 5-star review! We're so glad to hear that the ramp mats are just what you needed. Your feedback truly energizes us to keep delivering top-quality products. If there's anything else we can assist you with, please don’t hesitate to reach out. We're always here to help!
Resposta da Rubberonline
Hi Brent! Thank you for taking the time to leave such a positive review! We're so glad to hear you were happy with both our service and the quick delivery. It’s always our goal to provide a seamless experience for our customers, and your feedback means a lot to us. We look forward to serving you again soon!
Very happy with their service and wide…
Very happy with their service and wide product offering.
4 de novembro de 2024
Resposta da Rubberonline
Hi! Thank you so much for your fantastic 5-star review! We're beyond excited to hear that you’re happy with both our service and the wide range of products we offer. Your satisfaction is our top priority, and your feedback drives us to keep delivering the best possible experience. We truly appreciate your support and can’t wait to serve you again in the future!
Fantastic product and great service
Fantastic product and great service
11 de novembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi Will! Thank you so much for your amazing 5-star review! We’re ecstatic to hear you’re loving both our product and the service you received. Your feedback truly fuels our passion and motivates us to keep delivering excellence every day. We’re incredibly grateful for your support and can’t wait to continue exceeding your expectations. Thanks for choosing RubberOnline!
The ordering process was super easy
The ordering process was super easy, great communication throughout the process with speedy delivery! Great quality product! Thank you Rubberonline!
8 de novembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi Nicole! Thank you so much for your incredible feedback! We’re absolutely thrilled to hear that your ordering experience was smooth, communication was top-notch, and your delivery was speedy! At Rubberonline, we’re dedicated to providing only the highest quality products, so it's amazing to know we hit the mark for you. Thank YOU for trusting us – we can't wait to serve you again in the future!
If you ever need anything else, please don’t hesitate to reach out. We're here for you!
Thanks again for the kind words and support!
Outstanding and efficient service with…
Outstanding and efficient service with quality products.
4 de novembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi! We're overjoyed to hear that you found our service outstanding and our products are up to your standards. Your feedback motivates and inspires us to keep striving for excellence. Your support is highly valued, and we look forward to serving you again in the future!
Happy
Easy online ordering, good quality product. We have bought 5 mats over 2 orders to date.
11 de outubro de 2024
Resposta da Rubberonline
Hi! Thank you so much for your amazing review! We’re thrilled to hear that you found our online ordering easy and that you’re happy with the quality of our mats. We appreciate your support and loyalty - buying five mats is truly a testament to your satisfaction. If you need anything else or have any questions, feel free to reach out. Happy shopping!
Amazing Products
Great quality product, I did 1 box of the grass tiles and 1 box of the wooden tiles just to test try them out, extremely happy with the product, packaged well. Seamless order from start to finish. Great customer service.
Will definitely be ordering again.
Highly recommended.
29 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi Kimone! Thank you so much for your wonderful feedback! We're delighted to hear that you’re happy with both the grass and wooden tiles. It's great to know that our packaging and customer service met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance with your next order, please feel free to reach out!
Flexible barriers
Great service
Easy to use website
Payment procedure swift and safe
Product purchased excellent
19 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi Ricardo, Thank you for your fantastic feedback! We're delighted to hear that you found our service great and the website easy to use. It's wonderful to know that you had a smooth payment experience and are pleased with your product. We appreciate your support and look forward to serving you again!
A really easy process from start to…
A really easy process from start to finish with lots of personalised follow up. And I really like the rubber tiles we got- the most neutral coloured foam option I could find for our playroom, I'm really happy with it!!
10 de outubro de 2024
Opinião espontânea
Resposta da Rubberonline
HI Jessica! Thank you so much for your wonderful review! We’re thrilled to hear that our foam tiles are a hit in your playroom. It’s great to know that they provide a safe and comfortable space for playtime. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.
I had an outstanding experience with…
I had an outstanding experience with Rubber Online! Their customer service is top-notch-responsive, friendly, and the willingness to go the extra mile was admirable. Their communication throughout was excellent and I would recommend them to anyone looking for reliable service and quality products.
26 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
HI Mitch
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had an outstanding experience with us. Our team takes pride in providing responsive, friendly service and it’s great to know we were able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!
Great products and customer service
The process of ordering online we quick and easy and delivery occurred much quicker than expected. My order arrived with a splitter which made a small hole which I fortunately got bigger. The service I received when arranging the exchange was better than I could have hoped. They were so helpful and called multiple times to ensure everything had run smoothly and that I was happy with the replacement. The mats are of such good quality that even before the exchange I planned to order a second one and once again the ordering and delivery was so easy.
16 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
HI Dominique
Thank you so much for your wonderful 5-star review! We're thrilled to hear that the ordering process was quick and easy for you, and that our team was able to go above and beyond in handling the exchange. We sincerely apologize for the issue with the initial delivery, but we're glad we could resolve it to your satisfaction.
Your kind words about the quality of our mats and the exceptional service you received mean a lot to us. It’s great to hear that you’re already planning to order more! If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Great Customer Communication
I really appreciated the communication involved in completing my order: emails were quickly responded to with clear answers to questions I had; an initial phone call from someone in sales was very helpful as well to outline the buying process through the website in order to get an accurate quote.
Receipt of payment was swiftly acknowledged and delivery of my order happened faster than initially expected, with a product of high quality.
The only suggestion I have is related specifically to the product I bought, a rubber interlocking tile: the website lists it as 500mm x 500mm (with 4 tiles providing a square meter of coverage).
The actual tile is slightly smaller than that (and even when taking into consideration that there may be shrinking/contraction due to cold, it would be useful to include the inside measurement of the tile - i.e. not the measurement from the outside of the interlocking edge). When 2 tiles interlock, you lose a few centimeters, so that 2 tiles aren't 1000mm wide, but closer to 950mm.
5 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
HI Andre
Thank you so much for your detailed 4-star review! We truly appreciate your kind words about our communication and service. It's wonderful to hear that the process—from initial contact to delivery—was smooth, and that our team was able to provide clear and helpful information along the way. We're also glad to know the product exceeded your expectations in terms of quality and delivery speed.
We value your constructive feedback regarding the dimensions of the rubber interlocking tiles. Your suggestion to include the inside measurement when calculating coverage is very insightful, and we will certainly review how we present this information on our website to ensure clarity for future customers.
Thank you again for sharing your experience with us, and if you have any further questions or needs, feel free to reach out. We're always here to help!
Quick effortless excellent
6 de setembro de 2024
Opinião espontânea
Resposta da Rubberonline
Hi Monique
Thank you so much for your glowing 5-star review! We're delighted to hear that you found our service quick, effortless, and excellent. It's wonderful to know that we made the process easy for you, and we look forward to continuing to provide the same level of service in the future. If you ever need anything else, don’t hesitate to reach out!
Resposta da Rubberonline
Hi
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were pleased with both our service and product. Providing high-quality products and excellent customer service is always our top priority. Your feedback means a lot to us, and we look forward to serving you again soon!
Quick response
28 de agosto de 2024
Resposta da Rubberonline
Hi Mark
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you appreciated our quick response. Our team always strives to provide timely and helpful service. We look forward to assisting you again in the future!
Goods received as ordered in reasonable…
Goods received as ordered in reasonable time
7 de agosto de 2024
Resposta da Rubberonline
Hi Richard
Thank you so much for your kind review! We're thrilled to hear that your order arrived on time and met your expectations. Your satisfaction is our top priority, and we look forward to serving you again soon!
Nice and easy
Clear and easy to use website... Good service and communication. Delivery was a bit slow, however we live out of a city and I suspect it was on the Courier side
7 de agosto de 2024
Resposta da Rubberonline
Hi Candice
Thank you so much for your incredible review! We’re thrilled to hear that you had such a positive experience with our service, ordering process, and website. Ensuring that every step of your journey with us is smooth and enjoyable is our goal, and we’re so glad to know we succeeded. We do however apologize for the slow delivery and will ensure to provide your feedback to our logistic partners. Your feedback motivates us to keep up the great work. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again!
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