Ruby Shoo Opiniões 

362
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I've ordered two pair of shoes directly from their website, but had to sent them back due to the wrong size. I've messaged them on the stated email address on their website and waited 5 days in v... Ver mais

Classificada 5 em 5 estrelas

I rarely leave reviews, but I just had to for Ruby Shoo because I adore them so much! Ever since I discovered my very first pair in Ireland back in 2015, Ruby Shoo became the only brand I consider... Ver mais

Classificada 5 em 5 estrelas

The shoes and bag I ordered are lovely. Colour is exactly as seen online and are in perfect condition. Delivery came when expected. Excellent service.

Classificada 5 em 5 estrelas

I’ve written a genuine review for the UK based company called Ruby Shoo. However the weblink at the top of the review page on Trustpilot does NOT take the user to their actual website …. so please be... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Sophisticated, quirky and fun, Ruby Shoo epitomises a contemporary vision with a vintage influence. Matching shoes and bags in an array of colours and prints, with a focus on comfort and wearability. The indulgence sole makes these shoes a must-have for every occasion, from workwear to weddings and everything inbetween.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

362 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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3,9

Todas as opiniões

(362)

87 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Fab shoes

Easy ordering, great shoes, went back online to buy the matching bag to go with them.

30 de maio de 2024
Classificada 2 em 5 estrelas

The shipment isn’t complete

The shipment isn’t complete, items are missing. Sent an email and no response. My next recourse will be to dispute the charges but really prefer to just receive the shoes!

28 de maio de 2024
Classificada 5 em 5 estrelas

I love Ruby Shoos

I love Ruby Shoos, this is far from my first pair. The quality is outstanding, the comfort is just lovely, I can do a whole day in these. I bought some and wore them for my wedding, but I’ve worn them many times since. I have more pairs in more colours and styles, and I wear them all. The heels are deceiving, they look higher than they are, which helps toward the all day wear, and they are beautiful. I’m obsessed.

28 de maio de 2024
Classificada 3 em 5 estrelas

Very good service

Very good service, my shoes arrived on time and safely. However, whilst very pretty, they’re not great quality or very comfortable. I will still wear them but might not buy any more Ruby Shoos. I’m sorry 😔

28 de maio de 2024
Classificada 5 em 5 estrelas

I love Ruby Shoo products

I love Ruby Shoo products. I ordered a handbag but unfortunately the wrong one was sent but, the return was very straight forward and the correct one re-sent very quickly.

26 de março de 2024
Classificada 2 em 5 estrelas

Shipping time was poor and not as stated at time of purchase

I ordered shoes for an event, my first time ordering from Ruby Shoo. I ordered a week before because I had been struggling to find something so no it was admittedly last minute for me to be looking.
I was reassured by the 48hr tracked shipping. I ordered on a Saturday. On Monday I got notice the order had been shipped.
I used the royal mail number to track the item but the message was "we will not update this order until we attempt to deliver it"
By Thursday nothing had arrived. I emailed asking for an update and got no reply until Friday. I had already left for my event by this point. The email very simply Stated they could see the parcel arrived yesterday. But it definitely didn't arrive on the Thursday. I got no notification that it arrived either.
Perhaps royal mail is the bigger problem in this instance but ruby shoo customer service weren't particularly helpful.

25 de março de 2024
Classificada 1 em 5 estrelas

Poor Customer Service

Would not give a star but not an option.
Have purchased previously without any problems but this time my order has not arrived.
Received an e-mail on 02 March informing goods were on their way but still waiting.
Two unanswered e-mails and several unanswered calls to the phone number provided.
It’s a shame the customer service does not live up to the product.

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent price for striking shoes

Excellent price for striking, occasion shoes.
Lots of compliments on the day with many people even recognising the brand.
Surprisingly comfortable to wear.
Quick delivery.
I did have to go a size smaller.
It was a shame the matching bag was unavailable though because of the varying tones in the shoes matching accessories was quite easy.

9 de março de 2024
Classificada 1 em 5 estrelas

Boots

I ordered a pair of boots. I was sent a pair that had clearly been worn before and the material had come un glued.

I sent photos and an email to customer service and a week in I still have had no reply. Its a shame as I love Ruby Shoo and have never had a problem before.

27 de fevereiro de 2024
Classificada 1 em 5 estrelas

Disappointed

Purchasing was easy, love the shoes I picked (for my wedding) paid the price plus €30 del, which I was happy to do even though I thought it was a little high as other uk based shoe companies only charged me €8 however customs are holding them because no tax was included in price that I paid, which I was not aware of, still waiting on shoes from Irish customs! Not very impressed when I tried to contact you either. I just hope the shoes fit now after all this money being spent to get them here which is €10 off the cost of the shoes. A bit disappointed tbh!.

26 de fevereiro de 2024
Classificada 5 em 5 estrelas

Shoes fitted well

Shoes fitted well. I’m a size 5 and that’s what I ordered. I don’t normally wear heels but needed a smart pair to go with a dress and these look and feel great. Very pleased with my purchase

29 de janeiro de 2024

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