Rugvista Opiniões 

392
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing rug quality, both in terms of the design, shape, color, and overall quality! It does shed some fibers, but from my previous experience with wool rugs, I already knew this was to be expe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Τα χαλιά είναι πραγματικά υπέροχα και σύντομα θα μπορείτε να τα δείτε και σε ένα Airbnb που διαθέτω στα Ιωάννινα, το οποίο ονομάζεται “Melis House”. Θα ήθελα όμως να παραγγείλω το ροζ χαλί που ε... Ver mais

Classificada 5 em 5 estrelas

Είναι η τέταρτη φορά που αγοράζω από το CarpetVista και είμαι ικανοποιημένη με όλες τις αγορές μου. Προτιμώ το κατάστημα αυτό διότι έχει προϊόντα πολύ καλής ποιότητας σε πολύ καλές τιμές, καθώς και κα... Ver mais

Classificada 5 em 5 estrelas

First of all, there is a strong resemblance between the pictures and the actual product. Initially, we were hesitant about committing to an online purchase for an item we would normally prefer to see... Ver mais

Informações sobre a empresa

  1. Loja de tapetes
  2. Loja de tapetes orientais

Escrito pela empresa

Rugvista — Βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν. Η Rugvista ιδρύθηκε το 2005 με μια σαφή αποστολή και σκοπό: βοηθάμε τους ανθρώπους να έχουν ένα σπίτι που αγαπούν, κάνοντας εύκολο και ευχάριστο για τους πελάτες μας να βρουν το ιδανικό χαλί. Από την αρχή εστιάσαμε στο να προσφέρουμε υψηλής ποιότητας χαλιά σε δίκαιες τιμές, προσφέροντας ταυτόχρονα μια απρόσκοπτη και άνετη εμπειρία αγορών. Σήμερα είμαστε περήφανοι που είμαστε ένας από τους κορυφαίους διαδικτυακούς λιανοπωλητές χαλιών στην Ευρώπη, εξυπηρετώντας πελάτες σε πολλές χώρες. Η συλλογή μας περιλαμβάνει πάνω από 30.000 χαλιά, από παραδοσιακά χειροποίητα ανατολίτικα χαλιά έως σύγχρονα μηχανικά υφασμένα σχέδια· κάθε χαλί επιλέγεται προσεκτικά για να εξασφαλίζει ποιότητα, αντοχή και διαχρονικό σχέδιο, ώστε οι πελάτες μας να μπορούν να αγοράζουν με εμπιστοσύνη. Πιστεύουμε ότι η αγορά ενός χαλιού πρέπει να είναι εξίσου ευχάριστη με τη ζωή με αυτό: γι’ αυτό παρέχουμε σαφείς πληροφορίες προϊόντος, λεπτομερείς εικόνες και ένα εύχρηστο ηλεκτρονικό κατάστημα. Αξιόπιστη παράδοση σε όλη την Ευρώπη, ευέλικτες πολιτικές επιστροφής και φιλική, γρήγορη εξυπηρέτηση πελατών κάνουν την εμπειρία αγορών απλή, ασφαλή και χωρίς άγχος για κάθε πελάτη. Η έδρα μας βρίσκεται στο Μάλμε της Σουηδίας και δραστηριοποιούμαστε σε όλη την Ευρώπη· συνδυάζουμε σκανδιναβικές αξίες σχεδιασμού με διεθνή χειροτεχνία και σύγχρονες λύσεις ηλεκτρονικού εμπορίου. Η ομάδα μας εργάζεται καθημερινά για να βελτιώνει τις υπηρεσίες μας, να επεκτείνει τη συλλογή μας και να εμπνέει τους πελάτες στις επιλογές διακόσμησής τους. Δεσμευόμαστε να δημιουργούμε μακροχρόνιες σχέσεις με τους πελάτες μας προσφέροντας υψηλής ποιότητας προϊόντα, εξαιρετική εξυπηρέτηση και μια διαφανή, αξιόπιστη και ευχάριστη εμπειρία αγορών. Στη Rugvista βοηθάμε τους πελάτες μας να δημιουργούν χώρους που είναι προσωπικοί, φιλόξενοι και όμορφοι – ένα χαλί τη φορά.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

392 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(392)

98 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love it its perfect

Love it! Its perfect.

24 de setembro de 2026
logótipo da Rugvista

Resposta da Rugvista

Hi Ilanit,

Thank you for your lovely review! We're delighted to hear you love your rug and think it's perfect.

We hope you enjoy it for a long time to come.

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

easy to search and order

23 de setembro de 2026
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Resposta da Rugvista

Dear customer,

Thank you for your review!

We're glad to hear that you're happy with your new rug! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

Amazing rug quality

Amazing rug quality, both in terms of the design, shape, color, and overall quality!

It does shed some fibers, but from my previous experience with wool rugs, I already knew this was to be expected.

The color really is a lovely grey-lilac.

I would definitely recommend buying rugs from here!

17 de setembro de 2026
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Resposta da Rugvista

Dear customer,

Thank you so much for your review and recommendation!
We’re happy to hear that you love the design and quality of your new rug.

We also appreciate you sharing your experience regarding the natural shedding of wool rugs. 
If the shedding becomes excessive or you have any concerns, please don’t hesitate to reach out to our customer service team.

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

An easy to navigate site and the whole…

An easy to navigate site and the whole procedure until check out.

17 de setembro de 2026
logótipo da Rugvista

Resposta da Rugvista

Dear Customer,

Thank you for your positive feedback! We’re happy to hear that you found our website easy to navigate and that the ordering process went smoothly from start to checkout.

We appreciate you taking the time to share your experience with us!

Best regards,
The Rugvista Team

Classificada 5 em 5 estrelas

Fabulous

Good communications, great delivery and very happy with the product. 3m x 4m rug

14 de setembro de 2026
logótipo da Rugvista

Resposta da Rugvista

Dear Pete,

Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

I feel safe because it is a swedish…

I feel safe because it is a swedish company

14 de setembro de 2026
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Resposta da Rugvista

Dear Customer,

Thank you for your feedback! We're happy to hear that being a Swedish company gives you a sense of trust and security when shopping with us. We truly appreciate your confidence in Rugvista.

Kind regards,
Your Rugvista Team

Classificada 5 em 5 estrelas

product is perfect

product is perfect, colour is perfect and also the delivery to Greece without an exact address!!! was perfect. Thank you.

7 de setembro de 2026
logótipo da Rugvista

Resposta da Rugvista

Dear Customer,

Thank you for your great feedback! We’re very happy to hear that both the rug and its colour are exactly what you hoped for, and that the delivery to Greece went so smoothly.

We hope you enjoy your new rug for a long time to come!

Kind regards,
Your Rugvista Team

Classificada 5 em 5 estrelas

Exceptional

Simple and easy to navigate. Product choices are fantastic, with additional information on materials. I also think their prices are exceptional and good value for quality.

28 de agosto de 2026
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Resposta da Rugvista

Hi,

Thank you so much for your wonderful review!

We're delighted to hear that you found our website easy to navigate and enjoyed our wide selection of rugs. It's also great to know that the product information helped you and that you feel our rugs offer great quality and value for money.

Thank you for choosing Rugvista. We hope you enjoy your new rug!

Kind regards,
The Rugvista Team

Classificada 5 em 5 estrelas

Beautiful high-quality rug

The rug is well crafted and of high quality. The materials are beautiful.

25 de agosto de 2026
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Resposta da Rugvista

Hi,

Thank you so much for your wonderful review!

We're delighted to hear that you're happy with the craftsmanship, quality, and beautiful materials of your rug. It's great to know that it met your expectations.

We hope you enjoy your new rug for many years to come. Thank you for choosing Rugvista!

Kind regards,
The Rugvista Team

Classificada 5 em 5 estrelas

Great experience

Great experience, variety of products!

20 de agosto de 2026
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Resposta da Rugvista

Dear Angeliki,

Thank you for your review!

We're glad to hear that you're happy with your new rug! If there's anything we can do to make your next experience even better, please don't hesitate to let us know.

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

Πολύ όμορφο χαλί

Πολύ όμορφο χαλί, ποιοτικό και ήρθε σχετικά γρήγορα! Θα ξαναπάρουμε από εκεί!

11 de agosto de 2026
logótipo da Rugvista

Resposta da Rugvista

Αγαπητή κυρία Σταματάκη,


Σας ευχαριστούμε θερμά που αφιερώσατε χρόνο για να μοιραστείτε την εμπειρία σας μαζί μας.


Χαιρόμαστε ιδιαίτερα που μείνατε ικανοποιημένη από το χαλί σας και ότι ανταποκρίθηκε στις προσδοκίες σας τόσο ως προς την ποιότητα όσο και ως προς την εμφάνισή του. Είναι επίσης μεγάλη μας χαρά να γνωρίζουμε ότι η παράδοση πραγματοποιήθηκε σχετικά γρήγορα.


Το μεγαλύτερο κομπλιμέντο για εμάς είναι ότι σκοπεύετε να επιλέξετε ξανά τη Rugvista για τις μελλοντικές σας αγορές. Η εμπιστοσύνη σας σημαίνει πολλά για όλη την ομάδα μας.


Σας ευχαριστούμε και πάλι για την προτίμησή σας και σας ευχόμαστε να απολαύσετε το νέο σας χαλί για πολλά χρόνια.


Με εκτίμηση,


Εξυπηρέτηση Πελατών

Rugvista

Classificada 5 em 5 estrelas

Excellent product

Excellent product, straight delivery and efficient tracking.

3 de agosto de 2026
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Resposta da Rugvista

Dear Guido,

Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!

Classificada 5 em 5 estrelas

very nice carpet

very nice carpet, good quality!

22 de julho de 2026
logótipo da Rugvista

Resposta da Rugvista

Dear customer,

Thank you! Great to hear your rug arrived well and that you're happy with it. We hope it's just right for your space!

Kind regards,
Rugvista Customer Service

Classificada 3 em 5 estrelas

Good company

Good company, well organized, nice friendly site (in my one language!).
I also apreciated a lot the big variety that the company offers.
My order arrived very fast. The carpets looked nice, exactly as shown in the pictures, they are well made and they gave in the room a cosy summer vibe.
The negative issues: 1) they have a strong smell even though I gave them plenty of fresh air and I still leave the windows open for the biggest part of the day 2) they are VERY heavy and 3) as they can not be washed I am a little bit conserned about how to keep them clean in depth of time.

22 de julho de 2026
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Resposta da Rugvista

Dear Annie,

Thank you for your review and for taking the time to share your feedback.

We're happy to hear that you enjoyed browsing our website, appreciated our wide selection, and that your order arrived quickly. It's also wonderful to know that the rugs matched your expectations and brought a cosy summer vibe to your room.

We appreciate your comments regarding the initial smell, the weight of the rugs and the care instructions. Some newly manufactured rugs may have a temporary scent when first unpacked but this usually fades over time. Continuing to air the rugs in a well-ventilated room and vacuuming them regularly can help the smell dissipate more quickly.

We hope you enjoy your new rugs for many years to come.

Kind regards,
Rugvista Customer Service

Classificada 5 em 5 estrelas

Thank you

Excellent customer care, thank you

5 de julho de 2026
logótipo da Rugvista

Resposta da Rugvista

Hi,

Thank you for your review and for your feedback.

We're sorry to hear that you received your discount code after placing your order. 

Kindly contact our Customer Service team at info@rugvista.com with your order number, and we'll be happy to refund the value of the discount to your original payment method.

We hope you enjoy your new rug, and we look forward to assisting you.

Kind regards,
Rugvista

Classificada 5 em 5 estrelas

Great choice

Easy to shop, fast shipping, great quality as showed

1 de junho de 2026
logótipo da Rugvista

Resposta da Rugvista

Dear Customer,

Thank you for expressing interest in our rug collection.

As an online retailer, we do not possess a physical boutique or showroom for in-person rug viewing. However, we can furnish you with comprehensive descriptions and images of our rugs to aid in your visualization. Our in-house photographers have dedicated significant time and resources to ensure that our product pictures are highly descriptive and true-to-life.

If you have any queries regarding the colours or materials of our rugs, please do not hesitate to inform us. We are committed to assisting you and ensuring that you possess all the necessary information to make an informed decision.

Please be reassured that all the rugs showcased on our website are presently in stock and available for immediate delivery, unless explicitly stated as sold. We understand that purchasing a rug online can be an overwhelming task, which is why we offer a 30-day purchase on approval policy. This means that upon receiving your order, you have 30 days to determine if the rug meets your expectations. If, for any reason, it fails to do so, you can return it to us free of charge, without any questions asked.

Our aim is to guarantee your complete satisfaction with your purchase. Hence, we provide complimentary shipping and returns. We want you to feel confident and at ease when making a purchase from us.

If you have any further questions or require any assistance, please do not hesitate to contact us.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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