Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Mani was really super professional and she helped me throughout the day with all she can do. I was really satisfied with the service
A empresa respondeu
Order booked online, no feedback and after followup get to know there is no stock hence will need ro process refund or order another product based o a voucher refund. Then with a broken... Ver mais
A empresa respondeu
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Ver mais
A empresa respondeu
4,1
Bom
329 opiniões
Respondeu a 63% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
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Vertical bad costumer service
17 de janeiro de 2023
Excellent performance
Excellent performance. Delivery to Bahrain 2 days after order. Exactly as promised!!
22 de janeiro de 2023
Bad service
welcome
You sent an e-mail to clarify the order delivery data, although I indicated all my information when purchasing the product.
And I sent an email asking you to change the size of the shoe, as I entered an incorrect size, and no one responded.
Excellence in after-sales service and I did not see that.
31 de janeiro de 2023
As fast as one ca
Well, hassle free purchase and I hope some better discounts are shown.
24 de dezembro de 2022
an expected quality
Quality not as expected I received both pairs with some spots, i did not try to wipe it with water or soap yet. However, i have to receive my shoes clean
24 de novembro de 2022
I sent you 3 emails and you did not…
I sent you 3 emails and you did not respond to change the size
3 de dezembro de 2022
I still have not received my order
1 de dezembro de 2022
Bought online a shoe then after 2 days…
Bought online a shoe then after 2 days sending me out of stock without mentioning any details regarding the refund or reference for alternative.
2 emails sent and no reply unless i called then got a respond.
21 de novembro de 2022
I got my order and too small I request…
I got my order and too small I request return or refund no answer I need refund now and send someone to get the sneakers
31 de outubro de 2022
Bad customer service
I still didn’t receive the shoes that I ordered and it’s been about 7 days. Also, there’s no updates regarding my order on their website, app and I didn’t even receive a confirmation regarding my order. I e-mailed them like thrice already, but no response.
UPDATE: They reached out to me on the 8th day and they finally shipped out my order. But when I was about to receive my package, I was informed that I needed to pay additional shipping fee of SR 121.50. Anyways, I will not purchase anything from them again. This will be my first and last. 😑
7 de novembro de 2022
Seriously one of the biggest mistake to…
Seriously one of the biggest mistake to purchase from runners. No reply to email no one receiving calls, pathetic service next time i will not buy anything and i will tell all my people to dont buy anything from runner .. zero star services
2 de novembro de 2022
The shipment dispatched late due to the…
The shipment dispatched late due to the lack of communication with the customer, when I followed up with the shipper they told me that they need my ID copy, also the shipper took a long time to deliver the package.
1 de novembro de 2022
The experience
The experience, frankly, was unfortunate three days before the shipment was received; First: I want to change the size and no one is responding yet. Second: An additional shipping amount of 107 riyals was taken even though I paid the shipping amount from your site. I didn't know there was another shipping cost. Now I want to change the shoe size please
30 de outubro de 2022
Am still waiting for my shoe to be…
Am still waiting for my shoe to be replaced!!
28 de outubro de 2022
My order never arrived
27 de setembro de 2022
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