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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very well organised - the whole experience was amazing from start to finish, there was lots of things to do while waiting to start the race, a lot of refreshment options. The race it self was well mai... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I originally booked a 10K at Hyde Park, but unfortunately Hyde Park/Run Through double booked. Instead of offering a refund, they only allowed me to switch to another event, so I chose the Victoria... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My two main races are Stratford and Greenwich. I love them both. They are both really well organised and are such fun events to go to. Not being the fastest runner in the pack, I like these ev... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos

Informação fornecida por diversas fontes externas

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

976 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great atmosphere and well run

Great atmosphere and well run. Everyone was so friendly and all abilities felt welcomed.

7 de dezembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello Kelly, I am so glad to hear of your race experience and thanks for sharing your thoughts. We hope to see you again soon at RunThrough! :)

Classificada 5 em 5 estrelas

An enjoyable day round the track!

I was not sure how I would feel about running 11 laps for the marathon, but this was really enjoyable! Great water stations with snacks and gels if needed - the marshals were so friendly here! On the way round the course there were smiles, cheers and "well done"s too! I would like to come back and try the half out in February. It didn't affect me as the ladies loos didn't have queues when I needed them, but a male running friend was not able to use the loo before starting the race as the queue was constantly too long and he ran out of time. I can imagine that wasn't comfortable, and so a suggestion to bring in some portaloos I am sure would be very welcome by runners!

7 de dezembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Claire, we are so thrilled to hear you had such a great time and the water stations, snacks and our cheery marshals were such a positive experience for you!

Thank you so much for your feedback regarding toilets at the start of the race, this has been passed on to the team to assess ahead of our next event.

We look forward to welcoming you back for the Half Marathon in February :)

Classificada 5 em 5 estrelas

Can’t beat a RunThrough event

Can’t beat a RunThrough event! From advanced runners to social it is for everyone with good vibes and good people.

7 de dezembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Lanni, thank you so much for taking the time to leave us such a lovely review. We are so pleased to hear you have had such a great time at our events :D We look forward to seeing you at another event soon!

Classificada 5 em 5 estrelas

Swift communication

Well organised and communicated well in advance about race changes to the Solihull 10k, compensating with a discount.

10 de agosto de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Wasim, thank you for taking the time to leave us a positive review, we are thrilled that you were happy with our race change communications! Look forward to seeing you at an event soon.

Classificada 5 em 5 estrelas

Fantastic company

Attended my first 10km through run through and loved it ! So organised. Had a great day and received plenty of information before the event.

30 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

A huge well done to you Catriona on your very first 10k! I am also glad that you had a fantastic experience with us at RunThrough. We hope to see you again soon for another 10k... or maybe the half marathon distance in time 😃

Classificada 5 em 5 estrelas

Wonderful group of runners at the…

Wonderful group of runners at the Blackburn 10k. Great to see how it has grown over the years. Very professionally organised. Thanks to all involved.

30 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Amazing to hear this Mary, a huge well done to you on your 10k race with us at Blackburn. We hope to see you back again next year!

Classificada 5 em 5 estrelas

Regents Park 10km

Well organised…on time…safe facility…friendly marshals

29 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

We are really glad that you had a great experience here with us at RunThrough. We hope to see you again at Regent's Park or another one of our events soon!

Classificada 5 em 5 estrelas

Great organisation and a well…

Great organisation and a well marshalled course at Blackburn 10k, well done all involved!

30 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

A huge well done to you, Paul - thank you so much for the feedback on our Blackburn 10k event. We hope to see you back again next year!

Classificada 3 em 5 estrelas

Very well organised to pick number up…

Very well organised to pick number up but no pacers at events very disappointing

30 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello Michael, I am glad that you had a good experience at our event. As you know, we have currently paused our pacer set-up as we are reviewing how we are working with our volunteers. We are hoping to get this back up when this is feasible! If there is any other feedback that you would like to give us, then please don't hesitate to email us. This is so we can do what we can to make this a 5 star experience for you!

Classificada 1 em 5 estrelas

VERY POOR SUPPORT

Booked a race through findarace.com Order reference: c08547f2f7 for Finsbury Park 10k on 30th Nov. Email confirmation, but no race information provided by run-through prior to race day. I turned up on 30th and had to register manually. Given bib 2580 and ran the race but apparently run-through didn't put me on the system and although there are pictures of me running and finishing, my name didn't appear on the results list.
No phone number so cant find out what's happened. Used the email provided, but had no response. I came all the way from Brighton! Someone needs to give me a full refund and compensation. This is appalling.
First and last time I will use the expensive and poorly supported run-through organisation.

30 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello Ian, I do apologise for any inconvenience caused. I have looked into this and can see that the email team have now been in touch, after finding your email in our spam folder. We hope to sort out any issues that you have had during this event so you can get our usual 5 star experience. Please do follow up on our email so this can be resolved quickly :)

Classificada 1 em 5 estrelas

Finsbury Park 10k

Finsbury Park 10k. The organisation was okay, people helping and race officials were nice and welcoming. Course came up substantially short though and I’d travelled over 100 miles to target a 10k PB. I guess these things happen, but even so, this is a basic of an event and as much as I’d like the time I ran to be my PB, it definitely isn’t. Not totally wasted, the event would have been nice if that hadn’t of happened, but it did, hence one star.

2 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello Jason. We’re really sorry to hear about your experience. This is absolutely not the standard we aim to deliver, and we completely understand how frustrating this must have been for you, especially after travelling such a long way to target a PB.
We’ve checked and can see that you’re already in touch with us via email, so we’ll make sure everything is followed up and resolved for you there. Thank you again for taking the time to share your feedback — we really do appreciate it.

Classificada 5 em 5 estrelas

Always great events put on by run…

Always great events put on by run through no matter where it is, well organised and great atmosphere

23 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello! We are super glad that you had a great experience here with us at RunThrough. We really value your feedback and we hope to see you at an event soon :)

Classificada 1 em 5 estrelas

Run Through increasing their prices... AGAIN

Once again Run Through increasing their prices. They are massivly over charging on events that shouldnt cost as much as they are charging. They have ruined the event i loved doing every year and since they took over a couple of years agao its just been another money grabbing event they can utilise!! Hate the company and now boycotting any event they organise just out of pure spite. I know wont make a difference but will make me feel better.

27 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello Andrew, apologies for any inconvenience in the pricing of our events. We have to consider venue costs, staffing, infrastructure and other event pricing when charging for our events. We want to make them as affordable as possible, without making a loss on our side so we have taken true consideration when going through costs per entry. Naturally there will be some inflation over the years due to increases in prices across the board, but feel we try to be as fair as possible. If you have any other feedback then please do send this over to the contact you have with us and please reach out should you need any support on payments.

Classificada 1 em 5 estrelas

Scam

Scam, avoid - they will cancel events and keep your money.

11 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hello there,

I am sorry to hear that you felt this way, we of course would not scam you out of your money. To gain some insight, I have requested more information on which event you are talking about and your contact details so we can be in touch and get your race moved to another upcoming event. We would love for you to reach out so we can sort this for you ASAP!

Thanks, Team RunThrough.

Classificada 5 em 5 estrelas

Very well organised event

Very well organised event, very efficient and great atmosphere. Only thing to possibly improve would be the catering, it was a shame that the venue’s café was not open – there was just one burger van and a coffee van. Other than that though, a fantastically well organised event.

23 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Thank you so much for your lovely feedback, we’re delighted to hear you found the event well organised and enjoyed the atmosphere!

We really appreciate your note about the catering. We’re already reviewing options with the venue to ensure there’s a wider range available in the future, as we know how much it adds to the overall experience.

Thanks again for joining us, and we hope to welcome you back at another event soon!

Classificada 5 em 5 estrelas

Excellence

The challenge with organising and delivering excellence is that you have to keeps your standards up. Sunderland 10K was no exception. Great event and ran as smooth as expected. Staff were helpful and cheery with marshals around the course very encouraging.

23 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Barry, thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear you had such an excellent time at the Sunderland 10k and hope to see you smashing it again at another event soon :)

Classificada 5 em 5 estrelas

They advertised a low price

They advertised a low price, but as soon as I started booking, the cost jumped up over 10% plus with unexpected fees. Very misleading and a waste of time. I wouldn’t trust or recommend this company.

Update:
After a review of the situation with customer service, I understand it to have been a genuine website error at the time of booking.
Run through events and team are always well managed and make sure you have fun and memorable day.

24 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Simeon,
We’re really sorry to hear about your experience with the pricing during checkout. We’d like to look into this in more detail to understand exactly what happened. Please reach out to us at info@runthrough.co.uk
so we can review your booking journey and help resolve this for you.

Thank you for bringing this to our attention, we appreciate the chance to investigate and improve.

Classificada 5 em 5 estrelas

Well organised

Well organised with a quick bag drop. Easy booking and informative information sent pre-race. Lots of aid stations during and post-race

23 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Isabella, so glad to hear you had such a positive experience running with us all the way from booking to post-race! Thank you for taking the time to leave us such a lovely review and we hope to see you again soon.

Classificada 4 em 5 estrelas

Sunderland 10k

The race was well organised and directions were easy to follow

23 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Andy, thank you so much for taking the time to leave us a review. We are so pleased you enjoyed the Sunderland 10k and hope to see you at another event soon :)

Classificada 1 em 5 estrelas

Turned up for race but it wasn't on!

Booked a race through Let's Do this for the Run Through 10k in the QE Olympic Park on 22nd Nov. Email confirmation, but no race information provided prior to race day. I turned up on 22nd to the address given in the email confirmation and ran around the whole park, but there was nothing there.
No phone number so cant find out what's happened. Used the email provided, but had no response. I came all the way from Devon! Someone needs to give me a full refund and compensation. This is appalling. Im running a race every weekend and know 100s of people who run race in my club. I shall be passing on how poor this organisation is.
Booking ref.68cdd04d9f4b729c212dde5a

22 de novembro de 2025
Opinião espontânea
logótipo da RunThrough Events

Resposta da RunThrough Events

Hi Pearl,

We’re really sorry to hear about the confusion and frustration you experienced when arriving for the event. This is absolutely not the experience we want for any runner, and we understand how disappointing this must have been, especially after travelling so far.

We’ve since been in touch with you directly via email and appreciate you giving us the opportunity to address the issue there. Our team is also reviewing our communication processes to ensure this doesn’t happen again.

We really hope we’ll have the chance to welcome you to another event in the future under much better circumstances.

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