Ruuby Limited Opiniões 

229
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nicky was friendly, considerate, professional and did exactly what I asked for and, more. My sister in laws was very stressed about the wedding to my brother and her facial and head and neck massage m... Ver mais

Classificada 1 em 5 estrelas

Service is unreliable. Having booked weeks in advance for a big halloween party, they sent me a therapist that did not have the correct materials or expertise. They ruined my event. I would only book... Ver mais

Classificada 5 em 5 estrelas

Magda is a true artist. She spray tanned myself and my friend for my wedding and it was absolutely perfect. We were both a bit nervous about the results and she talked us through everything, the after... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The ladies that did my nails were excellent. The color is perfect and they look incredible. Super happy. Would recommend in a heartbeat!

Informações sobre a empresa

  1. Salão de beleza
  2. também em
  3. Cabeleireiro ao domicílio
  4. Loja de cosmética

Escrito pela empresa

Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

229 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(229)

85 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

love this app

Absolutely love this app - was originally gifted a voucher and had a fab at home manicure. Have since used it a few times for massages and other treatments - always super lovely, punctual and professional therapists. Hugely recommend

8 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

I have used Ruuby App for different treatments and I have been super happy with all of them. I love getting treatments done in the comfort of my own home so I can plan it in for my lunch break. The beauticians and therapists are highly skilled and I can’t recommend Ruuby more.

7 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Love this app

Love this app! I’ve used the facial, Massage and make up artist therapists.all have been 10/10 service, particularly love the professional make up and blow dry ahead of a wedding,lots of compliments and way better than anything I could do!

1 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Use Ruuby’s for a long time

Use Ruuby’s for a long time, got the black teir account! Came across Ruuby’s via friends of mine that played at Chelsea FC Health Spa & frequently use the Hurlingham Club.
All therapists are great and always on time and very respectful! Communication is great from booking to the therapist reaching out..

1 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer services

Ruuby is head and shoulders above other home beauty services due to its high level of customer service. It never fails to deliver with high quality therapists and treatments. If there is ever a need to get in touch they are available and responsive and happy to help.

5 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommend

Have been using this app for years and am a big fan. Good therapists and high quality services. Love the massages which are perfect for an at-home pick-me-up. Great for appointments out of normal hours too like an early morning blowdry.

26 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Love this service!!

I had an amazing experience with the Ruuby app! So easy to book and my massage was gorgeous! So relaxing and exactly what I needed. Excited to book again!

11 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve absolutely loved using Ruuby

I’ve absolutely loved using Ruuby. Every treatment I’ve had, the therapist has showed up early, never late, and they’ve all been equally skilled/qualified. You don’t have to book in advance and there’s lots of options for those that work late.

28 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Useful Beauty Concierge

Found out about the company via a hotel which didn't have a spa. Best thing ever.

1. The online booking system and app are a little clunky, e.g. you cannot find out the availability of a specific therapist but have to trawl through days and hours to see who is available at each and every single time, which is very inefficient and time-consuming. There is great back-up from concierges you can email/phone, though they are easily confused by emails and so it is better to speak to one on the telephone.

2. Not all the therapists are great but that is not entirely the fault of Ruuby. Generally speaking, the therapists marked "Elite" are good. We have found a superb masseuse who the entire family now use weekly.

3. We learnt that Ruuby therapists are treated better than those working in spas, which is only proper. A happy therapist gives good service.

4. There is less choice in certain therapies, e.g. reflexology

5. You can only contact your therapist through the Ruuby app or the concierge, which is somewhat annoying when it is for a little issue (e.g. to bring a certain product to a session) or a social one (e.g. to alert the therapist to a special offer for an item they use)

6. You do pay a premium for someone to come to your home to provide a service, but for some treatments, this is very useful, particularly for massages/facials when you look a mess after the session!

31 de outubro de 2022
Opinião espontânea

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