The day after I had paid the shipping cost, for an auction lot purchased the previous day, I was informed that the item had been packed and consigned to a courier service. It arrived expertly packed... Ver mais
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Leia as opiniões dos outros
Great auction experience. Bid online in advance in case could not watch live, but managed to view on the day. Good balance - keeps the lots moving, but time to bid without feeling rushed. Invoice a... Ver mais
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I needed to sell 4 motorbikes. From the start, sending photos, accepting the valuation, collecting the bikes and putting them up for auction, to the end when all items were sold I have nothing but pr... Ver mais
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Wonderful experience. I arrived with bags of "things" that I did not know whether they were valuable, real gold or worth selling. Gordon was so helpful, didn't make me feel ignorant and advised me w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A brand new and modern provincial auction house, located in the heart of Royal Wootton Bassett. We specialise in antiques, jewellery, fine art, coins, militaria and much more. Sellers can consign their items for exceptionally low fees, which are some of the lowest in the UK. Buyers Premium is 22% + VAT. On sale days, you can bid in person in our modern air-conditioned auction rooms, or through our website. Our on-site Bistro, Quercus, is open for brunch, lunch and evening meals and great coffee. We offer free car parking to visitors and we have 3 EV charging points. Note: You must register your car with reception to avoid receiving a parking charge.
Informações de contacto
144 High Street, SN4 7AB, Royal Wootton Bassett, Reino Unido
- 01793 840777
- office@rwbauctions.com
- rwbauctions.com
4,8
Excelente
338 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Responsive and quick service
Clear information on website, responsive team to s me updated quite with reasonably priced shipping… which was then executed quickly.
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for your comments and we are pleased you had a great experience from start to finish.
Best wishes
Claire
Good images provided of the item we…Efficient and helpful service.
Good images provided of the item we were interested in. Once we had bought it in the auction, it was well packed by RWB and posted to us promptly for a very reasonable price.
14 de agosto de 2024
Resposta da RWB Auctions
Many thanks for your comments and 5 stars. We are pleased you had an enjoyable experience.
Best wishes
Claire
all was well done
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for your comments and 5 stars!
Best wishes
Gemma
Excellent attitude to Clients
Excellent attitude to Clients, all services were efficiently expedited, postal service exceptionally so
14 de agosto de 2024
Resposta da RWB Auctions
We are pleased you found our services to be efficient and hope to see you again.
Best wishes
Claire
Really great auction house
Really great auction house - everything I won was packed perfectly - very helpful
14 de agosto de 2024
Resposta da RWB Auctions
Many thanks for your review!!
Best wishes
Claire
An item was damaged on collection but…
An item was damaged on collection but RWB were very fair in resolving the issue. Thank you.
14 de agosto de 2024
Resposta da RWB Auctions
We are sorry your item was damaged and glad we were able to resolve the issue quickly.
Thank you for your review.
Best wishes
Claire
This is the first time I have used RWB…
This is the first time I have used RWB Auctions and I was very pleased with all aspects, from bidding, to receiving my items. I found it easy to pay the invoice, the shipping cost was very reasonable and I was informed about when to expect delivery. A very well packaged parcel arrived within a few days and everything was perfect. I would not hesitate to buy from you again. Many thanks!
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for your wonderful review and 5 stars! We are glad you had an enjoyable first time experience with RWB Auctions and we hope to see you again soon!
Best wishes
Claire
Excellent service
Excellent service. Great communications and fast dispatch in a well-packed delivery. Many thanks.
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for your comments and we hope to see you again at our next Auction.
Best wishes
Claire
Excellent transaction .The items …Positive First auction experience with RWB Actioneers
Excellent overall transaction .The items arrived well packed and exactly as described in catalogue so just as expected . I will be happy to use RWB again as excellent coms and service.A1+++
14 de agosto de 2024
Resposta da RWB Auctions
We are pleased you had a great first time experience with RWB Auctions. Thank you for your lovely review and 5 stars!
Best wishes
Claire
Resposta da RWB Auctions
We are glad you had an enjoyable experience with RWB Auctions! Thank you for the review.
Best wishes
Claire
easy payment and shipping services
easy payment and shipping services. Highly recommended.
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for the review. We are pleased you found our services to be efficient.
Best wishes
Claire
Can’t fault you!
Can’t fault you!
From creating an account, leaving a bid to payment and packing, absolutely brilliant - just a shame DHL let you down and 24hrs late delivering
14 de agosto de 2024
Great communication and fast delivery!
I recently won a lot in an RWB auction and was pleasantly surprised by their prompt and clear responses to my email enquiries. They facilitated everything and the (well-packed) lot arrived at my house three days later. This is the most efficient and friendly auction house that I have purchased from!
14 de agosto de 2024
Good quality items
Good quality items. Postage is a good price for the quality of packaging.
14 de agosto de 2024
All went smoothly received items…
All went smoothly received items quickly and well packed, it's what you want.
14 de agosto de 2024
Great packaging
Great packaging
Very honest and reasonable shipping costs.
Very good communication.
14 de agosto de 2024
Very efficient service
14 de agosto de 2024
Very good service so well wrapped very…
Very good service so well wrapped very very reasonable postage
Best on line auction house I’ve used and I use a lot
Matthew Hunt. Lbipp Lmpa BA
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for the review and we are please you were happy with our service.
Best wishes
Claire
Efficient and well packaged.
14 de agosto de 2024
Resposta da RWB Auctions
Thank you for the review. We are pleased you found our services to be efficient and we hope to see you again.
Best wishes
Claire
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