Contacted them twice to confirm a part for my appliance. Once wise their Web enquiry form, once by email. 2 weeks later absolutely no reply from them. If a company can't be bothered replying when... Ver mais
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Leia as opiniões dos outros
PLEASE DO NOT USE THIS COMPANY. I needed a rear left element for Bosch cooktop ($200 paid upfront). However Ali would not listen and sent the wrong one, the right front. I emailed, was ignored, ran... Ver mais
⚠️FRAUD/SCAM ALERT !!! This company charged me twice for a product I purchased online, and NEVER sent me the item. There was no package tracking and the website kept indicating "Tracking not yet... Ver mais
Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de peças para eletrodomésticos
- Fornecedor de geladeiras comerciais
- Loja de peças sobressalentes e componentes electrónicas
Escrito pela empresa
Salin Appliance Spares is a Sydney-based appliance parts distributor, proudly Australian-owned and operating since 2000 under Powas Pty Ltd. We supply spare parts for major household brands including LG, Fisher & Paykel, Electrolux, Westinghouse, Simpson, Bosch, Samsung, Haier, Beko, Panasonic, Daikin, and many more.
Informações de contacto
37 Princes Road W, 2144, Auburn, Austrália
- (02) 9749 2488
- info@salin.com.au
- salinapp.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smeg replacement not as described
I ordered a ' genuine' Smeg waveguide cover for my microwave. Salin supplied a dodgy piece of the material that needed to be cut to shape. The material was physically too small and could not be used. They refused to supply a new one unless I returned the faulty item and paid a 20% service fee.
Do not shop with these guys, they do not supply genuine product.
Bad customer service
Unfortunately i dont have a good review to leave your company. After ordering a water tank for my hisense fridge as directed with item number i found when it arrived it did not come with the dispenser part. There are no photos of the tank on your website that show this part doesnt come with it. Since then and several emails to your customer support i find myself not being able to use water tank and no response to my emails requesting this part for over a week. Purchased on 1/8 and a month later its too late to return. Not all all impressed with your customer service and will not purchase again from you or recommend unfortunately. Should have read reviews before dealing with salin..
Return Policy Sucks if it's not your fault
Everything about this supplier was dodgy from the start. No formal intro when you ring them. Pretty much "hello". I paid for the Original Bosch part and express post then looked at reviews online. I was apprehensive after reading a lot of poor reviews. But the part arrived in 2 days. The part did NOT fit my Bosch machine. The website clearly shows it is for my specific model but it is NOT. I raised a dispute with photo proof via their online webpage. Four days later still nothing from Salin. I rang again. Ali had no knowledge of my dispute and so I had to explain the problem again. He said that I have to post the item back at my expense and there is a 20% handling charge too. This is stated in their "Returns Policy".
Well that just makes a return uneconomical. Won't deal with Salin again.
Very polite and knowledgeable gentlemen…
Very polite and knowledgeable gentlemen and service with good prices and even open on Saturday!Also threw in a ripe tasty fruit as I was there at the right time. 😄
Excellent customer service
Excellent customer service! Absolute pleasure to deal with. Part in stock and well priced
Great service with friendly staff
Great customer service
Great customer service. I rang and the package was there when I got there so I didn’t have to wait. One of the few places that had the part that I needed. Highly recommend.
Easy and efficient
Dropped by on Saturday for a lint filter, waited around 10 minutes and paid less than if I’d ordered with shipping. No complaints!
Good stuff and great product and…
Good stuff and great product and everything good quality parts
Excellent company
Good and suitable

Resposta da Salin Appliance Spares
Very helpful and has pretty much all…
Very helpful and has pretty much all spare parts for your home electronics highly recommended.

Resposta da Salin Appliance Spares
Very friendly, cheap and reliable
Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good at what he does, highly recommended, very cheap and reliable parts .

Resposta da Salin Appliance Spares
It was a great experience and awesome…
It was a great experience and awesome service and diversity with the product as well.

Resposta da Salin Appliance Spares
Salin was really supportive in…
Salin was really supportive in assisting me finding the correct parts to restore my fridges mechanical issue. Overall communication was on point and the staff was very much helpful

Resposta da Salin Appliance Spares
Great service and was able to pick up…
Great service and was able to pick up easy to deal with

Resposta da Salin Appliance Spares
Good service
Always good service and parts ready to pick same day 😄

Resposta da Salin Appliance Spares
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