Salin Appliance Spares Opiniões 

68
TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Contacted them twice to confirm a part for my appliance. Once wise their Web enquiry form, once by email. 2 weeks later absolutely no reply from them. If a company can't be bothered replying when... Ver mais

Classificada 1 em 5 estrelas

PLEASE DO NOT USE THIS COMPANY. I needed a rear left element for Bosch cooktop ($200 paid upfront). However Ali would not listen and sent the wrong one, the right front. I emailed, was ignored, ran... Ver mais

Classificada 1 em 5 estrelas

⚠️FRAUD/SCAM ALERT !!! This company charged me twice for a product I purchased online, and NEVER sent me the item. There was no package tracking and the website kept indicating "Tracking not yet... Ver mais

Classificada 5 em 5 estrelas

Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de peças para eletrodomésticos
  2. Fornecedor de geladeiras comerciais
  3. Loja de peças sobressalentes e componentes electrónicas

Escrito pela empresa

Salin Appliance Spares is a Sydney-based appliance parts distributor, proudly Australian-owned and operating since 2000 under Powas Pty Ltd. We supply spare parts for major household brands including LG, Fisher & Paykel, Electrolux, Westinghouse, Simpson, Bosch, Samsung, Haier, Beko, Panasonic, Daikin, and many more.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,4

Todas as opiniões

(68)

42 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Smeg replacement not as described

I ordered a ' genuine' Smeg waveguide cover for my microwave. Salin supplied a dodgy piece of the material that needed to be cut to shape. The material was physically too small and could not be used. They refused to supply a new one unless I returned the faulty item and paid a 20% service fee.
Do not shop with these guys, they do not supply genuine product.

23 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bad customer service

Unfortunately i dont have a good review to leave your company. After ordering a water tank for my hisense fridge as directed with item number i found when it arrived it did not come with the dispenser part. There are no photos of the tank on your website that show this part doesnt come with it. Since then and several emails to your customer support i find myself not being able to use water tank and no response to my emails requesting this part for over a week. Purchased on 1/8 and a month later its too late to return. Not all all impressed with your customer service and will not purchase again from you or recommend unfortunately. Should have read reviews before dealing with salin..

1 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Return Policy Sucks if it's not your fault

Everything about this supplier was dodgy from the start. No formal intro when you ring them. Pretty much "hello". I paid for the Original Bosch part and express post then looked at reviews online. I was apprehensive after reading a lot of poor reviews. But the part arrived in 2 days. The part did NOT fit my Bosch machine. The website clearly shows it is for my specific model but it is NOT. I raised a dispute with photo proof via their online webpage. Four days later still nothing from Salin. I rang again. Ali had no knowledge of my dispute and so I had to explain the problem again. He said that I have to post the item back at my expense and there is a 20% handling charge too. This is stated in their "Returns Policy".
Well that just makes a return uneconomical. Won't deal with Salin again.

19 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. I rang and the package was there when I got there so I didn’t have to wait. One of the few places that had the part that I needed. Highly recommend.

9 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy and efficient

Dropped by on Saturday for a lint filter, waited around 10 minutes and paid less than if I’d ordered with shipping. No complaints!

2 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very friendly, cheap and reliable

Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good at what he does, highly recommended, very cheap and reliable parts .

10 de julho de 2025
Opinião espontânea
logótipo da Salin Appliance Spares

Resposta da Salin Appliance Spares

Thank You

Classificada 5 em 5 estrelas

Salin was really supportive in…

Salin was really supportive in assisting me finding the correct parts to restore my fridges mechanical issue. Overall communication was on point and the staff was very much helpful

9 de julho de 2025
Opinião espontânea
logótipo da Salin Appliance Spares

Resposta da Salin Appliance Spares

Thank you.

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