Contacted them twice to confirm a part for my appliance. Once wise their Web enquiry form, once by email. 2 weeks later absolutely no reply from them. If a company can't be bothered replying when... Ver mais
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Leia as opiniões dos outros
PLEASE DO NOT USE THIS COMPANY. I needed a rear left element for Bosch cooktop ($200 paid upfront). However Ali would not listen and sent the wrong one, the right front. I emailed, was ignored, ran... Ver mais
⚠️FRAUD/SCAM ALERT !!! This company charged me twice for a product I purchased online, and NEVER sent me the item. There was no package tracking and the website kept indicating "Tracking not yet... Ver mais
Very friendly, always helpful, well stocked with parts for all make and models of appliances... I am an appliances technician, I have been using Ali's parts services for many years, he's really good... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de peças para eletrodomésticos
- Fornecedor de geladeiras comerciais
- Loja de peças sobressalentes e componentes electrónicas
Escrito pela empresa
Salin Appliance Spares is a Sydney-based appliance parts distributor, proudly Australian-owned and operating since 2000 under Powas Pty Ltd. We supply spare parts for major household brands including LG, Fisher & Paykel, Electrolux, Westinghouse, Simpson, Bosch, Samsung, Haier, Beko, Panasonic, Daikin, and many more.
Informações de contacto
37 Princes Road W, 2144, Auburn, Austrália
- (02) 9749 2488
- info@salin.com.au
- salinapp.com.au
2,4
Mau
68 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service and wide range…
Great customer service and wide range of items
9 de julho de 2025
Opinião espontânea
Resposta da Salin Appliance Spares
Thank you.
Very helpful and nice people to deal…
Very helpful and nice people to deal with. Ali was very knowledgeable and I had my part within a few days as promised.
9 de julho de 2025
Opinião espontânea
Resposta da Salin Appliance Spares
Thank you.
Resposta da Salin Appliance Spares
Thank you.
Huge range Owner is old school…
Huge range Owner is old school knowledable very helpful.
8 de julho de 2025
Opinião espontânea
Resposta da Salin Appliance Spares
Thank you.
rude, stock levels are false
rude when i asked for an update and shouted at me. he was talking to 3 other customers in store while i was on the phone, and being very rude to them also. Did not ship on time, and lied about stock levels which resulted in a several day delay while they tried to source it elsewhere.
2 de janeiro de 2025
Opinião espontânea
If I could give minus scores I would.
If I could give minus scores I would.
The unprofessionalism of this company is mind blowing.
Looked on their website from my parts, found them and ordered the exact ones.
Bearings & seal were too small (wrong ones sent).
Told to send them back and they would send the correct ones.......(at my cost). Had a note in the box explaining the situation only to get an email from them asking to "Please explain the return".
Called them and after about 5 phone calls later they said "Oh the bearing you're after is more expensive" (even though their own website shows the machine model No and the needed parts
$57 more sent to them (including postage....again), after 2 weeks still nothing, called again and between them while I was on the phone they realized it hadn't been sent. A real comedy of errors which seems to be the norm at this company.
This has now been over 2 months and finally got the parts.
I will NEVER use them again and will be going to every review site to post to make sure no one else falls for these fools.
10 de dezembro de 2024
Opinião espontânea
Theft
Theft! taken payment for incorrect goods (caused by them), goods returned, not returning payment
6 de setembro de 2024
Opinião espontânea
Delayed then cancelled order
Took an order and payment for an emergency washing machine part and express shipping on 9 November with a delivery estimate of 3-5 days , when contacted by phone on 13 Nov initially said would call/email back but nothing, called again later on 13th and was promised immediate dispatch. On 14th part was still showing as “pick” and when followed up by email that evening they reset was cancelled and refunded without explanation.
14 de novembro de 2023
Opinião espontânea
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