Having bought many Salt Lab products for my daughter’s and grandchildren. At 65 yr old I wanted a magnesium enriched showering routine. The new set was a gift to myself, and was received in a timely... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I really love all the Salt lab products, especially the products for children. They are truly fantastic. My daughter baths my granddaughter with the magnesium bubble bath, then she sprays the magnesiu... Ver mais
A empresa respondeu
I have been using magnesium oil spray on my feet going to bed and has helped me so much with restless legs. love the magnesium muscle repair cream which I use after a shower for nerve pain on my ar... Ver mais
A empresa respondeu
Tried others which were awful. Had almost given up on the vitures of magnesium applied topically when a friend recommended Salt Lab. SO pleased l tried it because its great. Been using it for years no... Ver mais
Informações sobre a empresa
Escrito pela empresa
Live a life in balance. Our 100% natural magnesium supplement is formulated with the highest quality ingredients to help you sleep better, recover faster and be your best self. Getting enough magnesium can be transformative in helping to improve your health and achieve sustainable vitality. We invite you to embrace our simple, yet powerful magnesium rituals to experience daily benefits for body and mind.
Informações de contacto
1 Lennon St , 3003, West Melbourne , Austrália
- hello@saltlaboratory.com
- saltlaboratory.com
4,3
Excelente
494 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Customer Service
When my initial order from Salt Lab arrived, it had been opened and the Magnesium Spray and refill was missing. Also two of the three roll on Magnesium travel bottles were smashed. I wasn't very happy with the packing as there didn't seem to be much protection for the glass bottles.
I emailed Salt Lab immediately and sent pictures and have to say that the customer service I received to help was excellent.
I received my replacement Magnesium Spray and refill (in much better packaging) really quickly and was refunded for the roll on bottles within a few days.
I use the Magnesium Spray on my feet at night and really think it helps me with a better night's sleep.
Thoroughly recommend and I am really appreciative of the excellent customer service I received.
5 de março de 2025
Opinião espontânea
I bought this about 3 weeks ago but was…
I bought this about 3 weeks ago but was skeptical. I’ve tried numerous magnesium sprays and they didn’t do what they said they would do. After starting Salt Lab product I started to see an improvement in my sleep. It’s a very deepful, restful sleep which I have t had in YEARS. This week I started feeling energized, my brain fog is gone and now using it on my 88 yr old mom. I just ordered the cream for her because she has chronic arthritis and pain hoping she gets relief. I just ordered another sprays because I do t want to run out!
8 de março de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Ortiz,
Thank you for sharing your experience! We're so glad to hear you're finally getting deep, restful sleep and feeling more energized. That’s amazing! We hope your mom finds relief with the cream as well. Appreciate your support and trust in Salt Lab! 💙✨
If it’s mind over matter, who cares!!
I bought the kids spray for my granddaughter who has bad growing pains & she had signs of relief.
So after a week of not sleeping myself I ordered my own & couldn’t believe the difference straight away. Did not wake once during the night (verified by Apple Watch).
5 de março de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Ann-Marie,
That’s amazing to hear! So glad your granddaughter found relief, and even better that it’s helped you sleep through the night too. Thank you for sharing your experience! 😊
Really helps with my 11yr old
Really helps with my 11yr old, getting to sleep and staying asleep. 2 sprays on each foot of the standard spray.
25 de fevereiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Monique,
That’s wonderful to hear! So glad it’s helping your 11-year-old sleep better. Consistency is key—thank you for sharing! 😊💙
magnesium spray
This product has already changed my sleep soooo much and I’ve only been using it for less than a week. A few sprays on my feet before bed and I can fall asleep so fast and stay asleep waking up feeling so much more refreshed than normal. As someone who has had terrible sleeping problems including insomnia and restless legs for over two years now, I can say that this product definitely works!
23 de fevereiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Chloe,
That’s amazing to hear! We’re so glad it’s making such a difference in your sleep already. Thank you for sharing your experience! 💙
This product is simply AMAZING!
This product is simply AMAZING!! Does everything it says it does, and more. Great too for when I have neck and shoulder pain. Will definitely order again!
10 de janeiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Karina,
Thank you for sharing! We're so glad to hear you're loving it and that it's helping with your neck and shoulder pain. We truly appreciate your support and are grateful to have you as part of our community! 💙
Great products that really work super…
Great products that really work super quick delivery Thankyou!
14 de fevereiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Sarah,
Thank you for your kind words! We're so happy to hear you're loving the products and had a great experience with the delivery. We truly appreciate your support. Let us know if you need anything else!
Game Changer
This incredible product has been a game changer in improving the quality of my sleep throughout an incredibly stressful time. So grateful for this support.
7 de fevereiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Amy,
Thank you for sharing your experience! We're so glad our product has helped improve your sleep during such a stressful time. Wishing you continued rest! 💛
Restful sleep is just a spray away
I initially bought a Magnesium Oil Spray Starter Bundle on my friend's recommendation, and I've just purchased a refill. As a 60yo dealing with menopause-related sleep disturbances, I was desperate for a non-pharmaceutical solution to my sleep woes. Nightly use of the spray on my feet (and more recently, abdomen) has been a game-changer. I don't sleep soundly every night, but the bad nights are far less frequent, and I now wake most mornings feeling well-rested and ready to face the day. The travel-sized bottle included in the starter pack is very convenient, and I appreciate the opportunity to buy refills in recyclable packaging. Online purchasing is easy, and delivery is prompt. Do yourself a favour …
5 de fevereiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Danielle,
Thank you for sharing your experience! We're so happy to hear that the magnesium spray has been a game-changer for your sleep and overall well-being. It’s wonderful that you’ve found a natural solution that works for you. We appreciate your support and love that you're making use of the refill option. Wishing you many more restful nights ahead! 💛
Love the magnesium spray
Love the magnesium spray, I use it every day, just reading other reviews and I didn’t realize there s a cream do I might give that a try too
29 de janeiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi there,
That’s awesome to hear you’re loving the Magnesium Spray! The cream could definitely be a great addition if you’re looking for something a bit smoother and more targeted for certain areas. It’s perfect for massaging into sore muscles or spots like your knees or back. Let us know how it goes if you decide to try it! 😊
I absolutely adore this company and…
I absolutely adore this company and their products. I have been in so much pain with plantar fasciitis and heel spurs. I originally started with magnesium spray (still love it) but the new magnesium cream is a game changer. It goes on beautifully and feels great. It helps reduce my pain which allows me to sleep so much better.
24 de janeiro de 2025
Opinião espontânea
Resposta da Salt Lab
Hi Kylie,
Thank you so much for sharing your experience! We’re so happy to hear that the Magnesium Cream has been a game changer for you. It’s amazing how it helps with pain relief and sleep. We truly appreciate your support, and it’s wonderful to know that our products are making a difference in your life. If you ever need anything or have more feedback, we’re here for you! 😊
No shipment ever came…
I never receivrd the product aand it ws ordered in mid November. I have contacted you several ties and have been promisd a reshipment...nothing yet!!!!
10 de novembro de 2024
Opinião espontânea
Resposta da Salt Lab
Hi Mary,
We're truly sorry to hear about the experience you've had, and we completely understand your frustration. We know this has been a long wait, and it’s not the experience we want for our customers. We recommend reaching out directly to our customer service team at hello@saltlaboratory.com to escalate the matter and get a prompt resolution. They’ll be able to assist with tracking the issue and ensure your order is either reshipped or refunded.
Thank you for your patience, and we hope to get this resolved for you as quickly as possible!
New deodorant.
I’ve been using the magnesium spray for sometime now which has been helping with my cramps and better sleep. So I gave the deodorant a try with mixed results. The product was effective but due to it being very soft it didn’t last very long and at the price I thought that it’s beyond my budget to continue to purchase.
20 de dezembro de 2024
Opinião espontânea
I recently tried the magnesium oil…
I recently tried the magnesium oil which was recommended by my daughter.
I cannot recommend this enough, I get a better nights sleep than I’ve had in years.
I am in the UK and have ordered and received the product successfully.
29 de dezembro de 2024
Opinião espontânea
Wow !
I have been using Magnesium Spray for some six months already and I love it ! It always arrives on time and it has helped with my sleep and bloating ! I highly recommend it !
15 de dezembro de 2024
Opinião espontânea
Resposta da Salt Lab
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve been loving our Magnesium Spray and that it’s been making a positive difference with your sleep and bloating. Knowing that it’s helping you live a more balanced life means the world to us.
We also appreciate your kind words about our service—it’s always our goal to make sure your experience is smooth and seamless. Thank you for recommending us!
If there’s anything else we can do for you, don’t hesitate to reach out.
Emily,
Salt Lab x
Salt Lab Magnesium Oil Spray
Absolutely love my Magnesium Oil Spray. I get a great nights sleep and love the feel on my feet. I recommend for anyone to experience the same. Thankyou Salt Lab.
13 de dezembro de 2024
Opinião espontânea
Resposta da Salt Lab
Thank you for your amazing feedback! We’re so happy to hear that our Magnesium Oil Spray is helping you enjoy a great night’s sleep—it’s wonderful to know it’s become such a positive part of your routine.
We’re especially thrilled that you love how it feels on your feet—what a relaxing way to wind down! Thank you for recommending us to others—it means so much.
If there’s ever anything we can assist you with, we’re here to help.
Best (sleepy) wishes,
Emily from Salt Lab
I had 2 order ,
I had 2 order ,
Still I’m waiting for my items ,
I made my order 22 days ago ago .
22 de dezembro de 2024
Opinião espontânea
Magnesium spray works great
I have used the magnesium spray and the roll-on they work really well and I can really notice the better sleep quality.
The bath salts are great too. I've purchased for Christmas gifts too. Thank you.
16 de dezembro de 2024
Opinião espontânea
Resposta da Salt Lab
Hi Anita,
Thank you so much for your lovely feedback! We’re thrilled to hear that both the Magnesium Spray and Roll-On have been working so well for you, especially in improving your sleep quality—it’s amazing to know they’re making such a difference.
We’re also delighted that you’re enjoying the bath salts and even gifting them for Christmas—what a thoughtful idea! Thank you for choosing Salt Lab to share with your loved ones.
If there’s ever anything else we can do for you, don’t hesitate to let us know.
Wishing you wellness always,
Emily from Salt Lab x
Roll on oil
Very happy with roll on oil. Have just received package (5/1/25) after considerable delay, but thank you for very quickly responding and sorting problem.
High quality and perfect size for taking in my handbag. Will be taking it with me everywhere!!
Very good experience to deal with your company!!
20 de dezembro de 2024
Opinião espontânea
Resposta da Salt Lab
Hi Sue,
We’re so sorry to hear about the delay with your order. This is certainly not the experience we want for our valued customers, and we completely understand your frustration.
To make things right, we’ve arranged for a replacement to be sent out to you today. Additionally, we’ve raised an investigation with Australia Post to understand what went wrong with your original shipment. As a gesture of apology, we’ve included a complimentary pack of our bath salts—we hope you’ll enjoy them once your package arrives.
Thank you for your patience, and please let us know if there’s anything more we can do to assist you.
Kind regards,
Emily from Salt Lab x
Better than expected!
I am definitely liking the product more than I ever thought I would. It is helping in more ways than one. The service has been efficient and price worth it. I am super glad it’s available to us and highly recommend giving it a go.
Cheers
16 de dezembro de 2024
Opinião espontânea
Resposta da Salt Lab
Hi Kylie,
Thank you so much for your fantastic feedback! We’re over the moon to hear that our product has exceeded your expectations and is helping you in so many ways—that’s exactly what we strive for.
It’s wonderful to know you’ve found our service efficient and the product worth the price. Your recommendation means the world to us, and we’re so glad you’re enjoying the benefits.
If there’s ever anything we can do for you, don’t hesitate to reach out.
Wishing you wellness always,
Emily from Salt Lab
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.