Easy ordering, fast shipping, and the product is above-what-I-expected! My first time shopping with SaphiRose, but it won't be the last!
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Leia as opiniões dos outros
Ordering was easy, the poncho came quickly, and seemed to be good quality-it just wasn't what I wanted. I followed Saphirose’s return policy and sent an email to the address given on their website.... Ver mais
A empresa respondeu
Absolutely perfect fit for my son to use when he is a passenger on my cargo bike. The ample and long poncho drapes over the rear cargo cage (called “monkey bars” on my Yuba Boda Boda), thereby protect... Ver mais
I'm just a real person lookin' for a raincoat. This one didn't break the bank, came in cute colors, and had decent reviews. I'm skeptical of decent reviews these days because I worry that they are fak... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SaphiRose is a brand that manufactures and distributes rain gear, raincoats, rain jackets, rain ponchos. SaphiRose explores outdoor fashion with both pragmatical and stylish design philosophy. Windproof and waterproof are the indispensable parts of our products as rain and wind are the basic elements of nature. We make simple and chic ponchos, coats, jackets. Enjoy the kisses of nature!
Informações de contacto
14726 RAMONA AVE NUM E9, 91710, CHINO, Estados Unidos da América
- (541)-300-9496
- info@saphirose.com
- saphirose.com
4,3
Excelente
185 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering and fast delivery.
2 de dezembro de 2023
Ask me after I receive my product
16 de novembro de 2023
Easy to deal with
There was no problem changing the size after I placed the order. Nice!
14 de novembro de 2023
Chic rain jacket
After the zipper fell off of my first rain jacket, I emailed SapphiRose with photos and they gave me a significant discount on another rain jacket. I ordered the same one because I like the style so much. Very chic. Hopefully the zipper on this one holds up!
9 de novembro de 2023
I had a problem about a return and…
I had a problem about a return and Maria helped me with no problems.
11 de novembro de 2023
Looks good. Since unused cannot give over 4
Good value
Good packaging
Attractive
Seems well made
1 de novembro de 2023
Resposta da SaphiRose
Dear Tacoma Shopper,
Thank you for your positive feedback! We're glad you appreciate the quality of our product. If you have any suggestions on how we can improve further, feel free to let us know. We appreciate your support!
Prompt delivery
7 de novembro de 2023
Shipping time was great.
28 de outubro de 2023
Utilitarian men's rain suit
The rain suit was well photographed with plenty of detailed description. It arrived before expected.
2 de outubro de 2023
The rain poncho is just as described
The rain poncho is just as described, well built and shipped quickly.
5 de outubro de 2023
You shipped wrong items four different…
You shipped wrong items four different times…ordered yellow/red ponchos…received blue/green/yellow, C oneill
17 de julho de 2023
Resposta da SaphiRose
Dear Clayt,
We deeply regret the repeated errors in your recent orders, and we sincerely apologize for the inconvenience you've experienced.
Rest assured, we take this matter seriously. We conducted an immediate investigation to identify the root cause of these mistakes and have already made the necessary corrections to prevent such issues in the future.
We have also reached out to you via email to provide a solution to the problem. Kindly check your email, including your spam folder, to review our proposed resolution. Your satisfaction is our top priority, and we are committed to making this right for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the matter.
Accurate description of item
Accurate description of item, prompt secure delivery to my address.
29 de setembro de 2023
Great experience
Item came faster than expected. Prices much less than elsewhere for same product. Love it. Got some great teacher gifts
27 de setembro de 2023
Ease of ordering
The ease of ordering made my experience great. I knew what product I wanted and there was no issues or hardshell to upgrade or other such marketing ploys. A topnotch product at a good price.
25 de setembro de 2023
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