Stor-All Self Storage Opiniões 98

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have stored my belongings at the Montgomery Rd facility for three years. It is safe, clean, and easily accessible. The new manager, Josh, is great to work with. Quite a change from previous managem... Ver mais

Classificada 5 em 5 estrelas

Moving is always stressful but the people at Storall on Snouffer were so helpful, (especially the manager, Donovan), that it helped make the move less tiresome. The free use of the truck was an add... Ver mais

Classificada 5 em 5 estrelas

I had a bad experience at a storage facility down the street from the Reynoldsburg facility. I went in and the manager Abbi was very helpful in helping me get the right size I needed. She also reassur... Ver mais

Classificada 4 em 5 estrelas

Convenient location situated right on the bus line. I wish they offered covered storage for oversize vehicles such as motorhomes. I would willingly pay double what I am paying now if they offered th... Ver mais

Informações sobre a empresa

  1. Armazém
  2. Loja de móveis

Informação fornecida por diversas fontes externas

It’s simple; we strive to provide the best self storage facilities possible. We serve Lexington KY, Louisville KY, Cincinnati OH and Columbus OH. At our storage facilities, quality and security are our priority. We maintain state-of-the-art security features to better protect your property while on ours. We offer several different size units, indoor or outdoor units, and climate controlled units, convenient for anything and everything you are looking to store. Great customer service and a knowledgeable staff are a must in our business, and we are here to assist you with any problems or questions that you may have. We know what a hassle and how inconvenient it can be to move anywhere, even if it’s just down the street or across town. This is why we try to make moving as easy on you as possible!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

easy

We just needed s storage space to put all of our extra stuff that was crowding our house. It is cheap and easy to access. I haven't had any issues and the people working there are very nice and accommodating.

2 de maio de 2015
Opinião espontânea
Classificada 2 em 5 estrelas

overpriced

For no obvious change in service or quality of facility, the cost continuously rises.

2 de maio de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Price

they told me that my unit was $75.00 a month but I got bill for $77.00.
Also I did transfer to a smaller unit. They say I was getting a credit of $28.00 but my first bill with the new unit was $69.00 I don't see that credit.
Thank you

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great Storage facility

I think the employees are very courteous and helpful. They cater to your needs as far as trying to give you the best storage space for the money. Great location and reasonable prices.

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome choice for your storage needs!

The staff at the Lyndon Stor-All is very nice. I appreciated that I was able to use their truck to haul my things to storage. Who does that in these times?? Their rates are competitive and the units are very clean. I used an Internet promo and was able to get my first month free. I highly recommend them for your storage needs.

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

awesome

I have not had one bad experience with the Dixie highway store. leslie is more than nice and is very courteous. She always gives me a call on the day of my billing if i have not paid, friendly reminders are appreciated.

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

hassle free

Had it for over 3 years, not one issue except the constant price raising

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Mr Kelley ROCKS!!

Mr Mike Kelley is the nicest person I have had the pleasure to do business with, Our stuff has been well taken care of under his management. He is friendly, accurate, and courteous. I look forward to talking to him every month.

2 de maio de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

great experience

I love how business is handled here. Great friendley service at least I think so. I have no complaints at all, it was a good fit to me for to run my recording studio.

1 de maio de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Stor All experience

Overall I have no immediate issues. I do not like the fact that before I have been here for one year my rates were increased??? Just because some other company did it so that was norm? RIDICULOUS!!!! Charge a fair price for rental, hold the price for a year then adjust. Adjusting my rent ,"just because you can", is awful business practice.

29 de abril de 2015
Opinião espontânea
logótipo da Stor-All Self Storage

Resposta da Stor-All Self Storage

We are sorry for any confusion and inconvenience that this has caused you. We are currently looking into this matter. While our manager was correct in stating that competitor rates are a factor in setting move-in rates for new tenants, the main factor in increasing current tenant rates is increasing operating costs. Upon reviewing your account, we did notice your current rates (including the rate increases) are 25% below our move-in rates. Our regional manager will be in touch with you soon to clarify any additional questions that you may have.

Classificada 5 em 5 estrelas

Great Customer Service

This place is so nice. They work with you. They are very accommodating with payments and additional spaces. I would highly recommend to anyone.

29 de abril de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Pisgah

Safe secure but got a little expensive so I cleared it out

29 de abril de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Updated: When you give a price, you should honor it!

The people at Cane Run are friendly but they will promise you one thing and do another. Beware of what they promise you. I am not a happy camper! 😩


StorAll made it right. I am now doing my happy dance! 🎶 💃🏽🎶

17 de abril de 2015
Opinião espontânea
logótipo da Stor-All Self Storage

Resposta da Stor-All Self Storage

Thank you for taking time to post a review for our facility. We appreciate your business and apologize for any confusion. Stor All's policy is that a rate cannot be guaranteed unless a $10.00 reservation fee is paid to reserve your unit at the price it is quoted. The reservation fee is directly applied to the unit at time of rental. Rental rates are subject to change at any of our locations at any time, which is why our managers always suggest placing a reservation on a unit to lock in the rate and/or special which is quoted. Thank you for renting with us. I hope we can continue to provide all your storage needs!

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