Self Storage 1 Opiniões 761

Very kind and attentive staff. Straightforward pricing and clear information. Clean facility. Good energy.

Easy to set up and got shown the way to the unit

Shounice, Bianca, and Ciera is great to work with . I’ve been storing here for many years . The ladies are clean , friendly , and helpful.

I downsized my space and the girls that work there are sooo helpful and nice!!! Best place for storage!

I have had a unit for many years at this building and the staff is excellent! They are very professional and helpful.

Easy and very clean storage space ! I would definitely recommend! The ladies are very nice and helpful.

Bianca and the Team are amazing! Helpful, Professional and incredibly knowledgeable. Solution oriented and super pleasant to work with. Highly recommend for any storage needs!

Not super happy with an 75% increase in unit cost. Nothing changed

I rented there only out of necessity, I’ll leave it at that.

I have been with this storage on Sheffield in Chicago for a long time (I mean it's storage) I have definitely seen a decline in accessibility since the pandemic and a very saddening turn on customer service here at this location at least.

I always experience good, quick, friendly customer service.

Very friendly staff helped me with all of my concerns and questions that I had I would highly recommend this self storage to anyone that want great service

Edit:
I was contacted by the staff about my problem this morning. When writing this review I was emotionally charged and did not have all the facts. A pipe busted resulting in the water damage and a reasonable solution to my problem has been reached.

Just came back from my unit and the basement has about 2 inches of water. I'm sure its been there for more than a day. Apparently the staff that works there doesn't care about clean up. ALOT of stuff ruined. Only been there 2 months

Your prices has increased substantially and often the last few years.

I'd use the storage place for the last few years I live in a different state and I feel very secure and leave my items there The camera and the security of getting into the property I take very seriously as an issue why I use this place keep up the Good work it's appreciated

I have used several storage units in the city. Your property is my favorite. Easy in and out, you have parking which is HUGE! Nice office staff and very helpful.