A huge shout out to Emily that made all the process very easy 🙏 I cannot thank the team at Satchell Moran Solicitors enough for their professionalism and hard work on my case. From day one, they w... Ver mais
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Leia as opiniões dos outros
I have 2 cases with law firm Satchell Moran currently. I find the staff extremely helpful, very efficient and fast. Jessica Sanders and Milly were both very helpful too. I would highly recommend law... Ver mais
I enquired through an Instagram ad. People around me were dubious, but i assured them everything was above board. I was proven right! This is the most corrupt, disingenuous, shady law firm i’ve ever d... Ver mais
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Had a case in unlawful arrest and false imprisonment. I'm a military veteran and I've always been a little sceptical about no win no fee solicitors but can honestly say my mind is changed. Chloe a... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Our mission is to provide high quality legal advice and representation throughout England and Wales by maintaining the excellent standard of service that our clients, both new and existing deserve.
Informações de contacto
658 Prescot Road, Old Swan, L135XE, Liverpool, Reino Unido
- 01512688282
- info@satchellmoransolicitors.com
- satchellmoransolicitors.com
4,5
Excelente
705 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Luke Prendergast from Satchell Moran…
Luke Prendergast from Satchell Moran Solicitors, absolutely professional, I was thoroughly informed of the process throughout, he was available at the end of the phone if I needed a quick answer, as a whole, the customer service from all involved at this company are outstanding, thank you Luke
17 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your wonderful review. We're thrilled to hear that Luke kept you fully informed throughout your case and was always available when you needed assistance. Providing clear communication and excellent client care is something we pride ourselves on, and it's great to know this was reflected in your experience. We'll make sure your kind comments are shared with Luke and the team. We wish you all the very best for the future.
Very disappointed with their service
Very disappointed with their service. My case was relating to clinical neglience. After 6 months they closed my case. They didn't get medical expert input and the solicitor was newly qualified. I would advise you to seek assistance from a larger firm as I feel 6 months were just wasted. Also, when I complained a legal secretary responded on behalf of a senior member of staff, which I think is very poor service.
12 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
We're sorry to hear that you were disappointed with your experience.
We are very proud to have a highly skilled Clinical Negligence Department, and every enquiry is carefully assessed on its individual merits. Unfortunately, after a thorough review of the available information, we concluded that we were unable to continue acting in your matter. This decision was not made lightly and followed careful consideration by our team.
We appreciate that this outcome was disappointing. However, we do not believe that a one-star review fairly reflects the professionalism of our team or the care and time invested in assessing your case. We remain committed to providing honest, transparent advice, even when that means we are unable to proceed with a claim.
We would also like to clarify your comments regarding your complaint. Your complaint was considered and responded to by one of our Directors. Whilst the correspondence was typed and sent by the Director's legal secretary, this is standard practice within law firms and does not detract from the fact that the response itself came from the Director. As such, we are unable to understand why this would be a cause for criticism.
We wish you all the best moving forward.
Had a good experience with this company…
Had a good experience with this company especially Olivia. Always gave me updates with how things were progressing and then sending relative letters on my behalf. Would definitely recommend.
13 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your wonderful review, Karen. We're delighted to hear that you had a positive experience with us, and we'll be sure to pass your kind comments on to Olivia. Keeping our clients informed throughout the process is something we take great pride in, so it's great to know you felt well supported. Thank you for your recommendation, and we wish you all the best for the future.
After an incident involving my son and…
After an incident involving my son and the police and wrongly being arrested we googled right away the best solicitors to take on our case, satchels moran came up as being one of the best. We contacted them and a guy called luke was happy to take on our case. We'd never dealt with solicitors or police before and was shocked and upset and didn't know the ins and outs about anything ..satchels moran dealt with everything and made things very easy for us. Luke did a great job and we were happy with the outcome..I would strongly recommend, and a great big thanks to them, (luke)...5 star satisfaction
10 de julho de 2025
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for taking the time to share your experience, Tracy. We understand how stressful and overwhelming situations like this can be, especially when it's your first experience dealing with the legal system. We're pleased that Luke was able to guide you through the process, provide reassurance, and achieve a positive outcome for your family. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Luke. Thank you again for placing your trust in Satchell Moran Solicitors.
Everything was good Jenny was very help…
Everything was good Jenny was very help and things are pressing ahead.
thank you so much
1 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your kind review, Chris. We're pleased to hear that Jenny was so helpful and that your matter is progressing well. We'll be sure to share your feedback with her. Thank you for choosing Satchell Moran Solicitors, and we look forward to continuing to support you.
Resposta da Satchell Moran Solicitors
Thank you for your 5-star review, Delroy. We're delighted to hear that you found our service professional and that you had a positive experience with our team. We appreciate your feedback and thank you for choosing Satchell Moran Solicitors.
Customer service are 2nd to none they…
Customer service are 2nd to none they actually listen to what you have to say and they aren't scared to take on the police who have become a law unto themselves... Yeah I can't fault this company, unfortunately we need many more like them purely because the police think they can act and do what they want in today's Britain...
7 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for taking the time to leave us a review, Tony. We're pleased to hear that you felt listened to and well supported throughout your experience with us. We are committed to providing every client with dedicated representation and clear advice, and it's rewarding to know that this made a positive difference for you. Thank you for your recommendation and for placing your trust in Satchell Moran Solicitors.
Very helpful easy to understand good…
Very helpful easy to understand good communication perfect customer service 10/10
8 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your fantastic review. We're delighted to hear that you found our team helpful, our communication clear, and our customer service excellent. Providing straightforward advice and keeping our clients informed every step of the way is at the heart of what we do. We really appreciate your kind words and your 10/10 recommendation.
Jenny was very helpful and professinal…
Jenny was very helpful and professinal all questions i asked were answered
6 de julho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Hi Raymond, thank you for your kind review! We're delighted to hear that Jenny was helpful, professional, and able to answer all of your questions. We'll be sure to pass your lovely feedback on to her. We appreciate your support and hope to assist you again in the future.
Very well spoken
Very well spoken, and considerate with what I had to put forward
30 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Hi Ridley, thank you for your wonderful feedback! We're pleased to hear you found our team well spoken, considerate, and attentive to your needs. We really appreciate you taking the time to share your experience and look forward to helping you again.
Very good service 👍
26 de junho de 2026
Resposta da Satchell Moran Solicitors
Thank you for your great review! We're so pleased to hear you received very good service. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Great service and communication
Great service and communication. Jenny was really helpful and informative and kept regular contact whilst liaising with colleagues about our case. She sent all relevant information and explained the process thoroughly.
24 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your kind review, Steph. We're delighted Jenny kept you informed throughout the process and provided the support you needed. We really appreciate your feedback.
Really good solicitors Emily dealt with…
Really good solicitors Emily dealt with my claim towards the police smoothly thank you
23 de junho de 2026
Resposta da Satchell Moran Solicitors
Thank you for your review. We're so pleased Emily was able to handle your claim smoothly. We appreciate your trust and wish you all the best.
Jenny is the best
Jenny is the best. She is very helpful polite and awesome deserves a raise ;-)
23 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you so much for your lovely feedback! We'll be sure to pass your kind words on to Jenny – she'll be delighted to hear them.
Jenny the superstar!
The company popped up on facebook and after putting my details in i was called by Jenny within half an hour who took the details and promptly put my claim through to one of their solicitors, i was told it could be a couple of hours before its accepted but was called back not even half an hour later saying someone has taken the case on, wrongful arrests need to be delt with and this is one of the only companies who will deal with them, if youve ever been unlawfully arrested then give them a shout and they will help you as best they can!
22 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you, Jack, for your fantastic review. We're so pleased Jenny was able to assist you quickly and efficiently. We really appreciate your recommendation.
Your receptionist was very patient and empathetic. Her name is Charlie.
Your receptionist was very patient, very empathetic and I felt comfortable talking to her. By the way, her name is Charlie. The response from your firm and team was swift without delays..It not only did it show how strong the merits of the case was, but also the compassion and the moral duty and ethics of your team gave me and my family the confidence to ask for your representation in the matters raised
19 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your kind words, Emmanuel. We're delighted Charlie made you feel comfortable and supported from the very beginning. Your feedback means a great deal to our team.
Satchell Moran Solicitors
My solicitor was Ellie she kept me in the loop with the process at every stage of my case and honestly so shocked and how quickly they closed my case with a win I was expecting it o be a year or so but she managed to do it with in 6 so I’m happy
22 de junho de 2026
Resposta da Satchell Moran Solicitors
Thank you for your review, Morgan. We're so pleased Ellie kept you updated throughout your case and achieved such a positive outcome for you. Wishing you all the best.
I am very happy with the service…
I am very happy with the service provided by Satchell Moran Solicitors. Their team was professional, responsive, and efficient throughout the process. Communication was excellent, and any questions or concerns I had were answered quickly.
Their prompt responses and effective handling of my matter gave me confidence and peace of mind. I would highly recommend Satchell Moran Solicitors to anyone looking for reliable and trustworthy legal support.
Thank you for your excellent service!
16 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your wonderful review, Augustina. We're delighted you were happy with our service and communication. Your recommendation is greatly appreciated.
Amazing
Amazing helped me
When landlord had neglected us for over 23 years Satchell went above and beyond
Never delt with compensation claims before but Satchell made it extremely easy
Highly recommend
17 de junho de 2026
Resposta da Satchell Moran Solicitors
Thank you, Elise. We're so pleased we could help with your housing matter and make the process straightforward for you. Thank you for your recommendation.
quick to reply very clear guidance…
quick to reply very clear guidance making it an easy procedure
friendly staff who call when they say they will.
17 de junho de 2026
Opinião espontânea
Resposta da Satchell Moran Solicitors
Thank you for your kind feedback, John. We're pleased you found the process clear and our team reliable throughout. We appreciate your review.
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