XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.
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Leia as opiniões dos outros
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Ver mais
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Ver mais
A empresa respondeu
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Ver mais
A empresa respondeu
Informações sobre a empresa
About Us
Escrito pela empresa
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Informações de contacto
401 Cottontail Ln, 08873, Somerset, Estados Unidos da América
- scentbird.com
3,8
Bom
23 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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I feel like the pricees were not stated…
I feel like the pricees were not stated clearly and there was a lot of misunderstanding over stuff and when you went to cancel it or change something it was very difficult and it got very expensive
9 de abril de 2026
Resposta da Scentbird
We’re sorry to hear your experience felt confusing and frustrating. 💖 We understand how important clear pricing and easy account management are. Please email us at support@scentbird.com so we can review the charges, explain any costs, and help with any subscription changes you need. ✨
I like the choices I get
I like the choices I get. I like to discover new scents monthly without having to spend a ton of money for something I might not like after the purchase.
9 de abril de 2026
The smell is so gorgeous and it lasts a very long time
Product , delivery service everything was awesome
16 de abril de 2026
No refunds and the subscription is way…
No refunds and the subscription is way too high.
16 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the subscription didn’t meet your expectations. 💖 Per our policy, Scentbird subscription items are non-refundable and can’t be returned once processed. If you have any questions about your plan or charges, please email us at support@scentbird.com, and we’ll be happy to help review them with you. ✨
The product is definitely worth it and…
The product is definitely worth it and quick delivery
9 de abril de 2026
Love all the options
I love the sizes. And all the options. I can finally try all the scents that I’ve always wanted to.
9 de abril de 2026
Love scentbird
Love scentbird. It's a great way to explore different fragrances and learn what you like. Definitely ordering a 3 bundle deal every month. Always get compliments on my scent. If I could give 100 stars I would.
16 de abril de 2026
Deliciosas fragancias perduran con el…
Deliciosas fragancias perduran con el tiempo accesibles y exquisita presentación
9 de abril de 2026
En mi primer pedido solo me llegó un…
En mi primer pedido solo me llegó un perfume y el otro envase llegó vacío y el segundo envío nunca llegó
9 de abril de 2026
Resposta da Scentbird
Lamentamos mucho los inconvenientes con tus pedidos. 💖 En algunos primeros pedidos, recibir dos estuches puede suceder si se seleccionó una suscripción adicional de estuche, ya que los nuevos suscriptores también reciben un estuche de fragancia de cortesía con su primer envío. Si tu segundo envío nunca llegó o faltaba algo, por favor escríbenos a support@scentbird.com para revisar tu cuenta y ayudarte a solucionarlo. ✨
Enjoyed the product
16 de abril de 2026
Muy mala Nunca recibi el producto aun…
Muy mala Nunca recibi el producto aun Espero que me llegue
16 de abril de 2026
Resposta da Scentbird
Lamentamos saber que tu pedido aún no ha llegado. 💖 Por favor envíanos un correo a support@scentbird.com para que podamos revisar el estado del envío y ayudarte. ✨
The selections were great
16 de abril de 2026
All in all great experience but 20…
All in all great experience but 20 bucks a pop for a few sprays of smell goods I just feel you could do better on prices and that’s why I gave you 3stars
16 de abril de 2026
Resposta da Scentbird
We’re glad to hear your overall experience was a great one. ✨We understand pricing is an important factor, and we truly appreciate your honest thoughts on value. Your feedback helps us continue improving our member experience.
I really enjoyed it
16 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the pricing felt confusing. 💖 Charges such as taxes, optional add-ons, plan changes, or premium scent upcharges are disclosed during checkout and in your account. Please email us at support@scentbird.com with your account details, and we’ll gladly review every charge with you. ✨
I want to cancel my subscription!!!!!
16 de abril de 2026
Resposta da Scentbird
We’ve gone ahead and canceled your subscription for you. 💖 Any order already paid for will still be delivered, and the cancellation will prevent future subscription charges. If you have any questions or need further assistance, please email us at support@scentbird.com, and we’ll be happy to help. ✨
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