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Scentbird Opiniões 23 082

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.

Classificada 5 em 5 estrelas

I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Ver mais

Classificada 3 em 5 estrelas

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Beleza e bem-estar

Sobre Scentbird

Escrito pela empresa

About Us

Escrito pela empresa

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Informações de contacto

  • 401 Cottontail Ln, 08873, Somerset, Estados Unidos da América

  • scentbird.com

3,8

Bom

TrustScore: 4 em 5

23 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

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Classificada 1 em 5 estrelas

I cancelled suscription and got charged…

I cancelled suscription and got charged 23 still.

14 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

We’re sorry for the concern this caused. 💖 Once a subscription is fully canceled, we do not issue future recurring charges. It’s possible the $23 charge was for an order processed before cancellation, or that the subscription was not completed through the cancellation steps. Please email us at support@scentbird.com so we can review it and clarify everything for you. ✨

Classificada 5 em 5 estrelas

Scentbird is a straight-forward company…

Scentbird is a straight-forward company that delivers exactly what it promises! Although expensive, clients get a chance to sample perfumes they have heard about, smelled, or used for years...each by the month and their commitment actually is stopped, not promised to be stopped, exactly when requested! I had a wonderful experience with Scentbird!

14 de janeiro de 2026
Classificada 1 em 5 estrelas

I have not gotten my last 2 deliveries

I have not gotten my last 2 deliveries

3 de março de 2026
logótipo da Scentbird

Resposta da Scentbird

We’re very sorry to hear you haven’t received your last two deliveries. 💖 Please email us at support@scentbird.com so our we can investigate both shipments and help resolve this for you as quickly as possible. ✨

Classificada 3 em 5 estrelas

Hi there

Hi there! I only had one scent to me and it didn’t last even if l sprayed it all over it was nice fragrance though. So l am waiting for second delivery 📦 & lm hopeful that it will be a love match. 🤲🏽🌹.

15 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

Thank you so much for sharing. 💖 We’re happy to hear you liked the fragrance, even though it didn’t last as long as you expected. Longevity can vary from scent to scent, so some perform differently than others.
You can also rate the scents you’ve tried and retake the fragrance quiz anytime in your account to help improve future recommendations. ✨ Your second delivery is on the way, and we’re hoping this next one is the perfect match for you.

Classificada 1 em 5 estrelas

I made one time purchase only

I made one time purchase only, you guys keep charging me, I dont want it anymore

16 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

We’re sorry for the confusion. 💖 It looks like the order was placed under a subscription plan rather than a one-time purchase, but we can confirm that the subscription has now been canceled. You should not receive any future recurring charges. If you have questions about past charges, please email us at support@scentbird.com, and we’ll be happy to review them with you. ✨

Classificada 1 em 5 estrelas

I would've chosen a 0 if it were…

I would've chosen a 0 if it were available. When this deal was presented it said $9 per month for one choice of perfume to be sent each month. That happened on the 1st month and now the 2nd month has rolled around and now I'm being charged $19. I will be contacting my bank to cancel this subscription

16 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

We’re sorry to hear about the frustration. 💖 The $9 offer applies to the first month only as an introductory promotion. After that, the subscription renews at the regular monthly rate for the plan selected, plus any applicable tax or add-ons. Please email us at support@scentbird.com so we can review the charges with you and help with your subscription options. ✨

Classificada 5 em 5 estrelas

They were all very nice I hadn't…

They were all very nice I hadn't received my 1 st package for some reason with the delivery but they went ahead and sent another package with I just received now and I know they didn't have to do that so I was very thankful God bless you all

9 de abril de 2026
Classificada 5 em 5 estrelas

Immediate response

I received a fragrance that caused me a headache, after contacting Scentbird, they apologized and made a one time courtesy to send me a different fragrance. Moaaz S was attentive, and immediately addressed my concern.

9 de abril de 2026

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