XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.
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Leia as opiniões dos outros
I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Ver mais
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Ver mais
A empresa respondeu
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Ver mais
A empresa respondeu
Informações sobre a empresa
About Us
Escrito pela empresa
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Informações de contacto
401 Cottontail Ln, 08873, Somerset, Estados Unidos da América
- scentbird.com
3,8
Bom
23 mil opiniões
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I received my 1st order and they are…
I received my 1st order and they are impossible to use for older people -hard to hold. The scents were yucky - I cancelled supposedly but nope. See I was charged $39.99 again and being sent 3 more. I’ll try these 3 since I’m stuck and see how they work out. But when someone cancels and you were told it has been done DO NOT keep charging and sending shit
16 de abril de 2026
Resposta da Scentbird
We’re really sorry to hear about your experience and understand your frustration. That’s certainly not the experience we want for you. 💖 If an order has already been processed before the cancellation was completed, it may still ship. We’d truly like the chance to review your account, confirm the cancellation status, and look into the recent charge for you. Please send us an email support@scentbird.com with the email linked to your account, and we’ll be happy to help get this straightened out. ✨
Being Ignored
I have contacted Scentbird several times to cancel a subscription that I never signed up for they ignored me,I am out of pocket by £104-23 as although they keep sending me obnoxious items that I have never opened I believe they are scammers and give fake re
18 de abril de 2026
Opinião espontânea
Resposta da Scentbird
We’re very sorry to hear about your experience and understand how frustrating this must feel. 💖 We’d truly like the chance to look into this for you. Please email us at support@scentbird.com so our team can review your subscription, billing concerns, and assist further. ✨
Resposta da Scentbird
We’re truly sorry to hear you haven’t received one of your items. That’s definitely not the experience we want for you. 💖 Please email us at support@scentbird.com with your account details so we can review the shipment and help make this right for you as quickly as possible. ✨
The smells are wonderful and they are…
The smells are wonderful and they are just in time every time.
1 de abril de 2026
I honestly regret trying Scentbird
I honestly regret trying Scentbird. The whole appeal is that you’re supposed to get access to designer fragrances, but what I actually received felt like a random, unknown brand I’ve never heard of. It’s misleading at best.
If you’re advertising premium or designer perfumes, that’s exactly what customers expect—not substitutes or lesser-known labels slipped in without clear communication. It just feels like a bait-and-switch.
Customer trust matters, and this experience definitely didn’t live up to the promise. I won’t be renewing.
19 de abril de 2026
Opinião espontânea
Resposta da Scentbird
We’re sorry to hear your experience didn’t meet expectations and understand your disappointment. 💖 Scentbird offers a mix of well-known designer brands, niche houses, and emerging fragrance labels, with each fragrance clearly listed on the site before selection. We never intend to mislead our members. We truly value your feedback, as trust is incredibly important to us. We’re sorry this was not the experience you hoped for, and we appreciate you giving us a try.
You have wonderful wonderful choices, of product
I have been truly satisfied with beautiful choices you have sent to me I'm going to enjoy continuing business with you
17 de abril de 2026
Didn’t enjoy this whole perfume…
Didn’t enjoy this whole perfume subscription thing seems like a rip off I’d advice actually buying the actual perfume.
7 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the subscription wasn’t the right fit for you. 💖 Scentbird is designed for discovering authentic designer fragrances in convenient 8ml sizes without committing to full bottles, but we understand it may not suit everyone’s preferences. We truly appreciate your feedback and the chance to improve.
Didn't get what I ordered
Didn't get what I ordered. No bag, got charged extra $10 for a plastic sleeve
31 de março de 2026
Resposta da Scentbird
We’re sorry to hear your order wasn’t what you expected and understand how frustrating that feels. 💖 The additional $10 charge was likely for the optional monthly case add-on, which is a reusable fragrance case selected separately from the scent vial. Please email us at support@scentbird.com, and we’ll be happy to review the charges and order details with you. 🤗
It was not the one I picked yall…
It was not the one I picked yall disregarded my queue and gave me a scent that was not part of my profile. I threw it in the trash.
10 de abril de 2026
Resposta da Scentbird
We’re sorry to hear you didn’t receive the scent you expected and understand how frustrating that must have been. 💖 Sometimes, if a selected fragrance becomes unavailable, the next available scent in your queue may be processed instead. If the queue is empty, a Fragrance of the Month may be sent. Please email us at support@scentbird.com, and we’ll be happy to review what happened and help make it right. 🤗
Didn't like the smell
10 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the scent wasn’t a match for you. 💖 Fragrance preferences are very personal, and not every scent works for everyone. Please feel free to email us at support@scentbird.com if you'd like help choosing something better suited to your taste for your next selection. ✨
Getting my order on time and the smell…
Getting my order on time and the smell good cologne is on point and affordable I've referred people male and female
9 de abril de 2026
I love the scent of the perfumes I…
I love the scent of the perfumes I bought so far thank you
16 de março de 2026
I wasted a month on a cologne fragrance…
I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. You have to be understanding to this given we do not get to smell them first, we solely rely on nodes that are given in words. A five star review would be written had there been this option.
17 de abril de 2026
Resposta da Scentbird
We’re sorry to hear the fragrance wasn’t a match for you and understand your frustration. 💖 Choosing a scent online can be difficult when you’re relying on notes and descriptions alone. We truly appreciate your thoughtful feedback regarding swaps or replacements, and we’ll be sure to share it with our team. In the meantime, you can rate the scents you’ve tried and retake the fragrance quiz in your account to help improve future recommendations and better match your preferences. ✨
Smells good cheap
10 de abril de 2026
You guys charged me almost $30 for a…
You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now you guys are trying to get a little over $30 again for something else and I'm sure that it's for a subscription that is not what I thought I was getting.. I don't want sample sizes because samples are exactly what they should be and that's free, especially being extra small.. You guys need to explain your deals and subscriptions in better detail because when your customers expect one thing you guys send them something else which is an insult..
17 de abril de 2026
Resposta da Scentbird
We’re sorry to hear about your frustration and understand the confusion. 💖 Scentbird is a monthly subscription service that sends an 8ml/0.27oz travel-size vial each month, not free sample sizes. Each vial contains approximately 120–140 sprays, which is more than a typical sample. Charges may vary depending on your selected plan, taxes, or any add-ons. If you no longer wish to continue, you can cancel in the app under Account ⇢ Manage Subscription ⇢ Cancel Subscription.
Please email us at support@scentbird.com with your account details so we can review the charges and help clarify everything for you. 🤗
Loved all the scents that was picked…
Loved all the scents that was picked for me
13 de abril de 2026
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