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Scentbird Opiniões 23 079

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

XCELLENT PRODUCTS. MAGNIFICENT SCENTS THAT CAPTIVATE—IN BOTH AROMA AND ESSENCE. THANK YOU FOR THESE BEAUTIFUL FRAGRANCES, WHOSE SWEETNESS MAKES ONE FALL IN LOVE.

Classificada 5 em 5 estrelas

I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Ver mais

Classificada 3 em 5 estrelas

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I wasted a month on a cologne fragrance I did not like. Customer satisfaction should be of the most important and I believe if we are unhappy with a fragrance, a swap or replacement should be given. Y... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Beleza e bem-estar

Sobre Scentbird

Escrito pela empresa

About Us

Escrito pela empresa

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Informações de contacto

  • 401 Cottontail Ln, 08873, Somerset, Estados Unidos da América

  • scentbird.com

3,8

Bom

TrustScore: 4 em 5

23 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

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Classificada 2 em 5 estrelas

I never received my first box they had…

I never received my first box they had to resend it I wasn't happy but they did make sure I got my box

10 de abril de 2026
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Resposta da Scentbird

We’re sorry your first box didn’t arrive as expected, but we’re glad we were able to resend it and make sure you received your order. 💖 We truly appreciate your patience and feedback.

Classificada 5 em 5 estrelas

Love

Arrived on time and scent was amazing! Definitely recommend and don’t forget the case!

17 de abril de 2026
Classificada 3 em 5 estrelas

The sent smells like a old man…

The sent smells like a old man definitely not for me

10 de abril de 2026
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Resposta da Scentbird

We’re sorry to hear the scent wasn’t the right match for you. 💖 Fragrance preferences are very personal, and not every scent suits everyone’s taste. You can rate the scent you received and retake the fragrance quiz in your account to help improve future recommendations. ✨ You’re also welcome to email us at support@scentbird.com if you’d like help choosing something better suited to your preferences.✨🌸

Classificada 5 em 5 estrelas

All these new colognes were great to…

All these new colognes were great to get into. The variety is nonstop and they treat their subscribers very fair. They sent me a replacement and it arrived before the email did. Just they had a little more, like Dior savage and JPG

17 de abril de 2026
Classificada 3 em 5 estrelas

Everything was great until I realized…

Everything was great until I realized it’s costing me 60$ a month for three I don’t know wich is fine but I went to change my subscription and you can’t do that unless you send a letter in to ask and still have not recieved an answer yet after a week of waiting

10 de abril de 2026
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Resposta da Scentbird

We’re sorry to hear about the frustration. 💖 We understand concerns around pricing and waiting for support. You can manage or change your subscription directly in your account settings, but if you’ve already contacted us and are still waiting, please send us an email support@scentbird.com so we can help review this for you. 🤗

Classificada 1 em 5 estrelas

How do I unsubscribe from this so I’m…

How do I unsubscribe from this so I’m not being charged any longer. I’ve received 1 thing from yall yet I’ve been charged twice now

17 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

We’re sorry for the frustration. To stop future charges, you can cancel your subscription in the Scentbird mobile app by going to Account ⇢ Manage Subscription ⇢ Cancel Subscription and following the prompts. Once completed, you’ll receive a confirmation email. 💖 If you’re not using the mobile app or need help, please email us at support@scentbird.com and we’ll be happy to assist you.✨🌸

Classificada 1 em 5 estrelas

I didn’t get what I wanted perfume for…

I didn’t get what I wanted perfume for a older person only.

10 de abril de 2026
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Resposta da Scentbird

We’re sorry to hear the fragrance you received wasn’t to your liking. 💖 Scent preferences are very personal, and we understand not every fragrance will be the right match. Please send us a DM or email us at support@scentbird.com, and we’d be happy to help with your queue selections for scents that better match your style. 🤗

Classificada 3 em 5 estrelas

Some good some bad

Some good things about the service some bad things about the service

17 de abril de 2026
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Resposta da Scentbird

We’re glad to hear there were some good parts of your experience, and we also appreciate hearing where we can do better. Your input helps us continue improving our service and member experience.✨

Classificada 4 em 5 estrelas

The idea of trying new colognes without…

The idea of trying new colognes without having to commit to spending all the money on an expensive one and potentially not enjoying it is awesome it sucks that a lot of the scents are locked behind extra payments though

17 de abril de 2026
Classificada 1 em 5 estrelas

Scent does not last

Scent does not last. Feels like cheap perfurm

17 de abril de 2026
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Resposta da Scentbird

We’re sorry to hear the scent didn’t meet your expectations. 💖 Fragrance longevity can vary depending on the formula and concentration. EDP (Eau de Parfum) usually contains a higher fragrance oil concentration, so it often lasts longer and smells richer. EDT (Eau de Toilette) is lighter and fresher. We only carry authentic fragrances sourced from brands or authorized distributors. Please email us at support@scentbird.com and we’d be happy to help you find a longer-lasting option. 🤗

Classificada 2 em 5 estrelas

I was not very impressed with the…

I was not very impressed with the scents I received

10 de abril de 2026
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Resposta da Scentbird

We’re sorry to hear the scents you received didn’t impress you. 💖 Fragrance is very personal, and not every scent will be the right match for everyone. You can rate the scents you’ve tried in your account and also retake the fragrance quiz anytime. This helps improve future recommendations and match you with scents better suited to your preferences. ✨ Please email us at support@scentbird.com if you’d like any help with your selections. 🤗

Classificada 3 em 5 estrelas

I would give 3 stars because the price…

I would give 3 stars because the price keep going up which is dumb

16 de abril de 2026
logótipo da Scentbird

Resposta da Scentbird

Thank you for your feedback and for sharing your thoughts. 💖 We understand pricing is important, and we’re sorry to hear you feel that way. Your feedback means a lot to us and helps us continue improving the member experience.

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