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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Not only did the package arrived damaged due to poor packaging, but smelled like absolutely nothing! It was so watered down and the juice didn’t even match the color of the authentic fragrance. They s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

DO NOT BE SCAMMED! I placed an order on February 26th. On March 2 I received a tracking number stating the package was shipping from California. I paid for two day shipping. On March 6, I conta... Ver mais

Classificada 1 em 5 estrelas

I ordered 5ml decant of Bois d'Armenie - Guirlain perfume. I hadn't had the chance to try this fragrance before. When I received the package, I realized 5 ml wasn't enough—I loved it so much. This per... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Scents Event, I was absolutely satisfied very pleased. Grand Soir - APOM - Amyris- Fabulous - Sun Song. Scents Event a home run out of the park walk off homer absolutely loved it. I will be back you... Ver mais

Informações sobre a empresa

  1. Centro de bem-estar
  2. Loja de brinquedos para crianças

Escrito pela empresa

SE toys Shop vibrators, dildos, butt plugs, couples toys & more at Adam & Eve.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

281 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent price and excellent product…

Excellent price and excellent product the shipment arrived fast and intact. This is my favorite scent ever and to find it through scents event for a fraction of the price is magnificent. Will purchase through them again.

21 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience, Excellent selection, prices and customer service. I have referred several personal friends and relatives as well as professional acquaintances. I will certainly continue to do business with this company.

1 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

selling fake or watered down fragrances

I ordered a 30 mL decant of a fragrance I love that is now discontinued as well as several samples. The decant is NOT the same perfume -- maybe a watered down version? But doesn't even really smell the same. The samples I am suspicious about, many of them have very poor performance and are from brands I've sampled before that typically have very good performance. I emailed the company and was told that I could return the decant and get a refund; I would have to pay for the return shipping cost. I complained about the samples and all I got was that they are using the original decants and they would not refund me. I will not make the mistake of shopping from this company again as they are selling fake or watered down fragrances. I hope someone will read this review and not waste their money, as I did.

1 de março de 2023
Classificada 1 em 5 estrelas

Stay away

My last post about Scentsevent was deleted for breaching Trustpilot guidelines so I’ll keep this simple. Do not buy from Scentsevent, they do not sell genuine fragrances (I had mine lab tested!).

You can say they’re genuine fragrances, but I know for a fact they’re not. I asked Scentsevent to send a photo with my name written on a piece of paper next to the perfume you say you decanted from; I am yet to see proof that you even have the genuine perfume in your possession.
The decant you sent was not genuine and you stopped returning my emails.

22 de janeiro de 2023
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Resposta da toys and more

Thank you for your time . Our entire sample & decant of perfume you purchase is the genuine, authentic perfume taken from the manufacturer’s bottle and decanted by hand. The original bottles are shown for illustrative purposes, and to let our customers know that what we sell is genuine.

Please if you have any issue you can contact us directly at info@scentsevent.com and will definitely do our job to help and resolve any issues for all our customers

Classificada 1 em 5 estrelas

Let me tell you this...I have worn…

Let me tell you this...I have worn Creed Aventus and pure white since they came out in 2010, and 2011 respectively. I have purchased from decanters and the Creed headquarters in NYC as well as several other luxury outlets never had an issue. I bought Aventus from Scentsevent and Scentsevent is diluted with rubbing alcohol you can smell it in the fragrance. they do the same thing with the Pure White too. Why would they you ask? to get more $$$$ out of the bottle of fragrance. STAY AWAY from these thieves. they are liars and prey on people who don't know Creed as well as I do, wearing it for over 10+ years . They WILL REFUND my money. I'm also reporting them to Creed as well as Office of inspector General for fraud and theft by deception. Yes they are authentic Creed but diluted heavily with rubbing alcohol. I see that Scentsevent has replied. However, I have purchased Aventus and pure white from others that smell AUTHENTIC, Scentsevent.com may be authentic but diluted and altered. There are better decanters out there, all above board and trustworthy. Unlike Scentsevent.

24 de janeiro de 2023
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Resposta da toys and more

Thank you for your time . Our entire sample & decant of perfume you purchase is the genuine, authentic perfume taken from the manufacturer’s bottle and decanted by hand. The original bottles are shown for illustrative purposes, and to let our customers know that what we sell is genuine.

Please if you have any issue you can contact us directly at info@scentsevent.com and will definitely do our job to help and resolve any issues for all our customers

Classificada 5 em 5 estrelas

Beautiful fragrances

Beautiful fragrances, fast delivery. Packaged neatly with out spillage. I love everything I received, top quality. I will definitely order from them again.

12 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service.

Both my fragrances arrived on time and packaged in great condition. Finding what I was looking for and ordering was made very easy. Great service overall.

18 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

BEWARE. Counterfeit product, no response.

Easy checkout fast shipping. Package arrived quickly.

Packing material is cut up (stolen) usps materials and label does not include fragrance brand.

Scentsevent fragrance decant performance and aroma are not at all like the authentic fragrance. I think it’s fake.

On the reviews here, scentsevent claims that if your write to them, they will clear up the issue. But when I wrote to complain, they have not responded, leaving me to dispute the charge with my credit card.

Now here on Trustpilot they dispute the review I have left saying they have no record of my order… it’s a lie.

Overall, a very poor experience.

27 de agosto de 2022
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Resposta da toys and more

Hello

We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email provided so we can better assist you by replacement or return it.

My best,

Classificada 5 em 5 estrelas

Great Company + Great Service

Ordered 2 samples/decants [Frederic Malle The Moon 10ml - Roja Parfums Diaghilev 5ml] from ScentsEvent at a great price. There was initially a problem with the shipping, but customer service reached out & let me know that they would deal with usps directly & if they couldn't resolve it they would ship out again asap. Kept me in the loop the entire time & they arrived today VERY securely packaged in quality glass vials with great sprayers. The attention to detail and doing what they say was/is greatly appreciated. Highly recommend them for your fragrance needs...

18 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

ScentsEvent Is A Huge Scam--- They Sell Fake Items Masquerading As Genuine

I placed several orders with them thinking they were a legitimate company. They are not. I should have done my due diligence. They have actually 'sponsored' a few reviewers on YouTube to appear legitimate. I'm finding all this after the fact.

I am not a newbie to fragrances. I own several bottles purchased from brick and mortar retailers including Sephora, Nordstrom, Saks Fifth Avenue, Ulta, to name a few . When I opened several items from my orders from Scentsevent including Layton, Naxos, Tuxedo, I could immediately tell they were counterfeits. They had a strong smell of alcohol and didn't come close to the scent of the genuine products.

Scentsevent is a scam and I hope others who have been similarly duped step up and help shut down this fraudulent company. Amazon Pay and other pay vendors should not lend their credibility to such companies. Don't believe the positive reviews for them here. They are fakes.

After they scam you and you realize you have been scammed, they will issue you a partial refund to cover their backs. They claim it's for restocking and return shipping. So they make money off of unsuspecting victims through sale price and partial refunds.

Avoid them. You have been warned!!!

16 de abril de 2022
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Resposta da toys and more

Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you

https://www.scentsevent.com/customer-reviews

Classificada 1 em 5 estrelas

Scammers selling FAKES

Buyers beware! Do not let positive reviews trick you. This company are scammers.
I ordered a big decant of Armani Prive Encens Satin, which is discontinued scent and of which I still have my own bottle, so I know how great it smells. What I received was like watered down bug spray, not even remotely similar to Encens Satin.
I agree with other negative reviewers - STAY AWAY!

6 de abril de 2022
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Resposta da toys and more

Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you
https://www.scentsevent.com/customer-reviews

Classificada 1 em 5 estrelas

SCAMMING CUSTOMERS, FAKE FRAGRANCES

NOTE: pay attention to the positive "reviews" of this business. They come in waves AFTER any bad reviews. For example: in all of March, no reviews. Two negative reviews in April and suddenly there are a bunch of positive reviews telling you to "give this man your money!!!" and "100% genuine." My advice: keep your money and spend it at a more trustworthy business.

Given this company's concerted effort to explain away any negative reviews, the positive reviews, which all conveniently mention "100% authentic," seem *incredibly* suspect.

Instead of addressing their bad business practices (which is what a good, genuine, and caring company would do) this company instead responds by claiming the reviewer is not a "real" customer or they are a repeat reviewer. So, let me make a few things clear: (1) this is my FIRST review, not a repeat reviewer trying to attack their business; (2) I DEFINITELY purchased from Scents Event; (3) they DEFINITELY sent me an inauthentic fragrance. I went to the store recently to test the 2020 version I tried to purchase from Scents Event and it was VERY different; and (4) I have emailed twice, used their website embedded chat service once, and DMed them on Instagram once, and I have gotten ZERO response.

I ordered Dior Homme Intense. I know exactly what it smells like. Everyone knows what it smells like. What they sent me was VERY different from DHI. At first, I thought it was an honest mistake. I reached out and didn't even ask for a refund. I actually enjoyed whatever fragrance they sent and was curious if they could give me the name. I have now reached out four different times in two weeks and have gotten zero response. Most recently, I finally asked for a refund.

Based on other customers' experiences, the company's conduct, and their responses, this isn't just bad business, it's appears to be INTENTIONAL business. This is apparently their business model. They seem to send cheap or diluted fragrances to people who purchase expensive fragrances, and that is a scam. Luckily, I was only scammed out of $10.

Scents Event: don't tell me to contact you "directly" with your email address (info @ scentsevent.com). I already have the email address. You ignored me.

NOT LEGIT. STAY AWAY.

EDIT: after my post, they finally responded to my emails and said that I'm mistaken, they sent me the "correct" 2020 version of the fragrance. They offered my $10 refund only if I returned the fragrance they sent. I told them that I've smelled the 2020 version and what they sent me was fake and I am not paying $10 in shipping to get a $10 refund. Then they offered me a 50% refund, and I could keep the fragrance, so long as I take down my review. As you can see, my review is still up.

EDIT #2: they've flagged my review, are emailing me multiple times a day, and fighting tooth and nail to get Trustpilot to take my review down. This is my honest review of my experience with this company, and I believe future customers have a right to know of the risk.

EDIT #3: they've now flagged my post as defamatory.

5 de abril de 2022
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Resposta da toys and more

Thank you for your feedback. We have the right to reply and respond to your review for the benefit of others who may read it. . All our products are 100% Authentic , we have the original big size bottle and the proof of the receipts and invoices from original suppliers too. we believe on our loyalty customer who love our service and they leave us 5 stars reviews on our site directly on the link below , We are not part or sign with Trustpilot and most people who left review they scammer or part of other competitors , If you bought from us you welcome to contact us directly and return the item for investigation & refund , Thank you
https://www.scentsevent.com/customer-reviews

Classificada 1 em 5 estrelas

Not Authentic

Before I start, I am a student at one of the top 15 universities in the US, if that adds any credibility to my review. As a fragrance lover who has multiple niche fragrances, I decided to give this company a go after seeing the YouTubers promoting scents event. But I totally regret the decision. I should have trusted the bad reviews before purchasing from here. Let me share my experiences:

First, the decant was packaged with a half-ripped USPS flat mail envelope and taped inside the box. That is no way to package an item if you call yourself a legitimate company.

Second, the decant had an oily substance on the cap and was leaking. I took a video of the unboxing and you can clearly see that the label that they put on the glass vial is wet. 

Third, the color is totally off. The correct color should be a clear to very subtle yellow. The decant was completely orange.

Fourth, the smell was off. Nothing like the authentic decant from other decant services or the ones I have tried before at fragrance stores. 

Fifth, the smell is really toxic. Despite not spraying it, the smell filled my room to the point where I had to put the vial inside a Ziploc bag and hide it.

I do not recommend buying directly from them through credit or debit cards because you will not get your refund. Just don't buy from them.

Update: Scentsevent keeps trying to take down the review, but I will not let that happen. I wish I could add a picture to show the half-ripped packaging and leaked substance, but there are no ways to add pictures to the reviews.

2nd Update: Scentsevent flagged this review as "advertising or promotional"

16 de janeiro de 2022
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Resposta da toys and more

Respectfully , We sell thousands of samples each and every month, and the majority of our business comes from repeat customers. We work tirelessly to provide every customer with an experience that exceeds their expectations each and every time. We pride ourselves on honesty and putting the customer first, so I will admit that your unfounded and incorrect commentary is extremely frustrating. Also we tried to find your information for your order on our end but we could not and also there is no respond from you so we believe you may wrong on our company and if you have any issue please contact us directly at info@scentsevent.com

Classificada 1 em 5 estrelas

Flimflam

Purchased sample and it was obviously watered down. Wasn’t even the right color. Forget these guys.

2 de janeiro de 2022
Opinião espontânea
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Resposta da toys and more

Thank you for your time , But we tried to look or find any details about you or your order to able help you better but it seems you left a review for wrong and different company , please send us an email to info@scentsevent.com to find out and resolve your issue .
Thank you

Classificada 1 em 5 estrelas

NOT AUTHENTIC!!!

Terrible!! This company did NOT send an AUTHENTIC fragrance! I'm not sure if it was watered down but it DEFINITELY was NOT legit! BEWARE!! Notice they're no negative reviews on their site!! Even KKW's site posts your review whether it's good or bad! I purchased a few samples from this company over the past year. 3 fragrances that I actually know and have had. They are NOT the same!!! Please save your money and buy elsewhere! Shame on you!!!!

18 de novembro de 2021
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Resposta da toys and more

Thank you for your review , as mentioned before all our products are authentic ,if there any issue please contact us directly info@scentsevent.com

Classificada 1 em 5 estrelas

False positive

This company clearly fluffs their ratings. If you look at the frequency, the good ratings really start to come in after a slew of truthful negative ones.

It’s a simple game. The company itself has to flag reviews to be removed so they just create a bunch of positive ones, don’t remove them, and then do as much as humanly possible to remove the negative. They just recently tried to remove my review saying it was for a different company. They are so full of it.

Beware people, these fragrances are not authentic!!

Reply:
Wrong, I ordered from you and I speak of my genuine experience. I wouldn’t have come back so long as you didn’t try to remove my review of my experience with your business. That is what this trustpilot is for, honest reviews of my dealings with you, whether you like it or not. So quit lying and trying to remove my review by saying all sorts of BS like I am reviewing the wrong company, or I have not purchased from you. Sure, you refunded me for the fake products you sold, but my experience with you, then and now, is still truthful, however negative it may be.

3 de novembro de 2021
Opinião espontânea
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Resposta da toys and more

again you are keep leaving us negative feedback without experience buyer .and it seems you are already submitted your previous review and now using different email address. please stop

Classificada 1 em 5 estrelas

This website sells counterfeit fragrances and ignores all attempts to get a refund.

This website sells illegitimate/counterfeit fragrances. I ordered samples of 5 fairly expensive fragrances a couple months back, as testers were not available at my usual fragrance counters due to the pandemic.

Fast forward to this month - COVID restrictions have lifted and I've finally been able to go to the department store and try 3 of the aforementioned 5 fragrances I got from Scents Event. Compared side by side with the authentic version, it is clear that the decants I received from Scentsevent are 100% counterfeit or diluted. One in particular - Baccarat Rouge 540 - clearly has a pungent, sharp scent of rubbing alcohol that lingers for minutes after application.

This company is flagging honest reviews on Trustpilot, hoping to sweep this all under the rug. They will reply to your review publicly, asking you to email them, but in reality they ignore all attempts at communication and even have the audacity to block customer emails. I have not gotten a single reply about this issue.

To Scents Event: I have also posted on Reddit, Fragrantica, and Basenotes about this issue so that other potential customers can be aware of these dishonest practices. My order number is #242282. You clearly have no intent to do right by your customers, but you can either refund me $63.03, or you continue denying that I purchased from you and I will have no choice but to file a chargeback with my bank.

Edit: I have an order number, confirmation email, and shipping email from you as well as the exact billing amount. I provided all these to Trustpilot. This is the only review I have written. Clearly, there has been more than one person scammed by your company. Your claims that I never ordered from you are as illegitimate as your products.

30 de outubro de 2021
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Resposta da toys and more

Thank you for your review , as mentioned before all our products are authentic ,if there any issue please contact us directly info@scentsevent.com

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