scooteuk.com Opiniões 

321
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... Ver mais

Classificada 5 em 5 estrelas

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... Ver mais

Classificada 1 em 5 estrelas

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... Ver mais

Classificada 5 em 5 estrelas

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

321 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(321)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ideal for Christmas

Purchased one of the scooters for a birthday present for my nephew, didn't know much about these electric scooters however he hasn't let it go since. Very long battery life and quite nippy, would definitely recommend it to anyone looking to purchase one of these, great customer service and made my nephew a very happy lad

8 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Love my Scoote!…

I’m really pleased with the ScooteUK team. My order arrived within the time frame stated on their website and my scooter was really easy to assemble. It has had such a positive impact to my day to day life as I don’t have a car, so it makes my life so much easier using my Scoote to travel to and from work. Really happy with the service. I’m thinking of purchasing another one as a gift soon.

3 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I will never ever recommend your…

I will never ever recommend your company , I spent 900 pounds on one of your scooters last Xmas , it stopped working after 1 week of my son having it , after contacting customer services was promised that they would sort it out for me , nothing has ever got done about it , and the scooter is parked up to this day in my living room , would never buy from you , very poor customer care , what a complete waste of my hard earned money and one very disappointed son .

23 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing scooters and customer service was amazing!

Scoote uk went above and beyond to ensure my order got to me before my sons birthday, they did have some issues with couriers however when I called them they explained and they even went on to make sure the parcel was delivered the next day by dropping it off the depot instead of waiting for the courier to collect it from them. BRAVO 👏

17 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered an electric scooter spent 480£

Ordered an electric scooter spent 480£
The dash where the speed was showing didn’t work they said top speed was 45-50 km and autonomy 50 km
Yet the autonomy it’s 8 km the rubbishes scooter i ever seen I don’t recommend to buy from this website they don’t answer the phone if you unpack the box you can’t return it even if you drove the scooter for test 1 km
I tried to contact them but nobody it’s answering

8 de setembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I ordered an EBike from these guys

I ordered an EBike from these guys, then read the reviews after receiving no information back after a week. I sent snot mails and left panicky phone messages thinking what have I done. Well I didn't need to worry, I got two apologetic emails and a phone call saying sorry they were exceptionally busy. They advised me my bike would be sent the next day. I then received an email with the delivery reference going via Tuffnells. Right, the reference number didn't register or work with Tuffnells but not Scoote's fault. The bike arrived in a beaten up ford transit with a young eastern European driver who carried it into my house for me as I'm a 7stone tiny lady. My husband put the bike together and et Voila first trip out last weekend. The bike is still a little too big for me, and it wouldn't go into gears 6/7, BUT I don't see this as Scoote's problem, more a manufacturing issue which can be resolved. So whilst a delay in communication at first, I'm pleased with the bike, the price I paid. Guys just improve your Comms! I'd defo buy from them again.

1 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Scoote Review

Great experience with them once I could get in contact was communicating clearly through emails and my scooter was fixed within the the next day would definitely recommend the best out there.

13 de setembro de 2022
Opinião espontânea
Classificada 2 em 5 estrelas

Ordered a bike on the 15th of July and…

Ordered a bike on the 15th of July and it still hasn’t arrived on 13th September! I have phoned emailed and been on the online chat ( that no one replies) The money is taken on the day of order then communication is very poor. Still no idea when the bike will arrive and it’s very frustrating.

13 de setembro de 2022
Classificada 1 em 5 estrelas

Aftercare service

My order was dispatched and arrived promptly but unfortunately had a faulty throttle cable. Numerous emails and WhatsApp chats were all completly ignored. I end up dealing with Eliglide directly as they also contacted you to try and help which only resulted in you ignoring them also. Would not recommend your company to anyone due to the awful aftercare service on a faulty purchase...

23 de agosto de 2022
logótipo da scooteuk.com

Resposta da scooteuk.com

Hello Jason,

Thank you for your detailed review, We are extremely sorry for the disappointment caused with your order. Customer Service is of utmost importance to Scoote and we do apologise that you have been let down on this occasion. We have sent you an email to offer you a free phone holder for the inconvenience caused and explained in detail the issues we had and therefore offered you this as a further apology on our behalf, however, we have not had a response from you as of yet.

Kind regards
Scooteuk

Classificada 5 em 5 estrelas

Decent Company

To be honest communication between supplier and customer could be a little better. Seriously though, this company went above and beyond to get my scooter to me in 2 days. What a piece of kit as well, wholey recommend this company.

19 de agosto de 2022
Opinião espontânea

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