The products are great, they fit like OEM parts. If you order from outside the UK, you have to pay import fee and VAT. This is mentioned in the side, but because FedEx pays this upfront, they charge y... Ver mais
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Leia as opiniões dos outros
Great customer service. Ordered at lunchtime on one day and delivered the following day. Brilliant. The item is pricy, but it works amazingly and looks like it should be there from new. No issues... Ver mais
I’ve just had Union Jack rear lights fitted on my Mini Cooper D Convertible at SCP in Market Drayton. I love the look of them and they are brighter and more useful than the previous ones. Customer se... Ver mais
Absolutely top notch, answered my queries very quickly and helped me to advise on parts that were a perfect for my car. Brad and Brandon are brilliant and offer top class packaging, delivery and perfe... Ver mais
Informações sobre a empresa
Escrito pela empresa
SCP Automotive is a leading UK-based supplier of high-quality MINI and BMW parts, styling upgrades, and performance accessories. From our base in North Shropshire, we design and manufacture bespoke automotive parts in-house, while also sourcing premium products from trusted manufacturers worldwide. Our specialist range includes MINI Cooper, Cooper S, and JCW styling upgrades, BMW M Sport and M Performance accessories, exterior and interior trim enhancements, carbon fibre parts, decals, and performance modifications — all chosen for their exceptional quality, perfect fitment, and durability. Whether you’re looking for subtle OEM+ enhancements or bold, head-turning custom modifications, SCP Automotive offers solutions to suit every style. We supply enthusiasts, garages, and tuning specialists across the UK and worldwide, with fast, secure shipping and expert customer support. Every product is tested before launch to ensure it meets our high standards for performance, finish, and reliability. Our in-house designs are proudly made in Britain, and our global sourcing ensures we bring customers the very best the aftermarket has to offer. With years of experience in the MINI and BMW aftermarket scene, we’re passionate about helping drivers create cars that stand out from the crowd. Browse our range today and discover why SCP Automotive is trusted by thousands of enthusiasts worldwide.
Informações de contacto
Unit 65, Wallace Way, Tern Valley Business Park, TF9 3AG, Market Drayton, Reino Unido
- help@scpautomotive.co.uk
- scpautomotive.co.uk
4,6
Excelente
457 opiniões
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JCW touchscreen Apple play
Just had the new touch screen fitted in my JPW great service from start to finish . I will be coming back as a customer .
PS had to get the new tailpipes also 😊
15 de junho de 2026
Opinião espontânea
Genuine Mini new JCW front badge.
Genuine badge really easy to fit and fast delivery.
23 de abril de 2026
It’s always a pleasure to deal with…
It’s always a pleasure to deal with Brad and Brandon. It’s not only about the sale for them. They are happy to chat all things Mini and to give advice. I cannot recommend them highly enough.
24 de abril de 2026
SCP’s Policies and Conduct
The retrofit box I ordered basically works and is not defective, but it freezes occasionally, sometimes requires restarts, and due to its size it is difficult to install properly into the dashboard (Mini JCW Cabriolet 2016).
Regardless of the functionality of the box, I am not satisfied with the customer service. The company’s policies are also not in line with modern standards. Returns are technically possible, but fees are deducted from the purchase price, the customer has to handle and pay import duties again themselves — which the company states is not their responsibility — and additional shipping costs also apply.
I can think of several companies, including smaller businesses, that handle these matters in a far more customer-friendly way. They tried to convince me that this is simply how things work for small companies like theirs.
As the company’s response shows, they appear cooperative and friendly. However, apart from repeatedly referring to their policies “which you agreed to at the time of purchase,” nothing else really happens. In support conversations, customers are directly warned that a return will result in significant financial losses.
Yes, I should have read the policies more carefully beforehand — otherwise I would never have made the purchase.
It should also be mentioned that customers are pressured to remove or change their reviews if the company does not like them or considers them unjustified. My source: SCP’s own policies and responses from the Company
22 de abril de 2026
Resposta da SCP Automotive
Hello Justin,
We are sorry to hear that you remain dissatisfied with your experience.
However, we do feel it is important to clarify a number of points for transparency and context.
Prior to the review being left, no support request or return request was raised with us regarding the freezing, restarting, or usability concerns now mentioned publicly. This meant we were not given the opportunity to troubleshoot or assist before the review was published.
Following our later communication, you confirmed that the retrofit box fundamentally works and is not defective. Once concerns were eventually raised, we requested further details and video evidence so that we could properly investigate the intermittent freezing behaviour and usability concerns. Further troubleshooting assistance was offered, however no further details or evidence were provided and communication was subsequently closed as requested from your side.
We would also like to clarify that customers are never pressured into changing or removing reviews. We simply requested reconsideration because we felt the original review did not fully reflect the overall situation, particularly given that no opportunity had been provided for support or troubleshooting prior to publication.
With regard to returns and international fees, customs duties, taxes, shipping costs, and transaction-related expenses are standard considerations with international purchases and are clearly outlined within our policies prior to checkout. These costs are not retained as profit and are genuine operational expenses associated with cross-border transactions.
We fully respect all customer feedback, both positive and negative. However, we also believe reviews should present a fair and complete representation of the situation, including the support offered and the timeline of communication involved.
Kind regards,
SCP Automotive
Great customer service,shipped quick…
Great customer service,shipped quick and fast Great products online store is awesome.
29 de março de 2026
Working device, but no response from seller
Device worked, though the volume of phone calls is very low on my end, I can’t hear the other person. Have scrolled through the many settings pages and can’t find anything. No set up instructions so had to find a video on YouTube of someone with one similar. Would have rated higher but no one man’s the info@ email, I’ve had no response from my queries, so I really hope nothing breaks else it will be money wasted.
31 de março de 2026
Best customer service since a long time
Best customer service since a long time
26 de fevereiro de 2026
Resposta da SCP Automotive
Hi there,
This order was placed for a pre-order item, meaning it is dispatched once the incoming batch arrives rather than immediately from stock. The pre-order status and dispatch timeframe were clearly shown on the product page prior to purchase.
At checkout, an estimated delivery window was provided with a latest expected delivery date. At the time this review was posted, the parcel was already in transit with the courier and still within the estimated timeframe, so the shipment was not late.
We always aim to provide clear delivery information and dispatch orders as soon as stock becomes available. If you have any questions or concerns, please feel free to contact us and we will be happy to assist.
— SCP Automotive
Fast Shipping to the USA
19 de fevereiro de 2026
Great product and service
Great product and service. There were some delivery issues that had nothing to do with SCP. Kept me informed throughout and were very accommodating. Highly recommended!
28 de janeiro de 2026
Sito affidabile e con prodotti di buona…
Sito affidabile e con prodotti di buona qualità
31 de janeiro de 2026
Great product and fast delivery
23 de janeiro de 2026
Good quality product
Easy to order, delivered on time and exactly what I wanted.
19 de janeiro de 2026
The connection is exceptional.
The connection is exceptional.
The part i get not that much fit
20 de janeiro de 2026
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