Right from the beginning SEH were easy to work with. I wanted a specific design for my windows which weren't in their catalogue or showroom. We reviewed the design a couple of times until I was comple... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Right from the beginning SEH were easy to work with. I wanted a specific design for my windows which weren't in their catalogue or showroom. We reviewed the design a couple of times until I was comple... Ver mais
A empresa respondeu
We have had excellent experiences with SEHBAC in Chelmsford. We had Mark Heyward come and give us a quote for cladding, front door and back door. Survey process was incredibly thorough. Instalation of... Ver mais
A empresa respondeu
We had Clive Moseley come from SEH BAC along with a Kubu representative to fit additional security to our previously installed doors and window. Clive was incredibly helpful and the customer service... Ver mais
A empresa respondeu
We have had three windows replaced by SEHBAC and this is the second time that we have used this company. We are very happy with the quality of the product and the efficiency of their technicians. Thi... Ver mais
A empresa respondeu
Escrito pela empresa
SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.
As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.
Great materials, fantastic service.
1 Olympus Close, IP1 5LJ, Suffolk, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am a returning customer having previously installed a conservatory with Sehbac. Nigel who is the local sales agent is a pleasure to deal. This time I had my windows and a door replaced and the process was seamless. Nigel and Marc arrived on time, were very courteous and took care of the property while they did their work and made sure evrything was tidy. The work completed in two days ahead of schedule and they were great to deal witgh. So far, no issies with the product.

Resposta da SEH BAC
Shocking, became intrusive and harrassing.
I filled in a form through fine line windows to find out my nearest retailer, no enquiry or asking for a call back. I then received at least 23 calls, numerous emails and messages over 2 days after repeatedly requesting them to stop. Driving me mad, intrusive and harrassing behaviour from them.

Resposta da SEH BAC
Very helpful at the showroom. Prompt survey and installation within 4 weeks of survey being carried out

Resposta da SEH BAC
Great experience from your team, no pressure, made us feel valued.
Great price, great windows and door products.
Ged was fantastic and so was Colin

Resposta da SEH BAC
We visited the Colchester showroom, and were introduced to the sales director (Adrian) who talked us through some options. That very same day their sales rep Elliot Miller visited our property and measured up and gave great advice on our options. He was with us for as much time as we needed, and was very informative and engaging. We even chatted about his pokemon collection with my 11 year old.
It was a great customer service and we were very pleased to go ahead with our order - confirmed today!
Thank you Elliot and Adrian for the great customer experience.

Resposta da SEH BAC
We have been a customer of company for very many years and on two occasions we have required their services on an urgent basis. This was of course recently supplied and issues fixed on a very quick basis.
It is important for major companies to ensure that after sales service is in place and this is without doubt the best that I have ever experienced.
After Sales Service and maintenance is only as good as the administrative personnel at HO and as my last problem was linked to security, the repair was dealt with great speed and efficiency. This was done by Siobhan and Jason and my thanks to them

Resposta da SEH BAC
The crew displayed a high level of professionalism and friendliness. Throughout the construction, they ensured the site remained neat and orderly. The project was conducted efficiently and completed on schedule. I was extremely satisfied with the completed conservatory.

Resposta da SEH BAC
I love the look, and design of the door. The fitter Gavin T, was meticulous on checking measurements, the alignment of the door, and adjustment of the locks. He was patient, and made sure that I could open and close the door with ease, before he left our premises. Unfortunately, when I tried to unlock the door after he left, I could not get it open. I rang the SEH/BAC office, and Gavin T returned immediately, gave me advice, made more adjustments and checked my actions to ensure I was able to use the key comfortably. The reason I had problems was because I have arthritis in my hands, so check with the sales rep, when you order, to ensure you do not have the same initial problems I had. All rubbish was removed, thankyou for leaving the area neat and tidy. Thankyou for making an excellent job with the door, Gavin T

Resposta da SEH BAC
From showroom to finish we were very impressed with the organisation of the conservatory project. We were given a schedule of works which pretty much stuck to plan this enabled us to get on with our lives with minimal disruption. All of the contractors were polite and respectful of the house and surroundings. We are loving our new space. Thank you.

Resposta da SEH BAC
From show room to paying everyone was excellent, service was excellent in show room made very welcome, fitters were excellent professional, and the staff dealing with order and paying excellent as well, I will come back to SEH BAC , THANK YOU ALL

Resposta da SEH BAC
There is nothing I can fault about my window and door installation.I was unable to be there so did not meet the 2 gentleman but when I came home I was very pleased with the results.They were very tidy , there was no mess got me to clear up .The windows and doors look great

Resposta da SEH BAC
Our window lock failed 2years 10 months after installation, they now want us to pay just over £96 to replace it. Disgusting. We have had quite a few problems with this company so I could not in all conscience recommend them.

Resposta da SEH BAC
First time we have engaged with this provider and we found everyone really friendly and helpful answering the questions we asked, and ones we didn’t. Professional and efficient.

Resposta da SEH BAC
All went well from design to construction, the quality of the product is superb.

Resposta da SEH BAC
MARC AND NIGEL DID A GREAT JOB PUTTING IN OUR NEW PATIO DOOR VERY HELPFULL FROM START TO FINISH GREAT PRODUCT AND PRICE THANKS AGAIN

Resposta da SEH BAC
The team was most professional and friendly.
They made an effort to keep the area clean and tidy while the building work was going on.
The project was efficiently managed and ran to time.
I was very pleased with the conservatory, when finished.

Resposta da SEH BAC
Great service from start to finish . All options explained well & installation was really good , went through door details thoroughly & tidied up completely

Resposta da SEH BAC
We had a great experience with this company. From our initial visit to our local showroom, then taking care of the planning application (conservation area), to the installation of the windows, the service was great. Our installers Marc and Nigel did a fantastic job, very neat and tidy. The conservation grade windows look really authentic and definitely compliment our house. Well done to the whole team!

Resposta da SEH BAC
This is the third time we have used SEHBAC - and every time, it has been a smooth, efficient and friendly service. They do what they say they will do - on time and with a smile! The fitter that we had was friendly, neat and tidy and helpful. The installation of both our new front door and a cat flap are very neat and tidy jobs and the quality of the finished product is excellent. Thoroughly recommended.

Resposta da SEH BAC
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.