Bought a product via cosmetify from Sense 42. Product sent wasn’t same as item displayed on web. It was eventually agreed I could return for a refund. Sent product back with return label, product stil... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great website, delivers on price, goods despatched promptly and love the product. I have been using the earlier Ceramide product because that was all I could obtain. However this improved version i... Ver mais
Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... Ver mais
A empresa respondeu
Overall - happy with the general process of acquiring my fragrance. Pricing - good. Service from sense42 - good. Just Royal Mail delivered on the fifth day. Even though to royal mails credit the times... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de produtos de beleza
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
- Perfumaria
- Loja de produtos de higiene
Sobre Sense42
Escrito pela empresa
We are an online beauty, cosmetics and fragrance retailer in the UK
Stocking products from well-known designer brands such as Hugo Boss, Tom Ford, Calvin Klein and Marc Jacobs, whilst placing importance on stocking your cosmetic essentials.
Our stock covers all areas we love; Fragrances, Makeup, Hair, Skincare, Bath & Body, Men's and Gifts.
We are passionate about giving our customers a luxury, stress-free experience in purchasing the products they need, making them feel and smell incredible..
Shop Gifts Shop FragrancesInformações de contacto
Reino Unido
- sales@sense42.co.uk
- sense42.co.uk
2,6
Mau
342 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products at unbelievable low…
Great products at unbelievable low prices prompt free delivery very impressed
6 de junho de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Resposta da Sense42
Thank you, hope to see you again :)
Resposta da Sense42
Thank you, hope to see you again :)
Very good response and very efficient…
Very good response and very efficient delivery.
28 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Good price and fast delivery turnaround
28 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Resposta da Sense42
Thank you, hope to see you again :)
Great prices, great selection
Great prices, great selection, great customer service
23 de maio de 2022
Resposta da Sense42
Hi please reach out to help@sense42.co.uk to arrange a refund
Resposta da Sense42
Thank you, hope to see you again :)
So happy with order
So happy with order, speedy delivery, proper products, reasonable prices
21 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Resposta da Sense42
Thank you, hope to see you again :)
Shocking customer service
Shocking customer service! Sent the wrong product and tried to claim they had sent the right product despite sending photos of the item and delivery note. The item decription very clearly stated what they were selling, even having a Note to explain and yet received the complete opposite. Eventually agreed we could return for a refund but that meant paying for postge and having to go to a Post Office. Very disappointing would never buy from them again!
15 de maio de 2022
Resposta da Sense42
Hi Donna Smith,
We are sorry for your disappointment and we do apologize for the inconvenience and for this matter. As per our terms and condition, you may return the item back to us and a refund will pe processed once we received the item back.
We do not compromise trading standards and our customers are our first priority.
Please contact customer support for further assistance.
Sincerely,
Sense42
Always wary on Google ads that the page…
Always wary on Google ads that the page might be fake or a scam .. but came here to read the reviews first and decided to take a chance as couldn't find the perfume anywhere else .. turned up 3 days later just as needed so thank you will definitely use again!!!
13 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
great service good prices fast delivery…
great service good prices fast delivery love my perfume
13 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
offered a great deal had money for a…
offered a great deal had money for a week then cancelled
12 de maio de 2022
Resposta da Sense42
Hi Heather Young,
We are sorry for your disappointment and we do apologize for the inconvenience and for this matter. Upon checking from our system, we have send an email that this has been already refunded.
We do not compromise trading standards and our customers are our first priority.
Please contact customer support for further assistance.
Sincerely,
Sense42
Fabulous and easy to order my much…
Fabulous and easy to order my much loved skincare from this company. Delivery was on time, product exactly as I ordered. Definately ordering again. Thankful for the competitive pricing too. Wouldn’t shop anywhere else now.
9 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Competitive price and speedy service
Competitive price and speedy service. Good communication
5 de maio de 2022
Resposta da Sense42
Thank you, hope to see you again :)
Great website love it
Great website, delivers on price, goods despatched promptly and love the product.
I have been using the earlier Ceramide product because that was all I could obtain. However this improved version is great just as I remember the earlier product.
Light, slightly fragranced, it absorbs easily into the skin leaving it feeling fresh and moisturised. Love it.
One thing I hadn't noticed was the sun protection level which has dropped to factor 20 from factor 30. You need sun screen!!
13 de abril de 2022
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