Bought a product via cosmetify from Sense 42. Product sent wasn’t same as item displayed on web. It was eventually agreed I could return for a refund. Sent product back with return label, product stil... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great website, delivers on price, goods despatched promptly and love the product. I have been using the earlier Ceramide product because that was all I could obtain. However this improved version i... Ver mais
Order was cancelled after over a week. No reason given. Awaiting refund. Edited: thanks for your response, but didn’t you think to call or email before sending a system generated cancellation? The... Ver mais
A empresa respondeu
Overall - happy with the general process of acquiring my fragrance. Pricing - good. Service from sense42 - good. Just Royal Mail delivered on the fifth day. Even though to royal mails credit the times... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de produtos de beleza
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
- Perfumaria
- Loja de produtos de higiene
Sobre Sense42
Escrito pela empresa
We are an online beauty, cosmetics and fragrance retailer in the UK
Stocking products from well-known designer brands such as Hugo Boss, Tom Ford, Calvin Klein and Marc Jacobs, whilst placing importance on stocking your cosmetic essentials.
Our stock covers all areas we love; Fragrances, Makeup, Hair, Skincare, Bath & Body, Men's and Gifts.
We are passionate about giving our customers a luxury, stress-free experience in purchasing the products they need, making them feel and smell incredible..
Shop Gifts Shop FragrancesInformações de contacto
Reino Unido
- sales@sense42.co.uk
- sense42.co.uk
2,6
Mau
342 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Sense42
Hi Jon Davies,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear that you have already received your parcel and your experience with our service. We are also doing our very best to deliver all items as we promise and to make sure that the parcel is well packed so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Regards,
Sense42
I found Sense42 to be efficient
I found Sense42 to be efficient. My order was handled well and delivered on time
3 de agosto de 2021
Resposta da Sense42
Hi Mrs. Shelley,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to make sure that the parcel is well packed so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Regards,
Sense42
Very impressed with goods i ordered and…
Very impressed with goods i ordered and very quick delivery xzz
3 de agosto de 2021
Resposta da Sense42
Hi Eunice Wray,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to make sure the goods are well packed. We hope to see you on your next visit.
Stay safe always.
Sincerely,
Sense42
Resposta da Sense42
Hi Janet Bayley,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to be at a reasonable price so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Best,
Sense42
Resposta da Sense42
Hi Miss Lynne Dabell,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to be at the top of all our services so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Sincerely,
Sense42
Resposta da Sense42
Hi James Bebbington,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to be at a reasonable price so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Best,
Sense42
My order never arrived
My order never arrived. When I looked for the tracking details I found that it had been delivered to an address in a different city.
It was a birthday gift for a friend and it never materialised.
21 de julho de 2021
Resposta da Sense42
Hi,
We are sorry for your disappointment and we do apologize for the inconvenience and for this matter.
Upon checking from our system, we have responded to your inquiry we have provided you with the solutions for us to resolve this one right away.
We do not compromise trading standards and our customers are our first priority. Please contact customer support for further assistance.
Please contact our customer service team to assist you further.
Sincerely,
Sense42
Fast dispatch and good communication…
Fast dispatch and good communication throughout
14 de julho de 2021
Opinião espontânea
Resposta da Sense42
Hi Andrew Strickland,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very happy to hear about your experience with our service. We at Sense42 will try our very best to deliver the item as quickly as possible. We also provide good customer service to resolve each and every inquiry. We hope to see you on your next visit.
Sincerely,
Sense42
Perfume was leaking contacted them…
Perfume was leaking contacted them nothing resolved
9 de julho de 2021
Resposta da Sense42
Hi,
I am really sorry for the disappointment and trouble.
I can see from our system that a collection has been arranged for you and we have also sent you an information about the collection.
Please contact Customer Service for further assistance and inquiry.
Sincerely,
Sense42
Great finds 😍 Just wish it was free…
Great finds 😍 Just wish it was free shipping over £20 or something, not £50!! Especially as it’s a UK brand. Hate paying shipping for cheap perfumes
6 de julho de 2021
Opinião espontânea
Poor delivery
Sent a tracking number for my order but goods not for my address, poor considering I had to pay for delivery, had to complain to customer services who arranged another shipment.
3 de julho de 2021
Great value and speedy delivery
3 de julho de 2021
Resposta da Sense42
Hi Claude Dillon,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very happy to hear about your experience with our service. We at Sense42 will try our very best to deliver the item as quickly as possible. We also provide good customer service to resolve each and every inquiry. We hope to see you on your next visit.
Sincerely,
Sense42
Resposta da Sense42
Hi John Leary-Joyce,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we do our very best to be eco-friendly and to deliver all items as we promise. We also wanted to be at a reasonable price and provide a quality item so that all our customers will be happy.
Stay safe always.
Best,
Sense42
Lovely products
2 de julho de 2021
Resposta da Sense42
Hi Marlon CHERRY,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we do our very best to provide genuine products. We also wanted to be at a reasonable price and provide a quality item so that all our customers will be happy.
Stay safe always.
Best,
Sense42
Resposta da Sense42
Hi Steven Rowland,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with our service. We are also doing our very best to deliver all items as we promise and to be at a reasonable price so that all our customers will be happy. We hope to see you on your next visit.
Stay safe always.
Best,
Sense42
Resposta da Sense42
Hi Dawn,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and you can attest that we are doing our best to serve all our customers. We will do our very best to deliver all items as we promise and provide a quality item so that all our customers will be happy.
Stay safe always.
Best,
Sense42
Fast delivery and all genuine products
Fast delivery and all genuine products! Fantastic prices cheapest by far . Perfumes were original and not fakes! Will definitely buy from them again! Thank you!!
1 de julho de 2021
Resposta da Sense42
Hi Aisha Mohammed,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we will do our very best to deliver all items as we promise. You are one of the customers can prove that all our items are original and genuine. We hope to see you on your next purchase.
Stay safe always.
Best,
Sense42
Speed delivery
Speed delivery, great prices. Very good customer care as the package came carefully packed to avoid any breaks. Happy with company. Would recommend.
25 de junho de 2021
Opinião espontânea
Resposta da Sense42
Hi Kate,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we will do our very best to pack the item in a good condition to avoid damages. We hope to see you on your next purchase.
Stay safe always.
Best,
Sense42
Resposta da Sense42
Hi Maureen Hunt,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we will do our very best to deliver all items as we promise. We hope to see you on your next purchase.
Stay safe always.
Best,
Sense42
Resposta da Sense42
Hi Mrs. Fisher,
Thank you for taking the time to leave a 5-star review, we really appreciate your feedback.
We are very delighted to hear about your experience with us and we will do our very best to deliver all items as we promise. We are also doing our best to be at a reasonable price and provide a quality item so that all our customers will be happy.
Stay safe always.
Best,
Sense42
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