Sensory Oasis is our go-to for resources to assist my neurodiverse children, one who is also deaf. Orders are picked, posted and arrive promptly, and sent with care. I know that the resources... Ver mais
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Sensory Oasis is our go-to for resources to assist my neurodiverse children, one who is also deaf. Orders are picked, posted and arrive promptly, and sent with care. I know that the resources... Ver mais
A empresa respondeu
Everything was packed up beautifully, every product was perfect! Was given a little personal note and some candy 🥰 will absolutely be buying more fidgets from this company again, they are all lovely... Ver mais
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I was able to get an invoice in advance to put thru NDIS to see if it was accepted within the funding ( self managed) . It was all very easy process. My daughter loves her weighted Labrador Dog she... Ver mais
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I’m a Sensory Oasis regular both online and in store - fabulous service and products as always! A great range of products, and Jody goes above and beyond if you have questions about a product or needs... Ver mais
A empresa respondeu
Sensory Oasis for Kids is a neurodiverse family-owned business in Australia, specialising in Sensory Toys, Weighted Blankets, Educational Products, and tools for neurodivergent children. Drawing from our personal experiences, we offer empathetic guidance and lived experience to help families navigate sensory regulation, fine motor skills, gross motor skills, and the joy of learning. Our store is a haven for Sensory Products, Games, Puzzles, Therapy Aides, Educational and Therapy Books, Fidget Toys, Weighted Animals, Classroom Resources, Art Supplies, and more. We are fully NDIS registered and committed to offering products that foster inclusivity, mindfulness, and creativity. Explore our handpicked selection and find the perfect tools to support your child's unique needs and growth.
36 Lobelia Drive, 3025, Altona North, Austrália
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I ordered the Jelly Fish lamp for my Nephews birthday. The Jelly fish weren’t moving/swimming and the water leaks. I’ve tried to contact multiple times, emails, messages ect to see if I could send it back for a replacement or get a refund no reply or response whatsoever, after weeks/months. Don’t waste your money, very poor customer service!

Resposta da Sensory Oasis for Kids
Ordered and received promptly
Excellent communication and customer service. Some of the items we were recommended by our OT weren't available on the website and Jody went above and beyond to restock and send them to us. She was so helpful. Highly recommend!
Jodie was so helpful in organising our large order in a short turn around time - nothing was too much trouble and I really appreciate her assistance and the items were great and appreciated by all our educators.
Really impressed with the level of customer service provided and the prices of products.
Fantastic and knowledgeable customer service. Great range of sensory products. It’s my kids favourite store!
We love this store!, I took my spicy 3-year-old into the shop, they were acknowledged and welcomed to which doesn't often happen with kids in shops, quirks and all, and online store options are efficient and well communicated.
Just gave our grandsons what we bought at the airport before our flight and it gave them hours of fun
Easy to use website and fast delivery. The sensory tools themselves are as advertised - much appreciated. I use them in an adult training environment and have them for people to use for regulating concentration. People really appreciate having them there and are making good use of them. The ones with moving parts are generally nice and quiet which is perfect for a training environment.
Always a great experience when ordering from this company the owner is always super helpful and I love ordering from sensory oasis
The sensory plush toy is lovely, very well made, and delivery was prompt. Would 100% recommend this company.
Easy to use website, lots to choose from, quick delivery, great products.
Jody, Marty and the team as so welcoming and knowledgeable about their stock and neuroaffirming goodies. My boys always find a new fidget or game that makes self regulation helpful and visiting the store to try the fidgets out and get Jody and Marty's recommendations makes the trip to the store so worthwhile.
Jody and the team at Sensory Oasis are amazing, They have a wide range of quality toys available. So knowledgeable about products and more than happy to help with products not in stock. Absolutely recommend.
Very helpful on the phone and took less than half an hour to process my order and provide tracking details.
arrived early for a xmas present at short notice
These guys were amazing. So helpful and kind and I would not hesitate to use them again or recommend them to anyone.
It's always a great experience dealing with Sensory Oasis. Great range of products, prompt shipping, useful info on the website. I love being able to go instore and actually see and feel their products and get recommendations. Highly recommended!
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