I ordered 2 ultimate flashlight Survival kits and was sent 2 very small plastic flashlights that came from an Individual that was thrown in a bag and shipped. Asked for a refund 2 times but has nev... Ver mais
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I ordered the Ultimate Survival Flashlight through Teachabags (Sentenarts) and received the wrong order. I have sent three emails to the email address on their website, and they came back as “address... Ver mais
Although shipping took quite awhile, the bag is gorgeous!! 😍 I also ordered during the "free matching wallet with purchase" trial, and the wallet is beautiful as well. They appear to be quality made,... Ver mais
A empresa respondeu
Just received my leather Pride and Prejudice tote bag. It is beautifully made and is certainly a quality piece. I’m a little disappointed that the promised “free “wallet was not included in the shipm... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
SentenArts LLC is a global print-on-demand e-commerce company. We sell wide range of printable products in the U.S. and internationally that customers buy as gifts to their loved one and personalize them with our unique print-on-demand service. We use printshops in the U.S to deliver our products fast and with high-quality. At SentenArts, we believe that beautiful design and art can bring people joy. Here we created impressive graphic Drinkware (Tumbler Cup, Ceramic Mug, Water Bottle), Apparel & Accessories (T-shirt, Ugly Sweater, Handbag...), Phone Accessories (Phone case, Leather Wallet Phone Case) and more that make all bookish souls feel strongly connected to. Putting heart and soul into it, every SentenArts item showcases your unique individuality, hobby, faith as well as your personal interest. We also believe that quality products and great customer support are the only options.
Informações de contacto
Vietname
- sentenarts.com
3,3
Aceitável
199 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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As pessoas também visitaram
Fake bags, unethical business
Ordered a brown handbag with Edger Allen Poe book spines printed on it. The bag came with a pink tint over the entire bag. Ordered a black top grain leather bag with the same print and it came with a purple tint and was made of fake leather. Company was contacted via email for a refund but ignored the request. The issue was finally resolved by filing a dispute on the charge and the credit card company finding SentenArts at fault.
7 de dezembro de 2024
Opinião espontânea
Resposta da Sentenarts
Dear Daniel,
We sincerely apologize for the issues you experienced with your order, and we truly understand your frustration.
It’s clear that there was an error in printing, resulting in the incorrect color on both bags. We offered to send replacements to ensure you received the quality you expected, but we understand that you prefer not to discuss this further.
We hope to have the opportunity to serve you again in the future, and we are committed to ensuring a better experience next time.
Thank you for sharing your thoughts.
Attractive bag , love the personalization
No wallet included- is that a separate shipment? No paperwork included- and arrived a bit bent and crinkled- hope it straightens out with use!
14 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Karolena,
Thank you for sharing your feedback with us!
We’re sorry to hear about the issues with your recent order. We understand how disappointing it can be when items arrive not in perfect condition.
To clarify, the wallet is indeed a separate item, and we apologize if that wasn’t clearly communicated. We appreciate you bringing this to our attention.
We hope that the bag straightens out with use, but if it doesn’t, please reach out to us, and we’ll be happy to assist you further.
Your satisfaction is very important to us, and we’re here to help!
Not worth the aggravation
I ordered two totes ( there was a “deal” being offered). Different designs. Both ordered exactly the same time. Dec 6, 2024. There was no mention of a shipping date, but I figured at some point I would receive some communication.
When I hadn’t heard anything by Dec 17th I emailed to inquire what the status. I used the only email made available to customers which was some automated response with poor English.
The link they sent just kept showing me the package had entered the country but sitting somewhere in Illinois since Dec 26.
On January 4 I finally received ONE bag. It’s fine and I like it okay, but am really disappointed none of the images on line show how PROMINENTLY the company the piece was ordered from is PRINTED on the bag….iCK. For a $90 bag, was not expecting that. If I could scrape it off I would
Now Jan 14, still no update on receiving the OTHER bag, ordered at the same time.
In the end, not worth the money. Sorry I purchased.
4 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Christa,
Thank you for taking the time to share your experience with us.
We sincerely apologize for the delays and the confusion regarding your order. We understand how frustrating it can be not to receive timely updates, and we’re truly sorry for any inconvenience this has caused.
Your feedback about the visibility of our branding on the bag is also important to us, and we appreciate you bringing it to our attention. We strive to provide clear product images and descriptions, and we’ll take your comments into consideration.
Regarding your second bag, we are actively working to resolve shipping issues, and we encourage you to reach out to us directly for updates.
Thank you for your understanding, and we hope to make this right for you.
Customer service was great and bags…
Customer service was great and bags where so cute
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Elese,
Thank you for your fantastic review!
We’re thrilled to hear that you had a great experience with our customer service and that you find our bags cute! We take pride in both the quality of our products and the support we provide to our customers.
Your satisfaction means the world to us, and we’re always here to help with any questions or concerns you may have. If you decide to shop with us again, we can’t wait to assist you further.
Thank you for choosing us, and we hope to see you back soon! 😊🎉
Shipping time was much longer than estimated
It was not made clear that this would be an international delivery and that the length of shipping time could in fact double.
8 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi John,
Thank you for your valuable feedback!
We sincerely apologize for any confusion regarding the international delivery and shipping times. We strive to provide clear information, and we appreciate you bringing this to our attention.
We understand how important timely delivery is, and we’re continuously working to improve our communication and shipping processes. Your experience is important to us, and we want to ensure that our customers have a seamless shopping experience.
If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding! 😊
This bag is the greatest thing I've…
This bag is the greatest thing I've ever seen! The details, the colors and it really has my name on it!! I love it so much, can't wait for the matching wallet to come! I'll definitely shop here again. It's a book lovers heaven! 🥰
14 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Wynter,
Thank you for your amazing review! We’re absolutely thrilled to hear that you love your bag so much!
It’s wonderful to know that the details and colors resonate with you, especially since it has your name on it. We can’t wait for you to receive the matching wallet; it will be a perfect addition!
We’re dedicated to creating a delightful shopping experience for book lovers like you, and we can’t wait to welcome you back again. If you need anything, please feel free to reach out.
Happy reading! 🥰📚
Product is beautiful and well made
Product is beautiful and well made. However, one of my packages has been lost in the mail. I was immediately offered a replacement. Really great customer service. Thank you!
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Catharine,
Thank you for your wonderful review!
We’re so glad to hear that you find the product beautiful and well-made. We truly appreciate your understanding regarding the lost package, and we’re happy that we could offer you a replacement right away.
If there’s anything else we can assist you with or if you have any further questions, please don’t hesitate to reach out. We’re here to help!
Thank you for being a valued customer! 😊
;eautiful bag
Beautiful bag I wish I had it monogrammed. Perfect for work. The only downside was it took about 6 weeks to get delivered
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Dear Shannon,
Thank you so much for your thoughtful review!
We’re thrilled to hear that you find the bag beautiful and perfect for work. We understand how special a monogrammed bag can be, and we appreciate your feedback on that.
We sincerely apologize for the delivery delay; we strive to improve our shipping times to ensure our customers receive their items as quickly as possible. Your patience means a lot to us!
If you have any other suggestions or need assistance, please feel free to reach out. 😊
Very pleased
My bag arrived and I am very pleased. The design is beautiful. Thank you so much.
14 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Thank you for taking the time to share your experience, Leila!
We’re so happy to hear that your bag has arrived and that you love the design. We take great pride in creating beautiful products, and your satisfaction is our top priority.
It’s always wonderful to know that our efforts resonate with our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Enjoy your new bag, and thank you for being a valued customer! 😊
The bag is just gorgeous
The bag is just gorgeous! I can’t wait for my daughter to come pick it up, super excited!!!! Thank you so much!
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Tamra,
Thank you for your lovely review!
We’re thrilled to hear that you think the bag is gorgeous! It’s always heartwarming to know that our products bring excitement and joy, especially when it’s a gift for someone special like your daughter.
We can only imagine how eager you must be for her to pick it up! If she has any preferences or if you have any questions about our products, we’re here to help.
Thank you for choosing us, and we hope to see you back soon for more beautiful bags!
Personalization is so Worth It!
My personalized purses came in, and they look and feel fantastic! The Odyssey and Macbeth designs look phenomenal, and I couldn't be happier.
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Athena,
Thank you so much for your fantastic review! 🌟
We’re thrilled to hear that your personalized purses arrived and exceeded your expectations! It’s wonderful to know that you love the Odyssey and Macbeth designs—they truly have a unique charm.
We take great pride in crafting products that not only look great but also feel amazing, so your satisfaction means the world to us. If you have any questions or need assistance with anything else, please don’t hesitate to reach out.
Thank you for choosing us, and we can’t wait to see you back for more beautiful items in the future! 😊
Took two and a half months to receive…
Took two and a half months to receive my package and it wasn’t even my order - got someone else 1 purse with her name on it. when I ordered two purses and two wallets.
I have received nothing but generic responses and links to packages that are still waiting on pick up since November. This is the worst customer service experience and waiting three months for something is ridiculous.
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Dion,
We sincerely apologize for the frustration you’ve experienced with your order. 😔
It’s disappointing to hear that your package took so long to arrive and that you received the wrong item. We understand how important it is to get exactly what you ordered, especially after such a long wait.
We checked our records and see that our staff replied to your email regarding this issue. We encourage you to review that response, as we’re committed to resolving this for you as quickly as possible.
Thank you for your patience, and we’re here to assist you further. Please let us know how we can help!
I LOVE LOVE LOVE my bag!!!!
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Tiffany,
Thank you so much for your enthusiastic review!
We’re absolutely thrilled to hear that you LOVE your bag! 🎉 Your excitement truly makes our day, and it’s wonderful to know that our product has brought you so much joy.
We take great pride in creating bags that our customers adore, and your feedback inspires us to keep doing what we love. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for choosing us, and we hope to see you back soon for more fabulous items!
The bag I ordered for my 17 year old…
The bag I ordered for my 17 year old daughter arrived safe and looks just like the picture!
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Erik,
Thank you for your wonderful review!
We’re so glad to hear that the bag for your daughter arrived safely and matches the picture perfectly! 🎉
It’s always our goal to provide products that not only meet but exceed expectations, and we’re thrilled that you and your daughter are happy with it.
We hope she loves using it as much as we loved creating it! If you have any questions or need assistance with anything else in the future, please feel free to reach out.
Thank you for choosing us, and we look forward to serving you again soon! 😊
havent received the 2 bags yet so I…
havent received the 2 bags yet so I can't rate the bags only the customer service and that is not good at all. If the bags arrive, which I doubt they will,then I'll rate them. As of now I'm out $100.00
13 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Michael,
We’re truly sorry to hear about your experience, and we understand your frustration regarding the delay with your bags. 😔
We checked our records and see that we haven’t received any email from you regarding this issue. If you could reach out to our support team with your order info at your earliest convenience, we’d be more than happy to investigate and resolve any concerns you may have.
Your satisfaction is very important to us, and we want to ensure you feel supported throughout this process. Thank you for your patience, and we look forward to assisting you further!
Please be more mindful of shipping…
Please be more mindful of shipping limitations. I received an email on December 5, 2024 saying I'd receive my item in 10-15 days (including weekends). It didn't arrive until January 7, 2025. Tracking was also very spotty, and I had to contact customer service, as the first bag I ordered arrived last.
As for the bag itself, it seems the workmanship is not durable. I'm concerned about fading, but the zipper is awful, and I hope waxing it will help. The straps have a "raw" finish to them, and the edges are not pleasant to the touch.
The extra star is because customer service responded fairly quickly and with an update.
7 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Stephanie,
Thank you for sharing your feedback with us.
We sincerely apologize for the delays you experienced with shipping and the issues with your bag. 😔 We understand how frustrating it can be when expectations aren’t met, and we appreciate your patience throughout this process.
We’re glad to hear that our customer service team was able to respond promptly, but we’re sorry to learn about your concerns regarding the workmanship. Your feedback is invaluable, and we take it seriously as we strive to improve our products.
Please reach out to our support team via email so we can address your concerns directly and ensure you’re satisfied. Thank you for giving us the opportunity to make this right!
Very slow fulfillment - typo on product
First, we made the order the first week of December for 2 bags and one finally arrived on January 12th, when the initial shipment was promised by Christmas. As of writing this review, the second bag is bouncing around distribution centers in Illinois and Indiana. The one bag which arrived was in good shape, however there’s a typo on it. I got the Pride and Prejudice Medium satchel and on the side is an graphic of the letter from Darcy to Elizabeth with just the salutation and signature in real words. It says “Miss Bennett” - with 2 t’s. The name in the book only has 1 t - Elizabeth Bennet. Maybe it’s too picky, but if you are looking to sell expensive ($200+) leather bags targeted to book people, getting the name of the main character wrong on the product isn’t great. It’s a nice size and I’ll still use it, but I’ll always be a little annoyed by the typo and the experience was not worth buying anything else from them.
12 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Emily,
Thank you for taking the time to share your experience with us!
We’re truly sorry to hear about the delays with your order and the typo on your bag. 😔 We understand how disappointing it can be when expectations aren’t met, especially with a special gift intended for the holidays.
We appreciate your feedback regarding the misspelling of “Bennet.” Please reach out to our support team via email so we can assist you further and address any concerns you have.
Thank you for your understanding, and we hope to regain your trust in the future!
Lovely Products. Transparent customer service.
The items arrived as advertised and were really lovely. Emails were sent as progress occurred which was helpful.
12 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Laura,
Thank you so much for your lovely feedback!
We’re thrilled to hear that your items arrived as advertised and that you found them to be really lovely. 🎉 It’s always our goal to provide a seamless experience, and we’re glad the updates kept you informed along the way.
Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you for choosing us, and we hope to serve you again soon! 😊
My wife loves all of the products…
My wife loves all of the products purchased. The only issue we had was with shipping but your response and help was appreciated
10 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Charles,
Thank you for your wonderful review!
We’re so happy to hear that your wife loves all the products you purchased. 💖 It means a lot to us when our customers find joy in what we offer!
We sincerely apologize for the shipping issue you experienced. We understand that delays can be frustrating, and we’re glad that our team was able to assist you. Your feedback is really valuable to us as we continue to improve our services.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help, and we look forward to serving you again in the future! 😊
Beautifully designed purse
Beautifully designed purse. Love the image and the bright lining.
11 de janeiro de 2025
Opinião espontânea
Resposta da Sentenarts
Hi Caitlin,
Thank you so much for your kind words!
We’re thrilled to hear that you love the beautifully designed purse, as well as the image and bright lining! 🎉 Your satisfaction means everything to us, and it’s wonderful to know that our designs resonate with you.
We put a lot of effort into creating unique and stylish products, so your feedback truly brightens our day. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thanks again for choosing us! 😊
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