Seven Cells Opiniões 831

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Was charged May 1, shipping label created May 2. It is May 4 & nothing has shipped yet. Fairly decent experience up until now. Will see what happens & may revise review. Edit: Dr approved 4/29. 5/6 ad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m so impressed with this company. I found it through a women’s group on social media, so I was a little hesitant to actually try it. Wow, was I impressed. Simple pricing. No “club” fees. Thorough m... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Difficult to communicate with. No phone # provided. Emails claim to have been sent, but unable to locate in Spam/Junk folders. Customer service hours are M-F 8:30-5 pm CST. Rec’d a notification the it... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Abysmal communication they won’t answer calls they won’t return voicemails nor email back with non automated messages.. user beware. Haven’t missed a dosage however came close and required several cal... Ver mais

Informações sobre a empresa

  1. Farmácia online

Escrito pela empresa

We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

831 opiniões

5 estrelas
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1 estrela

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Tirzepitide was the major cause of me…

Tirzepitide was the major cause of me getting very sick with gall bladder disease. I had to have surgery in Italy. This medicine should be illegal for weight loss

24 de julho de 2025
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

We’re truly sorry to hear what you’ve been through. Your health and safety are very important to us. Please reach out to our team at care@sevencells.com so we can talk with you directly.

Classificada 1 em 5 estrelas

TRT known to cause infection and require antibiotic therapy.

My email to seven cells... currently awaiting response. I am a Registered Nurse with a compact license, this means I can practice nursing in several states. Please read and DO NOT take if this is your lot number 12JUN25CYP, there are known reactions that require antibiotics. Unfortunately for my husband's friend, it required incision and drainage of his leg.

As the wife of a patient currently undergoing testosterone replacement therapy (TRT) using your product, I’m writing to express my deep concern regarding serious adverse reactions experienced by both my husband and his long-time friend. My husband has received three administrations of your testosterone product, each injected at a different site, and all resulting in painful, swollen, hot-to-the-touch lumps. He is now receiving antibiotic treatment for the infection—something he has never experienced with any other TRT injection.

After noticing these symptoms, my husband contacted his friend—also receiving TRT from the same doctor and from the same product batch. Shockingly, his friend developed a severe infection following his very first injection that required incision and drainage. They compared their vials and confirmed they were both prescribed testosterone from lot number 12JUN25CYP.

When Seven Cells reached out to my husband, your team attributed the infection to improper injection technique and suggested he had caused his own adverse reaction. However, I am the one who administers the injections. I am a registered nurse with over 10 years of experience providing intramuscular injections using aseptic technique. I administered his previous TRT injections—not provided by Seven Cells—without a single adverse reaction. Your representative's claim that my husband is “the only one” who experienced issues is demonstrably false.

Furthermore, Seven Cells has made no effort to warn other patients about this clear safety issue tied to a known batch of your product. My husband has received no clear remediation—no refund, no meaningful guidance. When he raised his concerns, your pharmacist, Anna, referred to his request for a refund as “irrelevant”—a deeply insensitive remark given the infection required medical intervention. That level of professionalism—and disregard for patient safety—is unacceptable.

As a healthcare professional, I have never before witnessed this specific kind of reaction in any of the countless intramuscular injections I’ve administered, let alone in two individuals exposed to the same medication batch. I am alarmed by the lack of accountability and transparency demonstrated by your organization.

I would like to know:

Where can I leave a formal review for your product?

Who can I contact regarding the mishandling of this situation by your pharmacist, Anna?

What steps will be taken to ensure proper handling and communication around adverse product reactions?

At minimum, my husband deserves a full refund and an apology. His numerous voice messages have gone largely unanswered, and the effort he's invested in trying to resolve this issue is being met with indifference.

I look forward to your prompt response and a clear plan to remediate this matter.

29 de julho de 2025
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

We take all reports of adverse drug reactions seriously. We have investigated the lot in question and confirmed through an FDA-registered independent lab that it meets all sterility, endotoxin, and potency specifications.

Classificada 1 em 5 estrelas

om-line ordering is not working

on-line ordering doesn't work

10 de dezembro de 2024
logótipo da Seven Cells

Resposta da Seven Cells

We apologize for the brief downtime earlier. The website is now back up and running. Thank you for your patience, and we’re sorry for any inconvenience this may have caused.

Classificada 2 em 5 estrelas

I liked your product but it was just…

I liked your product but it was just too expensive to be sustainable.

13 de dezembro de 2024
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Resposta da Seven Cells

Thank you for the feedback, we really appreciate you giving our product a try. We understand that cost is an important factor, and we’re always looking for ways to add more value and improve affordability. If anything changes or if you'd like to revisit it in the future, we’d be happy to help.

Classificada 1 em 5 estrelas

Disappointed

A pause in the subscription, which was agreed to due to an adverse reaction, was not honored. Therefore, I cancelled.

11 de dezembro de 2024
Classificada 5 em 5 estrelas

my weight loss has been a positive experience!

You have made my weight loss so much easier . I have lost weight and have almost reached my goal. ! Thank you ! Thank you ! ❤️

27 de novembro de 2024
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Resposta da Seven Cells

That’s incredible to hear, congratulations on getting so close to your goal! We’re honored to be part of your journey and so glad we could help make things easier. Thank you for trusting us.

Classificada 5 em 5 estrelas

Great service and uncomplicated

Helpful, easy to navigate, great results. Have recommended this company to many friends and relatives!

22 de novembro de 2024
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Resposta da Seven Cells

Thank you so much for your kind words and for spreading the word about us! We're happy to hear you’ve had a great experience and are seeing real results. Your support means the world to us, we're always here if you or your loved ones ever need anything!

Classificada 5 em 5 estrelas

Timely deliveries with updates from Fed…

Timely deliveries with updates from Fed Ex.

6 de maio de 2025
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Resposta da Seven Cells

Thank you for your feedback! We’re happy to hear your orders have arrived on time with clear updates along the way. We know how important fast, reliable shipping is; so we’re glad we delivered on that. Let us know if we can support you with anything else!

Classificada 5 em 5 estrelas

Easy and convenient

Convenient and easy and the staff always helpful and friendly. Worked great and lost weight quickly.

5 de novembro de 2024
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Resposta da Seven Cells

Thank you for the review! We're glad to hear everything was convenient, easy and most importantly; helped you lose weight. Thank you for choosing Seven Cells, if you ever need anything else, please reach out.

Classificada 5 em 5 estrelas

On time delivery every month

On time delivery every month. Product definitely helped me to lose 25 lbs.

3 de novembro de 2024
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Resposta da Seven Cells

Thank you for your feedback! That's amazing, we're excited to hear that our product helped you lose 25lbs. Keep up the great work!

Classificada 5 em 5 estrelas

I appreciate the convenience and cost

You are always timely, and the appointments are convenient during my busy life! Thank you

4 de novembro de 2024
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Resposta da Seven Cells

Thank you for your review! One of our goals is to make health more accessible and we're glad to hear our appointments are convenient for you. Thank you for choosing Seven Cells!

Classificada 5 em 5 estrelas

efficient

efficient, careful and helpful service

1 de abril de 2025
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Resposta da Seven Cells

Thank you for the kind words, we appreciate them!

Classificada 1 em 5 estrelas

Lack of follow-through between customer…

Lack of follow-through between customer service and pharmacy asked for the pharmacist to call me about my prescription. It never happened.

31 de outubro de 2024
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Resposta da Seven Cells

Thank you for sharing your experience, and we’re truly sorry to hear about your experience. One of our team member's has reached out to you via email to provide support and next steps.

Thank you for your patience and for giving us the opportunity to make it right.

Classificada 4 em 5 estrelas

They delivered the first couple months…

They delivered the first couple months on time. The next few were spotty at best. Last delivery was delayed, warm, there wasn’t any cold in the packets. I don’t know how bad that will be yet.

21 de outubro de 2024
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Resposta da Seven Cells

Thank you for your feedback. We’re sorry to hear about the recent shipping issues and truly understand your concern. If you have any questions regarding your shipments, please contact care@sevencells.com

Classificada 1 em 5 estrelas

Over charged me for Tirzepatide

Over charged me for Tirzepatide, stated $297 plus $25 shipping for first month. Pretty sure that doesn’t add up to $522. No one I spoke to could fix the issue. Take your business somewhere else. Total rip off scam company.

14 de janeiro de 2025
Opinião espontânea

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