Seven Cells Opiniões 831

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Was charged May 1, shipping label created May 2. It is May 4 & nothing has shipped yet. Fairly decent experience up until now. Will see what happens & may revise review. Edit: Dr approved 4/29. 5/6 ad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m so impressed with this company. I found it through a women’s group on social media, so I was a little hesitant to actually try it. Wow, was I impressed. Simple pricing. No “club” fees. Thorough m... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Difficult to communicate with. No phone # provided. Emails claim to have been sent, but unable to locate in Spam/Junk folders. Customer service hours are M-F 8:30-5 pm CST. Rec’d a notification the it... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Abysmal communication they won’t answer calls they won’t return voicemails nor email back with non automated messages.. user beware. Haven’t missed a dosage however came close and required several cal... Ver mais

Informações sobre a empresa

  1. Farmácia online

Escrito pela empresa

We bring the Doctor to your doorstep with our telehealth platform. Seven Cells and our physician partners offer online consultations for common medical issues. Our US-based pharmacy delivers medication ordered online straight to your home, in discreet packaging


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

831 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Don't do it!

Don't do it!! It is a scam. The first orders will come on time. I was charged $522 in September, but never received the medicine. I have been dealing with them to get a refund. They gave me a break down of my payments and shipments, but when I put the shipment information into the Federal Express site they are not the same. So I went to the Federal Express office and they showed me Seven Cells info was incorrect. Now trying to get a refund takes an act of Congress.

17 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Shipping Issues-find more reputable pharmacy!

Multiple times the company shipped prior to 30 days and also after 30 days, and did not notify of shipment which resulted in ruined product. They would not rectify even after many months of membership. Too many companies doing the same service to stay with one that is unreliable and unprofessional

28 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I’ve had a very frustrating experience…


I’ve had a very frustrating experience with this company. While the product itself is great, the delivery process has been a nightmare. The first two months went smoothly, but now it's been nothing but delays and confusion. I've been charged days ago, my order is over a week late, and they’ve promised to send tracking info at least seven times with no follow-through. I even completed a follow-up consultation, called their phone number, and was told to contact the pharmacy, only to find out my order was canceled—but I was still charged! The runaround has been ridiculous. I wouldn’t recommend purchasing from them.

24 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They are thieves!

They are thieves!! Your first prescriptions will go as planned. They told me they have a new system and I had to fill out a new questionnaire. I filled out the questionnaire every week and called them every week, but no new meds. Claire who works in their custom care team wrote me the rudest note telling me to fill out their questionnaire. Since I told her it has been done weekly I haven't heard from her. I am being charged $522 a month for air. Don't do it unless your ready to throw good money away

14 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They are a mess

They changed their business system and now I have to re-apply to get my shipment. Also had them ship me someone else's prescription in the past several months - they are a mess. Moving on to another provider.

4 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Always late with the same excuse!!! Don't order Tirzepatide here

On Aug 19, 2024 I paid and ordered my Tirzepitide Prescription was told it would ship within 7 business days. As of Aug 28th, I have no shipping confirmation and no one at the company has contacted to tell me why. After 2 emails and threatening to contact my bank for a fraudulant charge no one has returned my emails. I stressed the need to recieve my medicine in a timely matter due to already bieng late for my next dose but the company does not seem to care about that. After complaining to the BBB I got the order the next day, now month 2 after being told once I was in the system subsequent orders would be recieved in plenty of time to keep on schedule I am a day away from needing a refill and no medicine.

24 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service is terrible

Customer service is terrible. I received an email to give a review and receive a 10% coupon good for your next order. What they don't tell you is that it's only good for new customers. Then why send it to an existing customer. SCAM

19 de setembro de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and understand your frustration. Our intention is to reward all customers, but it sounds like we fell short in clearly communicating the details.

We truly value your loyalty and would love to make this right. If you could reach out to us directly at care@sevencells.com, we’d be happy to assist you and find a solution. Your feedback helps us improve, and we appreciate your understanding.

Classificada 5 em 5 estrelas

A few months ago

A few months ago, I decided to order Tirzepatide from SevenCells and it was probably one of my best decisions this year. I've lost 20 pounds so far. SevenCells has been amazing, I've never had any problems with my deliveries and they've been very helpful so far.

4 de setembro de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Consumer,

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with SevenCells and that you’ve seen great results with Tirzepatide. Your success is our priority, and we’re glad to know our team has been helpful along the way. If you ever have any questions or need assistance, don’t hesitate to reach out. Here’s to your continued success!

Classificada 5 em 5 estrelas

Great Pharmacy for weight loss!

I love this pharmacy! Jessica was so kind and patient with me and helped me with all of my questions. I’ve been on a weight loss journey and seven cells has been a life saver for me.

28 de agosto de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Michael Zelenke,

Thank you so much for your amazing review! We're delighted to hear that Jessica was able to assist you with your questions and make your experience enjoyable. It’s wonderful to know that SevenCells has been a helpful part of your weight loss journey. We’re here to support you every step of the way, so don’t hesitate to reach out if you need anything in the future.

Wishing you continued success!

Classificada 5 em 5 estrelas

Tirzepatide

Started back in beginningwith this company and have lost 45 lbs on tirzepatide!! I can’t thank them enough. I’m beginning to find myself again thanks to this weight loss. I’m not eating like I used to and I’ve completely changed my lifestyle due to this wonder drug. I can finally keep up with my kids. Thank you guys.

3 de junho de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Emily Ridgely,

Wow, thank you so much for sharing your incredible journey with us! We’re thrilled to hear that you’ve lost 45 lbs and that Tirzepatide has made such a positive impact on your life. It’s inspiring to know that you’re feeling like yourself again and enjoying quality time with your kids. Your success is our greatest reward, and we’re here to support you every step of the way.

Thank you for choosing SevenCells!

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. They have withdrawn money from my account 3 times, and I have only received one month’s worth. They refuse to help me or refund my money. Buyer beware.

2 de setembro de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

I'm really sorry to hear about your experience, and I appreciate you bringing this to our attention. We take such issues seriously and want to resolve this as quickly as possible. Can you please contact us directly at revieworders@sevencells.com with your phone number so we can give you a call. We’ll look into this matter thoroughly and work to address your concerns. Your satisfaction is important to us, and we want to make things right. Thank you for giving us the opportunity to rectify this situation.

Classificada 5 em 5 estrelas

Great pharmacy to work with

Great pharmacy to work with, both at a consumer level, and provider level. Fast delivery, and fast response time. Patients have said nothing but great things. Pharmacy technicians like Jessica actually take their time and talk to you unlike the ones at CVS or Walgreens where you are just a number to them. Highly recommend.

13 de agosto de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Jonathan Gonzalez,

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our team, especially with Jessica. Providing personalized service is a priority for us, and it’s fantastic to know our efforts are making a difference. We appreciate your recommendation and look forward to continuing to serve you and your patients!

Classificada 5 em 5 estrelas

tirzepatide

Started back in March with this company and have lost around 40 lbs on tirzepatide!! I can’t thank them enough. I’m beginning to find myself again thanks to this weight loss. I’m not eating like I used to and I’ve completely changed habits due to this wonder drug. Thank you guys.

22 de março de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Jessica,

Thank you so much for sharing your amazing journey with us! We’re thrilled to hear that you’ve lost 40 lbs and are feeling like yourself again. It’s wonderful to know that Tirzepatide has helped you change your habits for the better. Your success is our motivation, and we’re here to support you every step of the way.

Thank you for choosing SevenCells!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Easy to contact and communicate my needs.

15 de agosto de 2024
Opinião espontânea
logótipo da Seven Cells

Resposta da Seven Cells

Hi Joseph Howley,

Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience with our customer service and found it easy to communicate your needs. Your satisfaction is our top priority, and we’re always here to help. If you need anything in the future, don’t hesitate to reach out!

Classificada 5 em 5 estrelas

Great Experience My wife tried the compound they make…

My wife tried the compound they make for weight loss instead of the high dollar name brand stuff that insurance no longer covered. She said it was all an easy process to do through the mail and the customer service was great. She also really seemed to like some face moisturizer she got from there.

22 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

One problem after another...

Originally, I had a prescription for MED-A, but I canceled it after one month. Three months later, I was unexpectedly charged for a refill. Despite Seven Cells admitting the mistake was on their end, getting a refund felt like it took an act of Congress. Last month, I switched to MED-B. Unfortunately, my first shipment was sent to the wrong city due to a glitch in their online ordering system that altered both the city and zip code. After countless emails, online chats, and phone calls, they finally shipped a new vial to the correct address. However, I was surprised to find that the Beyond Use Date (BUD) was just 11 days after it was made. When I went online to cancel the service, I received an email stating it was too late to cancel and that I would be charged again.

Even though I've been assured that I won’t be charged, I fully expect that I will be and will have to spend a ton of time and effort to get my money back.

The sudden barrage of 5-star reviews here and Google is a huge red flag!

22 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent employees

Seven Cells pharmacy has excellent customer service! They are always so helpful over the phone. Great employees there! One of my favorite products from there is the hydrating face moisturizer!

21 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

I've been using this company for 2 years now, and I must say, they really are the best. Ordering is fast and easy. Received my order in just a few days and even had a free gift.

15 de agosto de 2024
Opinião espontânea

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