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Shapeshine Opiniões 15

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TrustScore: 2.5 em 5

2,5

Fornecedor de soluções de e-Commerce
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Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce
  2. Serviço de e-commerce
  3. Empresa de software

Escrito pela empresa

At ShapeShine, we believe that true well-being starts with balance — in energy, mind, and design. Our mission is to create everyday pieces that don’t just look good, but feel right — accessories made to support calm focus, grounding, and harmony in a busy, modern world. Each of our pendants and wellness items is carefully crafted using natural mineral materials and stainless finishes to combine lasting quality with minimalist elegance. Every product goes through multiple quality checks before it reaches you, because our goal is simple: to make something you’ll genuinely love to wear. We’re a small team that truly cares about our customers. Whether it’s a question, replacement, or support request, we’re committed to responding with honesty and care. Your feedback helps us improve and refine every step — from sourcing to service. Starting with our signature pendant collection, we’re continuously evolving — bringing new products that meet higher standards of quality, craftsmanship, and genuine demand. Our goal is to grow with our community and offer pieces that enhance both style and well-being in meaningful ways. We know we still have a lot to learn and improve, and we genuinely appreciate your understanding as we continue to grow. Every challenge and piece of feedback helps us become better — and we’re committed to putting in the effort every day to earn your trust. ShapeShine isn’t just about style; it’s about connection, energy, and everyday balance.

Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

15 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 88% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Doctors on testimonials are not REAL

I research and fact check before I buy anything. I wanted to buy the ShapeShine pendant for a while. I saw the 4 "specialists" with their photos on the website promoting the product such as a Neurologist, Doctor etc. I could not find ANY information that these people actually exist anywhere. The photos are stock photos. The specialists are not listed on the association websites which is normal if you want a license ... any medical professional will be listed and we can look them up. I contacted ShapeShine who claimed the specialists could not found because of privacy protection and that the testomonials are outdated. Both answers make no sense. I asked if these were REAL specialists simple yes or no before I buy your product and go not answer. Clearly this is fraudulent to market FAKE doctors for their product. Disappointed. And the return policy is bogus. Can only return unused in packaging if the item is broken. The ratings here are pretty bad. 1 star not so good. The stones are not even real so this company seems fraudulent.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I wore the pendant constantly

I wore the pendant constantly. The only time I took it off is to shower. It did nothing for me. I called and wrote them about returning them. They will not take a return. These things. Don’t really work. Sorry to say I kind of had my hopes up just like many others.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Dear Janice, To clarify the situation, a full refund is available only for items returned in new, unused condition. Since the item had already been used, our support team offered a 50% refund as a goodwill option.
If you wished to pursue a full refund, you could initiate the return process so the item could be reviewed according to our return policy. This process requires confirmation and follow-up, but we did not receive a response to proceed.

Our team provided clear options and next steps, and we remain available should you wish to move forward with a return. Thank You.

Classificada 5 em 5 estrelas

The only RF-reducing product that works!

I have tried several other "RF reducing" products, but none of them seems to make any difference for me.

But when I saw videos of the Shapeshine pendant reducing RF, I knew I had to give it a try.

As soon as I got mine, I took my RF meter and confirmed it actually does reduce RF when I put it by my cell phone or home Wi-Fi tower.

Starting the first night I wore it (I wore and still wear it when I sleep), I got a full 4 hours of sleep before waking up. Since then, I typically get 3.5 to 4 hours of sleep like this. Before, I would wake up basically once every hour.

I seem to be more alert and have a bit more energy throughout the day also.

I admit that I was not happy that 3 of my first set of pendants (between my wife and I) had the blue stone fall off and get lost. Not sure if it was still working. But the latest set of pendants still have the stones on them, so, hopefully Shapeshine figured out a way to make the stones more secure.

Thanks for a truly working product for my health!

24 de novembro de 2025
logótipo da Shapeshine

Resposta da Shapeshine

Thank you for taking the time to share your experience and feedback.
We truly appreciate your support and are grateful to have you as part of the ShapeShine community.

Classificada 5 em 5 estrelas

Good

Got shipment on time happy with product thank you.

24 de novembro de 2025
logótipo da Shapeshine

Resposta da Shapeshine

We’re really glad your order arrived on time and that you’re happy with your pendant.
If you ever need anything or have questions, we’re always here to help.
Enjoy your new piece! 💛

Classificada 5 em 5 estrelas

I just got it it shipped fast and ive…

I just got it it shipped fast and ive had it on maybe 20 minutes ago

4 de novembro de 2025
logótipo da Shapeshine

Resposta da Shapeshine

Thank you so much for your review and for giving our product a try! We’re happy to hear your order arrived quickly and that you’ve already started wearing it.

Over the past few months we’ve worked hard to stabilize our fulfillment, and things have improved a lot. Starting early next year, we’ll also be offering 2–5 day shipping across the entire United States to make the experience even smoother.

We’re also excited to share that several new wellness accessories and upgraded pieces will be launching soon — we think you’ll love them.

If you ever have any questions or need anything, we’re always here to help.
Thanks again for choosing ShapeShine!

Classificada 1 em 5 estrelas

Utter trash!!!!!

Utter trash!!!! I wish I’d check TrustPilot!!!!!

14 de outubro de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

We’re very sorry to hear that your experience didn’t meet expectations — that’s never what we want for our customers.

We’d love to learn more and make things right.
Please reach out to us directly at support@shapeshine.co
with your order number,
and our team will personally review your case and find the best way to resolve it quickly.

Your feedback helps us improve our service, and we genuinely appreciate you taking the time to share it.

Warm regards,
ShapeShine Team

Classificada 1 em 5 estrelas

Total bullshit scam Again

Total bullshit scam Again. Fake as they come, they do nothing and fall apart in a month, I want my money back from these scammers

2 de junho de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hello Dan,

We’re genuinely sorry to hear that your experience wasn’t positive — that’s never what we want for our customers.

All our products go through quality checks before shipping, but we completely understand how disappointing it can feel when expectations aren’t met.
Please contact us directly at support@shapeshine.co
with your order number,
and our customer care team will personally review your case to arrange the best possible resolution, including a refund if applicable.

We truly appreciate your feedback — it helps us identify where we can improve and ensure better experiences for all our customers.

Warm regards,
ShapeShine Team

Classificada 1 em 5 estrelas

I ordered two necklaces and did not…

I ordered two necklaces and did not receive them. Their answer was for me to research it and figure it out as they stated that it was delivered to me.
I asked for them to send me out another necklace but no positive response from them.
I do NOT recommend this company for their products.

13 de setembro de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hi Lynne,
We’re truly sorry to hear that your order experience didn’t go smoothly — we completely understand how frustrating that must be.

We’ve checked all shipments carefully before confirming delivery, but we’d never want a customer to feel unattended or unheard.
Please reach out to us again at support@shapeshine.co
with your order number and we’ll personally review your case to make sure it’s resolved as quickly as possible — whether that means reshipment or another appropriate solution.

Your feedback is very important to us, and we’ll make sure your concern is handled with priority.

Warm regards,
ShapeShine Team

Classificada 1 em 5 estrelas

Buyer Beware …. Scam once again !

I’ve wrote and asked when I would receive they never responded never received the merchandise it’s a scam sadly but after reading the reviews here sounds like the product is crap on top of it !

8 de setembro de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hi Kenna,
We’re very sorry to hear about your experience — we completely understand how concerning it must feel when an order doesn’t arrive as expected.

We take all delivery issues seriously and would like to resolve this for you right away.
Please reach out to us at support@shapeshine.co
with your order number,
and our team will personally verify your shipment and arrange the most suitable solution as soon as possible.

We truly value your feedback and will make sure your case receives our full attention.

Warm regards,
ShapeShine Team

Classificada 1 em 5 estrelas

Avoid at all costs!

Avoid at all costs!

Quality is shocking - heavy poor materials, stone fell out of both pendants within a week.

No replacement honoured, terrible customer service from “Lilly & The ShapeShine Team” - change you company name to FakeShine, it would suit your business better!!

11 de julho de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

We’re really sorry to hear that both pendants had issues — that’s not the quality we stand for.

Please reach out to us at support@shapeshine.co
with your order number, and we’ll send you free replacements right away from our latest batch.
We’ve already improved the stone setting process to make sure this doesn’t happen again.

We truly appreciate you giving us the chance to make this right.

– Lilly, The ShapeShine Team

Classificada 1 em 5 estrelas

I ordered three pendants for my family…

I ordered three pendants for my family from shade shine it’s trash! I didn’t feel any difference I actually feel like an idiot for wearing a piece of metal around my neck with a fake stone

8 de junho de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hi Chris,
Thank you for sharing your honest feedback — we’re really sorry to hear the pendants didn’t meet your expectations.

Our pendants are designed with natural mineral components, but we completely understand that everyone’s experience can feel different.
We’d love the chance to walk you through how they’re intended to work and offer you another try — or a replacement if you prefer.

Please contact us directly at support@shapeshine.co
so we can personally assist and make sure you have the experience we promise.

With appreciation,
Lilly – The ShapeShine Team

Classificada 1 em 5 estrelas

Does not work

Does not work
They do not reply to emails and the money back guarantee does not exist
Honestly do not waste your money as this company are a scam

4 de junho de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hi Nadia,
We’re truly sorry for the frustration this caused — we take your feedback seriously.

To clarify, we’ve never promised an unconditional “money-back guarantee,” but we do have a return and refund policy that we stand by. It’s possible there was a misunderstanding or an issue with communication on our end, and if so, that’s on us.

Please contact us again at support@shapeshine.co
with your order number — we’ll personally review your case and make sure you receive the proper resolution right away.

We appreciate you bringing this to our attention, and we’ll make sure no message goes unanswered moving forward.

– Lilly, The ShapeShine Team

Classificada 1 em 5 estrelas

Do not buy from this company

Do not buy from this company. They will not reply if you want to return an item. Disgusting customer service

27 de abril de 2025
Opinião espontânea
logótipo da Shapeshine

Resposta da Shapeshine

Hi Caroline,
We’re truly sorry that your experience with our support and return process was disappointing — that’s not the standard we want for anyone.

We’ve already begun improving our response times and return handling procedures to ensure this doesn’t happen again. Your feedback is extremely valuable in helping us make these improvements.

Thank you for taking the time to share your experience — we’ll make sure it leads to better service for every customer moving forward.

– Lilly, The ShapeShine Team

Classificada 1 em 5 estrelas

I got mine in..

I got mine in... First it's huge.. semi heavy... Adjustable toggle no chain... Not as expected for the cost. I looked into this item and the claims further and come to find out they are being banned in Europe for causing cancer?

9 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SHAPESHINE SCAMMER HEALING COMPANY

Sent many emails regarding weeks with no response from this online webpage company

one man band

I've sent you many emails.

They sent two of the wrong style necklaces so only have one style I presume!?

No email verification of order

No receipt And no invoice sent out with orders...

No email contact after direct contact through their own website contact page.

Clearly shows they are out to defraud customers.
AVOID AT ALL COSTS

FROM THEIR OWN WEBPAGE

With no email invoice or receipt accompanying the fake necklaces no one can meet your supposed return policy... And your refusal to respond and engage with queries through your own website the following can not be me...

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. We currently do not provide you with return shipping labels. The item should be in our PO Box before the 30 days have passed after your item shows delivered by the shipping company.

We will only be able to cancel your order within the first 24 hours of placing your order. If more than 24 hours have passed we are unable to proceed with the cancellation request.

contact us at .... Definitely no possibie

17 de dezembro de 2024
Opinião espontânea

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