Shapessy Opiniões 

173
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought 3 items, 2 panties, 1 shorts. they came in 2 separate parcels, I asked why and they explained to me that they are coming from different warehouses. I was skeptical at 1st but the customer... Ver mais

Classificada 1 em 5 estrelas

Never never order from these crooks. I placed an order may 2 2021 first of all my order took weeks to arrive and then when it came the body slimmer wouldn't turn on and the sweat belt had metal sticks... Ver mais

Classificada 5 em 5 estrelas

On Jan 5 I placed an order with Shapessy and was calling to inquire if my order had been shipped. I signed up for text message alerts when the package was shipped but never received any notifications.... Ver mais

Classificada 1 em 5 estrelas

The item I received was larger than other shape wear I've bought. I tried to return even put tracking on the package after reading others reviews about never receiving refunds. She has never reached o... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Loja de moda feminina

Informação fornecida por diversas fontes externas

We at Shapessy will make you feel sexy and confident in your own skin. Shop for shapewear Join the movement!


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

173 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(173)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Disappointed

Still waiting on my merchandise to arrive. If I had known they were shipping from China I would have never made the purchase. They sent me a coupon to be used on future merchandise for the inconvenience but if I never plan to shop with them again the coupon is of no use. Very disappointed with how long it’s taking to get my purchase.

21 de novembro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

We understand where you’re coming from Zakia. I must agree with you, a long wait is definitely unacceptable! Please give us a chance to help you with this and feel free to email us at care@shapessy.com .



Classificada 1 em 5 estrelas

They are dishonest in their shipping…

They are dishonest in their shipping times. They blame covid for delays in shipping but its a lie. The stuff is coming form china. They lie about the shipping time.

Update: I got the product late. However the quality is very good and I am happy with the product itself. Please be transparent about your shipping times so that the customer can plan appropriately.

20 de novembro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

Oh my! I am so sorry if you feel that way. We're headquartered in Delaware and we ship from there. However, we also have different warehouses in Europe and Asia wherein we are shipping from these warehouses if the item is out of stock in the US. We can look up your shipping status further, please give us a chance to make things right for you. You can email us directly at care@shapessy.com and we will be glad to help.

Classificada 1 em 5 estrelas

This is the 1st time I have ordered…

This is the 1st time I have ordered from Shapessy and I won't EVER order from them again! When I Googled them, the address was from the East Coast; however that is NOT true....MAYBE the FAAAAAR East!!! I'm pretty sure they ship from the FAR east. I ordered on October 19th and I received notification that "standard shipping 4-8 business days" I sent an email regarding my shipment. According to them there would be a 2- 4 day delay on shipping.....NOT TRUE!!!!! NOW I have a 7-21 day shipment date......WHAT!!???? DON'T but from Shapessy....no matter how cheap they are!!!! It's not worth it!!!!

28 de outubro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

We really apologize for the delay of your shipment Cathryn. I understand that you have contacted us over and over again just to get the status of your order and end up being provided different information. We still aim to provide you with the best shopping experience, you can email us directly at care@shapessy.com . Let us work on this together to check on your order.

Classificada 5 em 5 estrelas

This is my third time ordering at…

This is my third time ordering at Shapessy and I love every product that I bought! I am looking forward to buy more especially because of the quality of their shapers and their amazing customer service! Totally worth it!

16 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I honestly say that Shapessy is the…

I honestly say that Shapessy is the best company for shapers I have ever bought from. I've bought a couple from them and so far all items are over the top, even my friends are happy with theirs. Definitely recommended! Happy customer here!

11 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This place is a scam...after I ordered…

This place is a scam...after I ordered here I got three mysterious charges

10 de outubro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

Oh no! That’s not good! We have a secured website and we don't store our customer's payment information. That is why this issue is very unusual, but we really appreciate you bringing this to our attention, so that we can deal with this immediately, Danielle. We are here to help and is it okay if you will send us the charges screenshot? Here is our email address: care@shapessy.com

Classificada 5 em 5 estrelas

i've ordered the heat-trapping sweat…

i've ordered the heat-trapping sweat vest and high waist thigh trimmer , it did arrive quicker than expected and I'm happy with the product, it has good quality and very useful for my daily workouts, totally worth the money!

3 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Well just got my waist trainer nd not…

Well just got my waist trainer nd not happy with it. DO NOT BUY FROM THEM. DO NOT WAIST UR MONEY. I got something different from what I was shown. Never again am I buying from them.

2 de outubro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

It really saddens us to know that our product did not work well for you :( I just feel such despair in you when you talk about this. We still aim to provide you with the best shopping experience, Amador. You can email us directly at care@shapessy.com . Let us work on this together.

Classificada 1 em 5 estrelas

yall are scammers

yall are scammers. GIVE ME MY WAIST TRAINER OR IM SUEING. dead ass im not playing. yall dont get to pick and choose when its time to give me my order it has been 2 weeks now ive tried to call and no one pick up which is terrible costumer service you guys need to stop wasting peoples time and that goes to everyone else yall are doing this too. i will sue if this is the case dont play with me. i should have ordered from amazon if this was the case.

14 de setembro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

We understand how frustrating it must be to wait this long for your order Vic. I perfectly understand your situation, if I were in your shoes, that would frustrate me, too. We are just so glad you were able to let us know about this as it’s important that we get this fixed. If you can email us with your order number or email address for us to look into this. Our email address is care@shapessy.com.

Classificada 1 em 5 estrelas

Do not waste your money and time

Horrible customer service they just give you the run around. I’ve made atleast 15 calls and emails trying to get a resolution. To begin with It took almost four months to receive my orderS even with paying for shipping when I did finally receive the butt lifter it was super tiny. I ordered a a 3XL US (I am typically a XL/1X but ordered up just in case) The measurements for the butt lifer on the Shapessy size chart says bust: 44.8-48 inches, waist: 37-40.1 inches and hips: 47.2-50 inches. I measured my item and it was 16 inches for bust, waist and hips. I contacted customer service on 7/29 about this issue. They offered me a 20% refund or store credit which is not fair I need a complete refund after dealing with this nonsense for months! They use their favorite line “ We will send you concern to the Fufullment team and update you ASAP. I attached pictures and all my evidence. On 8/2 I sent another email explaining my issue with pictures and was told the fulfillment team is aware of my concern. Now it is 9/7/20 and I just tried to call twice in which no one answers yet they are supposed to be open 24/7. This company gets their product from a third party they don’t even make their own products. Scam scam scam. Let’s not forget to mention your speaking to a customer service rep in another country at their home (one call I heard a rooster going off in the background, one time there was a baby crying in the background) I’ve asked to speak to a manager in which they are never available, one rep admitted there wasn’t a manager. I have pictures of proof too. This company is a s*** show.

7 de setembro de 2020
Opinião espontânea
logótipo da Shapessy

Resposta da Shapessy

Aww! We really wish you didn’t have to go through that Amanda. It really breaks my heart to know all the experience you had and I’m sorry you’ve had to deal with this. Please allow us to fix this for you, would you like to have a reshipment for our Shaping Butt lifter Bodysuit?

Classificada 1 em 5 estrelas

30 DAYS & COUNTING (excluding wkends)

30 DAYS & COUNTING (excluding wkends)

Horrible company to deal with!! I had placed my order June 27 and still have not received anything.
I have tried the customer service help line several times and always get a recording that my call can’t be completed. After several emails regarding the location of my order, I finally received a generic response stating to utilize the tracking system. (Which is totally useless) Apparently my shipment has not moved since July 2. They keep emailing me asking “how much do I love my Shapessy” I CANNOT TELL YOU BECAUSE I HAVE NOT RECEIVED IT!! The customer service is pathetic, to say the least. Do not even consider ordering from this company. I truely wish I had read the reviews before ordering.
WORST COMPANY I HAVE EVER DEALT WITH.

9 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Separate shipments

I bought 3 items, 2 panties, 1 shorts.
they came in 2 separate parcels, I asked why and they explained to me that they are coming from different warehouses. I was skeptical at 1st but the customer service representatives are assuring me that my orders will arrive. they take a little longer to respond but thats understandable because said they are on skeletal workforce due to covid --- anyway, i received my items 1 came in alittle later but that's fine. prduct is good as well. it smoothens out my love handles. thank you shapessy

30 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

MY ♥ WENT OOPS!

To shapessy team,

You did a great job!! ♥ My heart went oops, when I try the high waisted shaper panty on! LOL. I bought 2 of them one each color and I really love them! It really helps to tuck your tummy in and it is very smooth! You got me forever shapessy, ;)

28 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

You got me ♥♥♥

Dear Shapessy, you can have my loyalty! I ordered your shaper panty and it really gives me so much confidence. I thought that I can never wear dresses and pants anymore. I really love everything about it. Will order more and will try other products too!!!

28 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I love the High Waisted Shaper Panty…

I love the High Waisted Shaper Panty 100%, they delivered it very quickly. This panty is a huge help in holding and hiding belly fats. Will definitely order again, I found the perfect fit to be exactly as advertised.

28 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

No integrity

Horrible this company is horrible no integrity at all. They sent me an item but usps returned it back to them, so I asked for refund and they wouldnt give. Eventhough they had the item. They lied so many times I couldn't even count. They are very dishonest. They said we will check on it and call back but they never call back. Just horrible. Do NOt buy from this place. No integrity at all. They need to go out of business. Please so not buy from them. We need to be believe our bodies are Devine and love our body as it is.

25 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

perfect!

This company helps people to feel more confident about themselves by selling a good quality products. It just needs a little patience as this pandemic is testing the delivery timeframe. But everything is working perfectly fine to me! I hope it works for you as well <3

24 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I wish I knew about this Trustpilot…

I wish I knew about this Trustpilot site before I entered business with this Shapessy. The Customer Service is, as everyone has stated, TERRIBLE. I am in the midst of trying to get a refund but just know I will have to proceed through PayPal. I have returned my items to Shapessy and I just know they are trying to run me around to get me to forget claiming for my refund. I will not quit until I receive my refund. Please beware if you are thinking of dealing with this Shapessy Company.

18 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This company is trash

This company is trash. They dont tell you they ship from China which currently is taking about 3 months!!!! The customer service talks over you And just keeps repeating the order is on it way you cant get a refund!!!!!

15 de julho de 2020
Opinião espontânea

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