My experience was great because of Hailey. Although I was looking forward to the product i purchased and being as though its not in stock Hailey made sure that my next request which was a full refund... Ver mais
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Leia as opiniões dos outros
Would not order again from this company. You can’t actually return their items as advertised on their website. They won’t even give you an address to try to return. Instead they give you a “partial re... Ver mais
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Great customer service; Mss Lisa Becker provided fabulous assistance and helped me find my correct size, and the exchange was completely hassle free. The purchase has served its purpose. Thak you v... Ver mais
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So I accidentally put the wrong address in for my delivery address and she curve customer service did an awesome job in correcting the issue in less than 24 hours. I was so worried and they eased all... Ver mais
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Informações sobre a empresa
Sobre SheCurve
Escrito pela empresa
Meet SheCurve — redefining comfort and confidence with innovative underwear, shapewear, and swimwear. Designed to fit seamlessly, feel breathable, and flatter every body.
Our mission is to deliver high-quality, thoughtfully designed pieces that feel amazing on every body. That’s why we create products for all shapes and sizes, celebrating diversity in body types, skin tones, and gender expressions in everything we do.
Discover SheCurve and experience supportive, comfortable essentials designed not just to fit, but to celebrate you.
Shop Now & Discover Your Perfect Fit!
NEW ARRIVALS
BRAS
BEST SELLERS
SHAPEWEAR
Our mission is to deliver high-quality, thoughtfully designed pieces that feel amazing on every body. That’s why we create products for all shapes and sizes, celebrating diversity in body types, skin tones, and gender expressions in everything we do.
Discover SheCurve and experience supportive, comfortable essentials designed not just to fit, but to celebrate you.
Shop Now & Discover Your Perfect Fit!
Why Shop with SheCurve
Escrito pela empresa
- We put our customers first
- We’re committed to treating every customer with care, respect, and responsive support throughout their shopping experience.
Shipping You Can Trust
Fast & reliable delivery
We process orders quickly and provide tracking after shipment so you can shop with confidence from start to finish.
Informações de contacto
Estados Unidos da América
- support@shecurve.com
- shecurve.com
Best Sellers
3,4
Aceitável
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible Service, Horrible Company
Second update: Shecurve customer service contacted my wife again stating that my wife was wrong and ordered the wrong size. When she showed me what she was ordering and the price I can verify "large" was selected. It is extremely poor customer service to tell a customer "you're wrong".
Buyer beware! It is really awful dealing with non US businesses!!
Update: Shecurve did indeed reach out, but their "fair" compensation is refunding 30% of the cost, which is laughable when it was their mistake in the first place. We will let our bank handle it.
Horrible customer service. My wife ordered size large underwear, but size small shipped. Contacted customer service and was simply told too bad as underwear cannot be returned. $60 down the drain.
13 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We sincerely apologize that our initial response did not meet your expectations. Due to the intimate nature of these products, certain items are restricted from physical returns under standard policy, but we will never leave you out of pocket. 💜
Our management team has re-opened your case today and is reaching out directly from support@shecurve.com. We are committed to providing a fair, straightforward solution to resolve this for you immediately.
Worth it
Thank you for all your help getting me the right fit . Your product is so worth it
15 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
Thank you so much for your kind words! Assisting you until you achieve the right fit is our priority, because tailored comfort is what makes a real difference. We are delighted that the final result was completely worth it for you. 💜
Helpful and communicative staff
16 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
Thank you for your review! Transparent communication and attentive service guide everything we do, and we are always happy to help whenever you need us. 💜
My experience was absolutely horrible
My experience was absolutely horrible. I purchased 2 bras August 17. I have two confirmation numbers. They were the same style but two different colors. Two separate orders. Each time I went to track my order, it hadn’t even shipped yet so eventually I emailed them. They take days to reply to each email. At first kept saying I didn’t have an order. Then found it but claim I only had one order. Then said the bra I ordered was out of stock. But they took my money immediate. After literal weeks of arguing. They just sent me one bra and it’s the wrong one. I also noticed the bag labeling is all from china. I will never purchase here again. Scam.
UPDATE- they replied to my review but never actually followed up with an email. Never send a bra. Never issued a refund.
13 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the chaotic experience with your two orders, the endless email delays, and receiving the wrong item. High demand overloaded our supply chain and caused temporary stockouts. In these cases, our system automatically ships available items first while waiting on backorders. However, severe warehouse and inspection oversights led to tracking confusion and sending the wrong bra, which is completely on us.
To clarify, we are a US-based brand utilizing a global supply chain to deliver our designs worldwide. However, this level of miscommunication and error falls far short of our standards. Our management team is personally following up via email from support@shecurve.com today to process your choice of an immediate full refund or correct replacement for both orders, ensuring this is completely resolved.
I ordered 2 bras on 8/3/2026
I ordered 2 bras on 8/3/2026. I checked the order status and when I hadn't received any updates by 8/18, I contacted customer service. I was told that because of the sizes they needed to be specially made and that they would ship in 7 days. I reached out again on 9/9. I was them told that they were all sold out and that i needed to make a new selection. I did, but was them told that that was sold out and I needed to make another selection. I have canceled the order. I will never order from them again and I will make sure people know they are a scam.
3 de agosto de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the frustrating cycle of delays, conflicting stock updates, and poor communication. Experiencing back-and-forth stockouts when waiting for your order is entirely unacceptable, and we take full accountability for failing you at every step of this experience.
We are auditing our pre-order and inventory fulfillment logic to ensure no customer is left waiting without clear stock visibility or prompt refunds. Management has re-examined your case today and emailed you directly from support@shecurve.com to process your direct refund immediately and ensure you are not left without your items or your money.
Order mixup
There was a mixup with my order. It was handled with courtesy and professionalism by their customer service department. All good!
23 de julho de 2026
Opinião espontânea
Resposta da SheCurve
Thank you so much for your kind words! Order mix-ups are never the ideal experience, but we believe that how we handle those moments defines who we are. Delivering clear, respectful, and fast solutions is the cornerstone of our service philosophy. We are so glad our team could take care of this smoothly for you, and we look forward to serving you again soon! 💜
I ordered the panties on August 22
I ordered the panties on August 22, they still have not been shipped. I have now sent 3 emails to customer service and I’ve been completely ignored. I guess my next option is to contact my credit card company….
Sept. 14th update - The company has now contacted me and stated that some of the colours are not available, I said to send out what they had. If this is not done asap, I would like a full refund. It is unfortunate that this company will only respond when they get a bad review. If I do not hear back I will be contacting my credit card company … will update on further response.
Sept. 27th - still not received, however it looks like the items have been shipped. I will update when I receive
September. 28th - finally received today … panties are nice, but not sure they are worth the aggravation.
10 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the delay in shipping your order and for failing to respond to your emails. A high volume of orders overloaded our supply chain and caused stockouts, but ignoring your messages is unacceptable. We are actively adding dedicated staff to accelerate fulfillment and resolve these operational bottlenecks.
We hear your frustration and fully respect your time. You do not need to go through a complicated chargeback process with your credit card company—our team is reaching out directly to your email today to process your full refund immediately and resolve this for you without any extra hassle.
I have ordered 2 bras from here awhile…
I have ordered 2 bras from here awhile ago and had no issues getting my order. However I ordered 2 bras going on a month ago and still have not received my order. I reached out in email and they sent me a tracking number that doesn't work. Also I put the info from my email when I placed the order in to track my package and it said order cant be found. I don't know what this company has going on now with the service but I will not be taken this chance again.
12 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the broken tracking and poor email communication on your order. Logistics sync errors caused invalid updates, and we understand your loss of trust. We accept full responsibility for this experience.
Our team is auditing this package with our carrier today. If any issue is confirmed, we will immediately process your choice of a full refund or a free replacement. Management has emailed you directly from support@shecurve.com with our concrete solution.
J’ai commandé un produit sur SheCurve
J’ai commandé un produit sur SheCurve, mais la livraison a été un désastre. Le colis est arrivé en retard, endommagé, et le service client a été peu réactif. Je suis déçue, car j’avais hâte de l’essayer. Peut-être que la prochaine fois, je choisirai une autre marque.
5 de maio de 2026
Opinião espontânea
Resposta da SheCurve
Nous sommes sincèrement désolés pour ce retard de livraison, le colis endommagé et le manque de réactivité de notre équipe. Nous comprenons parfaitement votre déception, car recevoir sa commande dans de telles conditions gâche complètement l'expérience. Nous travaillons activement à l'amélioration de nos partenaires logistiques afin d'éviter que cela ne se reproduise.
Votre satisfaction est notre priorité et votre achat est pleinement protégé. Notre équipe de gestion reprend votre dossier en main aujourd'hui et vous a déjà envoyé un e-mail directement depuis support@shecurve.com pour vous apporter une solution complète et rapide.
I tried to return for a refund and was…
I tried to return for a refund and was denied. Only got a 40% refund
9 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for denying your full return request and offering only a partial credit. This does not reflect our standards, and we completely understand your frustration. Our core commitment is to provide transparent, accountable service, and we honor standard return choices rather than forcing unwanted compromises.
We have re-opened your case and emailed you directly from support@shecurve.com. Our management team is personally overseeing your request today to provide a complete, satisfactory solution and process your refund without delay.
Terrible service
Terrible service! I purchased and then cancelled because they took forever to ship
It. I requested a refund back in August and by September 9 I still haven’t seen my refund - so I filed a claim and then Right away i get a message from them saying they can’t issue a refund because I filed a claim and asking me to drop the claim and they can’t issue refund me within 12 hrs. I am so upset because about 2 weeks ago they told me I had been refunded and it was up to my payment institution when I would get it - now their story Changed! Shady company - I had to request a proof of refund receipt several times too! They’re a headache to deal with
1 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry that your refund was not processed immediately and that the queue created such a frustrating delay. We are currently accelerating our overall refund process to get your funds back to you as quickly as possible. 💜
Regarding the claim you filed, our team is actively following the case. Please rest assured that regardless of the claim outcome, your refund is completely guaranteed and will be returned to you. Our management team has reached out via support@shecurve.com to assist and ensure this is resolved smoothly.
Prompt customer service
Prompt customer service
I made a mistake when ordering the size and they are sending out a replacement
11 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are so glad we could quickly get a replacement sorted out for you! Sizing mix-ups happen to everyone, which is why our service philosophy is built around fast, effortless solutions without unnecessary hassle. Combining high-quality everyday designs with attentive, real-time support is central to our brand mission. Thank you for your trust, and enjoy your new items! 💜
Great product and wonderful customer…
Great product and wonderful customer service. Quick to respond to queries.
11 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
Thank you so much for the fantastic feedback! Delivering reliably constructed products alongside responsive, clear communication is at the core of what we do. We aim to ensure every inquiry is handled promptly so your entire experience with us remains smooth and enjoyable. We truly appreciate your support and look forward to welcoming you back! 💜
Good Customer Service / Bad Product
Customer service was great.
Product was not great. Received a replacement for 2 items that did not fit right but this bra was like it was printed out - very 1 dimensional and it's supposed to be a size large. Breathable Cross-Back Wireless Sports Bra × 1 Black / LARGE.
Item was completely flat, no curvature of the cup or anything.
10 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry that the product quality did not meet your expectations and that the item arrived completely flattened. Your direct feedback has already been shared with our product team to refine the design, structure, and manufacturing of this style to prevent this issue moving forward.
Deformation can occasionally occur due to harsh handling during transit, and we truly regret that you experienced this. Please rest assured that our policy fully protects you; our support team is following up with you directly via email to offer a complete resolution and ensure you are taken care of.
My typical size did not fit (runs large?)
My typical size did not fit and customer service was very quick to respond that they are sending replacements! very easy to work with. and although the bras i received do not fit (too large) the quality is great!
10 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
We are so glad our team could quickly arrange your replacement! While sizing variations can occasionally happen, our focus is always on providing fast, hassle-free solutions. Combining high standards of design with attentive after-purchase care ensures you always feel supported. Thank you for your trust, and we cannot wait for your new items to arrive! 💜
Resposta da SheCurve
Thank you for your warm words! Delivering thoughtfully built products alongside prompt, dependable support is the heart of our brand. We strive to make every interaction effortless so you always have a positive experience with us. We truly appreciate your recognition and look forward to serving you again soon! 💜
I ordered the wrong size and customer…
I ordered the wrong size and customer service was very quick to provide me with options.
9 de setembro de 2026
Opinião espontânea
Resposta da SheCurve
Thank you for sharing your experience! Sizing mistakes happen easily, which is why our support system is built to offer direct, flexible options right away. Helping you navigate choices smoothly without stress is key to our customer service philosophy. We appreciate your feedback and are always here whenever you need assistance! 💜
if i could give it zero stars i would
if i could give it zero stars i would. i ordered $90+ worth of items on aug 15. it’s now september 9th and there has been no resolution. the response time is unprofessional. i requested a refund and they ignored it and replied with “we will send you the order and give you a 50% off coupon” that was sept 2nd- the last time i’ve heard from them. horrible customer service. terrible delay on products.
15 de agosto de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the frustrating shipping delays and the improper, automated response you received. Surge in order volume and high demand for various styles overloaded our supply chain, leading to temporary stockouts. We take full responsibility for these delays and are adding dedicated staff to accelerate production, sorting, and dispatch to fix this systemically.
Sending promotional offers when you requested a resolution was an unacceptable mistake on our part. We have fully re-examined your case and emailed you directly with our updated, direct solution. We remain fully committed to following up until this is resolved to your satisfaction.
My exchange was supposedly shipped…
My exchange was supposedly shipped around August 30th. It's sept 10th and I still dont have it.
I originally ordered 3 followed size chart and they were too big. I'm very frustrated.
31 de agosto de 2026
Opinião espontânea
Resposta da SheCurve
We are deeply sorry for the delay with your replacement and the frustration caused by the sizing issue! Waiting nearly two weeks for an exchange when you were already disappointed with the initial fit is completely unacceptable, and we completely understand your impatience.
Our team is pulling up your exchange status right now to track down the exact location of your parcel. A dedicated support agent will reach out directly to your email shortly with a clear shipping update and a concrete resolution so you are not left waiting in the dark.
I was pleased with the quality of the…
I was pleased with the quality of the bras I bought, unfortunately they were in the wrong size. Customer service was very responsive and helpful. I'm happy with the service and the experience
27 de agosto de 2026
Opinião espontânea
Resposta da SheCurve
We are glad we could help turn a size mismatch into a positive experience! Finding the right fit can take a moment, which is why our dedicated support team is always ready to guide you quickly and hassle-free. Ensuring you feel supported from checkout to daily wear is central to our brand, and we look forward to assisting you again! 💜
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