Shelvingcentre Opiniões 

601
•
TrustScore: 1 em 5

1,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Got there he packed my car wrong then as I was assembling it realised 1 outer and 4 arms were missing Called them and got treated like a criminal I’ll check footage send me photos

Classificada 1 em 5 estrelas

Placed an order and received the racking in good time. When my credit card statement arrived, I had been charged twice. Customer Service telephone number rings and rings, have emailed but yet to have... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Awful..have been waiting for delivery since the 28th of June, have emailed twice and received no response after a week (despite Shelving centre's claim to aim to respond within 48hrs).. I am goin... Ver mais

Classificada 1 em 5 estrelas

Bought for a wedding present within 2 days the chairs started to fall apart Unable to contact anyone to replace same as customer services none existence In all honesty don't know how you have nerv... Ver mais

Informações sobre a empresa

  1. Armazém

Sobre Shelvingcentre

Informação fornecida por diversas fontes externas

You can't beat a good bit of shelving!

Shelving Centre has been trading for over 10 years and is one of the UK’s leading online suppliers of shelving for business and residential use. We have a wide range of products which we warehouse in a large distribution centre in Nottingham.

We are 100% focused on making sure we offer the most competitive prices, high quality products, as well as providing excellent stock availability and unbeatable levels of service. Last year we counted over 10,000 satisfied customers.

Placing an order on our website is a quick and easy process. Our website has live stock links to our warehouse management systems so all stock and account information is always up to date, at any time of the day, 7 days a week.


Informações de contacto

1,1

Muito mau

TrustScore: 1 em 5

601 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(601)

0 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

The shelving are easily assembled

The shelving are easily assembled, anyone can do that... I mean to say that they are what they say no complications... and a very prompt service.. keep it up guys..😊😊😊

9 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, great communication and price

27 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hi Luke,

Thank you for leaving your positive feedback.

We are very happy to hear, that you are pleased with your shelving!
Hope to see you shopping again with us soon.

Warm regards.

Classificada 5 em 5 estrelas

Great service good quality shelves easy…

Great service good quality shelves easy to assemble. Problem with a part being wrong was resolved quickly with no hassle

18 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello

Thank you for your feedback.

We are pleased to hear you are happy with your product.

We hope to see you shopping with us again soon.

Thank you.

Classificada 5 em 5 estrelas

The shelves arrived when expected

The shelves arrived when expected, and have gone together without any problems.

11 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello,

Thank you for your feedback.

We are pleased to hear you are happy with your product.

We hope to see you shopping with us again soon.

Thank you.

Classificada 1 em 5 estrelas

Unable to contact by phone

Unable to contact by phone. No confirmation of order or delivery. Trades as shelving company but also beauty4less but this is not made obvious

10 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hi there,

I am sorry to hear that you are not happy with the service we provided.

I can assure you, that this is something we do take seriously and would like to rectify for you.I would just like to advise you, we only have 1 phone line which does get very busy. I have looked in our emails and unfortunately cannot find where you have emailed either as these are manned during our opening hours.

Please be advised, Beauty 4 Less is our sistering company and located in the same building however are different trades - If this is something that had a negative impact for you, please feel free to inform us.

Nevertheless, please accept our sincere apologies you feel this way - if you would like to email us on customerservice@shelvingcentre.com I can be sure to look into this further for you

We appreciate all feedback from our customers to help us to improve our quality, products and services going forward.

Thank you

Kindest Regards,

Classificada 3 em 5 estrelas

Delivery to long.

Shelves are fine but a week to deliver is unacceptable.

9 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello,

Thank you for your feedback.

We are pleased to hear you are happy with your product. I would like to look into the delay in delivering. We pride ourselves with offering a free of charge next day service - unfortunately, I can only assume, our couriers experienced unforeseen circumstances which we wasn't aware of and therefor I could not advise you of.

Please accept my apologies for this.

Thank you.

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, but oddly no confirmation email

7 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello,

Thank you for your feedback.

We are pleased to hear you are happy with your product.

We hope to see you shopping with us again soon.

Thank you.

Classificada 5 em 5 estrelas

excellent value for money

3 de fevereiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello,

Thank you for your feedback.

We are pleased to hear you are happy with your product.

We hope to see you shopping with us again soon.

Thank you.

Classificada 3 em 5 estrelas

Good storage solution, shame about the packaging

Shelves were great. Easy to put together and in use within minutes of arriving. However the packaging was inadequate. The outer cardboard had all been damaged to such an extent that I had to check that nothing had been damaged or fallen out!!!

25 de janeiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello,

Thank you for your feedback.

We are pleased to hear you are happy with your product. I would like to look into the packaging of the item.. We pride ourselves with offering a free of charge next day service - unfortunately, I can only assume, our couriers experienced unforeseen circumstances and the item was damaged in transit which we wasn't aware of and therefor I could not advise you of. If any part of the item is affected, I can be sure to rectify this for you.

Once again. please accept my apologies for this.

Thank you.

Classificada 5 em 5 estrelas

very good seller

very good seller. will use again. and excellent communication.

24 de janeiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hello

Thank you for your feedback.

We are pleased to hear you are happy with your product.

We hope to see you shopping with us again soon.

Thank you.

Classificada 1 em 5 estrelas

Charged Twice - No Customer Service!

Placed an order and received the racking in good time. When my credit card statement arrived, I had been charged twice. Customer Service telephone number rings and rings, have emailed but yet to have a response. Mistakes like this can happen, but should be easy to sort out, rather than having to resort to a bad review on TrustPilot.

22 de janeiro de 2018
Opinião espontânea
logótipo da Shelvingcentre

Resposta da Shelvingcentre

Hi Andrew,

I am sorry to hear that you are not happy with the service we provided.

I can assure you, that this is something we do take seriously and would like to rectify for you.I would just like to advise you, we only have 1 phone line which does get very busy. I have looked in our emails and unfortunately cannot find where you have emailed either as these are manned during our opening hours.

Nevertheless, please accept our sincere apologies you feel this way - if you would like to email us on customerservice@shelvingcentre.com I can be sure to look into this further for you

Thank you

Kindest Regards,

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