Got there he packed my car wrong then as I was assembling it realised 1 outer and 4 arms were missing Called them and got treated like a criminal I’ll check footage send me photos
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Leia as opiniões dos outros
Placed an order and received the racking in good time. When my credit card statement arrived, I had been charged twice. Customer Service telephone number rings and rings, have emailed but yet to have... Ver mais
A empresa respondeu
Awful..have been waiting for delivery since the 28th of June, have emailed twice and received no response after a week (despite Shelving centre's claim to aim to respond within 48hrs).. I am goin... Ver mais
Bought for a wedding present within 2 days the chairs started to fall apart Unable to contact anyone to replace same as customer services none existence In all honesty don't know how you have nerv... Ver mais
Informações sobre a empresa
Sobre Shelvingcentre
Informação fornecida por diversas fontes externas
You can't beat a good bit of shelving!
Shelving Centre has been trading for over 10 years and is one of the UK’s leading online suppliers of shelving for business and residential use. We have a wide range of products which we warehouse in a large distribution centre in Nottingham.
We are 100% focused on making sure we offer the most competitive prices, high quality products, as well as providing excellent stock availability and unbeatable levels of service. Last year we counted over 10,000 satisfied customers.
Placing an order on our website is a quick and easy process. Our website has live stock links to our warehouse management systems so all stock and account information is always up to date, at any time of the day, 7 days a week.
Informações de contacto
Unit 9, Glaisdale Parkway,, NG8 4GP, Nottingham
- 0845 8621545
- customerservice@shelvingcentre.com
- shelvingcentre.com
1,1
Muito mau
601 opiniões
Sem histórico recente de solicitação de opiniões
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Good product at a good price
Good product at a good price. Instructions not very readable.
11 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Chris,
Thank you very much, for your positive feedback.
We are happy to hear, that you are pleased with your product!
I apologise for the instructions, being difficult to read. I will pass your comment onto our quality control team, so we can improve this in future.
Hope to see you shopping with us again soon!
Kind regards.
Excellent service very quick delivery
10 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Many thanks for your positive feedback.
We are most pleased to hear, that you are happy with our service!
We hope you are happy with your product.
Hope to see you shopping with us again soon!
Kind regards.
Product was great however delivery was …
Product was great however delivery was a day late
7 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your positive feedback.
We are happy to hear, that you are happy with your product!
I apologise for the delivery being a day late.
I hope this didn't cause too much inconvenience.
If you would like to discuss the late delivery further, or have any questions about it, please email us on; customerservice@shelvingcentre.com.
Hope to see you shopping again with us soon!
Kind regards.
Good stuff.
Delivery was excellent.
Instructions a bit sparse was was OK after building first unit.
Very solid was constructed and clever design with no screws or bolts.
7 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Steve,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with your order and our delivery service!
I hope you didn't have too much trouble with our instructions. I will pass your comments on, to see if we can improve them, for the future.
Hope to see you shopping again with us soon!
Kind regards.
Service brilliant but not convinced by product
From order to delivery the service was brilliant, however the product quality is just ok. There were 2 drawer holders broken off that I screwed back myself but the fixings don’t appear sufficient and the mirror fixing point came loose. It all seems ok now but I’m not convinced it will last very long.
6 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Phil,
Thank you for your feedback!
We are happy to hear, that you were pleased with our delivery service!
If your product does have faults, please report them to us through email, so we have them on file.
Hope to see you shopping with us again soon!
Kind regards.
Excellent product easy assembly.
Excellent product easy assembly.
Prompt delivery.
Initial communication poor, no conformation of order.
5 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Susan,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with your product and our delivery service!
I apologise for you not receiving an order confirmation, as that should have been sent through on email.
Hope to see you shopping again with us soon!
Kind regards.
Product not a seen in pictures
Product not a seen in pictures. They are now avoiding contact with me.
4 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Henry,
I am sorry to hear, that you are not happy with the product you have purchased.
I can assure you, that we are not avoiding contact.
We would like to get this issue resolved as quickly as possible.
Please send an email, with your order number and pictures of what you have received, to our customer service email, so we can look into this as soon as possible.
Thank you and I apologise for any inconvenience this may have caused.
Kind regards.
Fantastically quick delivery
1 de dezembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your positive feedback!
We are glad to hear that you are pleased with our delivery service!
We are hope you are happy with the purchased you have ordered.
Hope to see you shopping again with us soon!
Kind regards.
Excellent stuff
Can be fiddley to put up on your own but with two people no problem, excellent value and look good in the garage, would recommend this company .....might even buy another one 😁
29 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with the product you have brought!
We hope it was't too much trouble, putting it together.
Hope to see you shopping again with us soon!
Kind regards.
Speedy dispatch.
23 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you, for your positive feedback.
We are most pleased to hear, that you are happy with our service!
Hope to see you shopping with us again soon!
Kind regards.
The `good` & `not so good` points
The good points,
- Priced very reasonable
- Quickly dispatched (without additional charges for delivery to AB post code)
- Well packaged.
The not so good points,
- Advertised as `Heavy Duty` shelving...anything but...the metal work is extremely flimsy during construction and although the structure seems fairly ok when built I would only recommend as `light duty` shelving. "The chaps who lie on the shelves in the photo on their website were very professional not to show worried faces during the photo take as I would have been fairly concerned doing it myself."
22 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi there,
Thank you for your feedback.
We take all points made by our customers into consideration, good and bad.
I am sorry to hear, that you think our product is not as described.
We will be passing this onto our quality control team, to look at the quality of the material, that is used to make these shelves.
If you have any questions, or you would like to discuss your order further, please do not hesitate email us; customerservice@shelvingcentre.co.uk.
I apologise for any disappointment and inconvenience, caused by our product.
Kind regards.
Fast Delivery
Fast Delivery, & well described product.
Reasonable delivery charges.
20 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Edward,
Many thanks, for your positive feedback.
We are most pleased to hear, that you are happy with your product and our service!
Hope to see you shopping again with us soon!
Kind regards.
Fast delivery
Fast delivery, great value, easy to assemble and good quality. Overall A+++
19 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Phil,
Thank you for your positive feedback.
We are very happy to hear, that you are pleased with your purchase and our service!
We hope to see you shopping with us, again, soon!
Kind regards.
Ordered a canopy for over the back door …
Ordered a canopy for over the back door and it was delivered the next day excellent service. On opening the packaging found one of the plastic caps for covering the bolts was missing.Rang them and explained cap was delivered in a couple of days.
17 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Paul,
Many thanks for your positive feedback.
We are most pleased to hear, that you are happy with your purchase and your service!
Hope to see you shopping again with us soon!
Kind regards.
Resposta da Shelvingcentre
Hi Nick,
Many thanks, for your positive feedback.
We are very happy to hear, that you are pleased with our service and your product!
Hope to see you shopping again with us soon!
Thank you.
Kind regards.
Goods arrived within 24 hours and were …
Goods arrived within 24 hours and were exactly what we required
15 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your positive feedback.
We our most pleased to hear that, you are happy with our service and our product!
We hope to see you shopping with us again soon!
Thank you.
Kind regards.
Product was good but one shelf had been …
Product was good but one shelf had been smashed to pieces, the box taped back together and shipped anyway.
14 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your feedback.
I sincerely apologise for this and can assure you, we would have not sent a product out smashed.
This may have happened on transit.
Please could you send us an email to, customerservice@shelvingcentre.co.uk, with a picture of the damaged product and your order number, so we can look into this and resolve the issue.
I apologise again for this and for any inconvenience it may have caused.
Kind regards.
Excellent service x
14 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi there,
Thank you for your positive feedback.
We are most pleased to hear, that you are happy with our service!
Hope to see you shopping again with us soon!
Kind regards.
Excellent service and product
Excellent service and product. A brilliant solution to optimising space for medium to heavy tools/stock etc. Highly versatile in height adjustment. First cabinet took a while to assemble, but once you get used to assembling, the versatility wins through. Thank-you for a great product and extra fast free delivery.
13 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi Gary,
Many thanks for your positive feedback.
We are very happy to hear that, you are pleased with your product and with our delivery service!
Hope to see you shopping again with us soon!
Thank you.
Kind regards.
Cost and delivery time impressive
Very impressed with both original cost of items compared to similar item available through other retailers and also the rapid delivery
13 de novembro de 2017
Opinião espontânea
Resposta da Shelvingcentre
Hi,
Thank you for your kind feedback.
We are very happy to hear that, you are happy with your product and our delivery service!
We hope to see you shopping with us again soon!
Kind regards.
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