Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my custo... Ver mais
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Leia as opiniões dos outros
I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut dryi... Ver mais
I really was blown away at how fast the shipping is, considering I live on the other side of the US. All communications were fast, concise and painless. I LOVE my new table and accessories - all mat... Ver mais
Fedex damaged dryer/shipping box split open. Shernbao refused to send return tag even tough multiple photos were sent of box prior to opening. Accessories missing due to opened box. Sent 6 or 7 ema... Ver mais
Informações sobre a empresa
Escrito pela empresa
Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies. We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc. We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business. In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.
Informações de contacto
910 Canal Pl, 91746, City of Industry, Estados Unidos da América
- 626-549-1212
- info@shernbaousa.com
- shernbaousa.com
4,1
Bom
227 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Top of the line company
This grooming company is outstanding. I have been professional grooming for the past 15 years and this is the first and the only company that listens and helps their consumers exceed.
The customer service is great and the products are top of the line
15 de setembro de 2022
Opinião espontânea
Super Cyclone Pet Dryer
I ordered the hair dryer and it came in a timely manner. Everything was exactly as I had ordered. Thank you.
30 de setembro de 2022
I made a mistake in ordering a product…
I made a mistake in ordering a product and the company was most gracious with the handling of my return and refund.
27 de setembro de 2022
Shernbao Lighted Table
I ordered a lighted table, I received it quickly, it was packaged in a manor that when I saw it I knew it was not damaged. Very pleased with my product ordered. Thank you.
23 de setembro de 2022
The LED is a game changer!
30 de setembro de 2022
Outstanding grooming table!
The height-adjustable grooming table was promptly shipped and arrived in perfect condition. I was pleasantly surprised by the sturdy construction and quality of finish: it's a very substantial table in every respect and an excellent value for the price.
3 de outubro de 2022
Orders came fast and I’m very pleased…
Orders came fast and I’m very pleased with the products! When our package came damaged by the shipping company, the Shernbao customer support was extremely helpful. Mario answered to us very fast and sent us a replacement part for our product! He was absolutely fabulous.
14 de setembro de 2022
Opinião espontânea
Resposta da Shernbao USA
Thank You Ms. Lulu, It was Pleasure Helping You!!!
We are very pleased with the customer
We are very pleased with the customer
Service and their quick response to our questions
9 de setembro de 2022
Opinião espontânea
package arrived in perfect condition
package arrived in perfect condition. It was a electric grooming table so it was big and heavy.
17 de agosto de 2022
The product we received is excellent.
The product we received is excellent.
The only issue we had is they sent us 2 when we only ordered 1.
They did pay to return the extra and issued us a refund. I would use them again.
17 de agosto de 2022
I must say that Atlanta was as helpful…
I must say that Atlanta was as helpful as I’ve ever received before from any other company. She followed up on everything she said she would she went over and above to make sure I had the right information and followed up afterwards to make sure everything was correct.
16 de agosto de 2022
I have always been a dog owner
I have always been a dog owner. This trimmer is quiet making grooming our dog easier.
15 de agosto de 2022
Fast shipping great product
9 de agosto de 2022
While I love the force of the blower…
While I love the force of the blower and it works great in our long coat German shepherd, I’m disappointed at how many times the hose pops off the blower and I have to stop to put it back together. That’s frustrating
9 de agosto de 2022
Resposta da Shernbao USA
Good Afternoon, I willsend You a video to Your email on how to re attach Your dryer hose, Please let us know if it works. Thank You.
Great Experience
I received my grooming table in perfect condition. The shipping was faster than expected. I love my new table!!
4 de agosto de 2022
Resposta da Shernbao USA
Thank You for Your feedback.
Wonderful to work with.
2 de agosto de 2022
Resposta da Shernbao USA
It has been a Pleasure , Helping with Your Order.
The service and response time was…
The service and response time was amazing. Definitely great customer service!
2 de agosto de 2022
Resposta da Shernbao USA
We Appreciate the feed back, It was a Pleasure Helping with Your order!!
I got my dryer and my free shears…
I got my dryer and my free shears damage free so I'm happy. :D
Shipping time was decent and I was able to track my package with the tracking number.
24 de julho de 2022
Resposta da Shernbao USA
We Hope You enjoy using Our products and Thank You for the feedback!
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