Shernbao USA Opiniões 

227
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Just recently bought my mini force amd had a small problem, customer support was amazing, resolved the problem in less than 10 minutes amd has made me a lifelong customer. Great product. When my custo... Ver mais

Classificada 5 em 5 estrelas

I have been shopping around for a blower for my Bernese Mountain dog for a while and was hesitant because of how much the “good” ones cost. I wish I would have bought this a long time ago. It cut dryi... Ver mais

Classificada 5 em 5 estrelas

I really was blown away at how fast the shipping is, considering I live on the other side of the US. All communications were fast, concise and painless. I LOVE my new table and accessories - all mat... Ver mais

Classificada 1 em 5 estrelas

Fedex damaged dryer/shipping box split open. Shernbao refused to send return tag even tough multiple photos were sent of box prior to opening. Accessories missing due to opened box. Sent 6 or 7 ema... Ver mais

Informações sobre a empresa

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Escrito pela empresa

Shernbao Pet Products was established in 1999 as a comprehensive manufacturing and trading company of pet grooming equipment and supplies. We serve pet grooming and veterinary communities for over 20 years by providing professional, quality and value priced products. Our rich product line includes all kinds of clippers, dryers, bathing tubs, grooming tables, veterinary tables, cages, grooming tools and etc. We have excellent teams who focus on products development & design and production to ensure that you get the best products for the success of your grooming business. In 2019, we built a service team and logistics facility in California, US to better serve the North America customers. This allows us to timely response to orders fulfillment and service requests.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

227 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(227)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

The Super Cyclone dryer ROCKS

The dryer ROCKS! It's compact and has good power to dry those thick undercoats. We are so impressed se we bought a second one and a third one is being ordered today!

17 de julho de 2022
logótipo da Shernbao USA

Resposta da Shernbao USA

Thank You for Your feedback, We Hope to continue serving all of You r Pet Grooming needs.

Classificada 5 em 5 estrelas

I truly appreciate the superb level of customer service

I truly appreciate the superb level of customer service I received. I have a Typhoon blower/dryer and because the power cord was pulled severely it actually broke the white wire tab on the power board.
I did not want to send the unit back so Alfredo sent me a new board. I received it a few days later but the board was different.
When I called Alfredo he responded by sending me a picture of how the new board was wired. I followed along and now everything is working.
Alfredo actually offered a live video chat with a Shernbao technician if I got stuck.

13 de julho de 2022
Opinião espontânea
logótipo da Shernbao USA

Resposta da Shernbao USA

Thank You for Your feedback!!!

Classificada 5 em 5 estrelas

Great professional grooming product supplier

We own a grooming salon in North Alabama. We have been using Shernbao products for a couple of years now. We have been very pleased with every aspect of doing business with Shernbao. We have several Shernbao dryers that we use daily in our busy grooming salon, four Shernbao electric tables, Shernbao brushes, combs and clippers/blades. Anytime I have had an issue, the guys at Shernbao have gone over and above to address the problem and make things right. We met them in person at the Las Vegas Superzoo Convention and they were so nice and helpful and now they remember me by name! I couldn’t ask for better products or customer Service! They have a USA based office in California. I highly recommend this company and their products.

23 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I love these dryers

I love these dryers! I own a small grooming shop and I’ve used a K9 II for years. I recently hired a new groomer and needed another dryer. I red the reviews and loved the fact that other said it was powerful and quiet. I bought the Hurricane and loved it so much I bought the Typhoon dual to replace my K9. Best decision ever.

22 de junho de 2022
Classificada 5 em 5 estrelas

Your company has excellent customer…

Your company has excellent customer service people! I have spoken with both Mario and Alfredo and they were both polite and most helpful and informative. I will continue to recommend your company and it’s products highly! Thank you

20 de junho de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

I received an email that my table was…

I received an email that my table was on back order & would ship a month later. When the month was up and no table I called. My table was still on back order but I was offered a similar table at the same cost. It was delivered one week later and I am extremely happy with the table and their customer service.

2 de junho de 2022

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