I’ve used Sherry Fitzgerald Clane branch for the first time and the entire experience has been frustrating and disappointing. Updated as 90% of the issues were caused by the involved solicitors
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I went with their mortgage broker service and they provided me at the end with the absoulote worst offer in the market making my pay more than 7K over 3 years. As my house was B3 BER and it was eli... Ver mais
A empresa respondeu
A big thank you to Adrian and James who were an absolute pleasure to deal with right from reserving the house up until receiving the keys. Excellent communication throughout and plenty of assistance... Ver mais
We were tenants of a Sherry Fitz property for almost 7 years, and were always happy with how they handled our inquiries. They were also very helpful when it came to us moving out, and accommodated us... Ver mais
Informações sobre a empresa
Escrito pela empresa
Since the foundation of our company in 1982, Sherry FitzGerald has grown from a single office on Merrion Row, Dublin 2, to becoming Ireland’s largest property advisory firm employing over 650 people across over 100 offices nationwide, providing a full suite of property related services across residential sales, new homes, commercial, lettings and financial services.
Informações de contacto
Silverstone House, D18 A7K7, Dublin, Irlanda
- +353 1 237 6300
- customercare@sherryfitz.ie
- sherryfitz.ie
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Respondeu a 77% das suas opiniões negativas
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An Excellent Service
Thank you for supporting us in buying our new property. You have had a professional approach at all times and Paul from your office in Lapp's Quay, Cork has been brilliant. He has kept us in the loop at all times and his conscientious approach ensured that the sale went through despite many hiccups. He has had a professional approach at all times and was equally invested in the purchase of the property as we were. Thank you.
Unprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house.
If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
I have just bought my very own and…
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!
House sale.
From initial instructions, to marketing advice, Sherry Fitzgerald Limerick have given relevant up to date and considered information. This has enabled us to make the right choices to realistically advertise our house for sale. It sold quickly and without fuss. Thank you.
100% would recommend
100% would recommend
We just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
worst company to deal special this one…
worst company to deal special this one from dunshauglin
Recently got a mortgage and Nora was a…
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
Excellent service sabrina in the…
Excellent service sabrina in the dunshaughlin branch was brilliant so easy to deal with always willing to help with any query. Kept on top of everyone so things kept moving. Absolute pleasure to deal with. Thank you sabrina.
Thank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale
Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.
Recently completed sale of house
Recently completed sale of house. Niamh Madden was a pleasure to deal with. She was very professional and always available to answer queries. Would highly recommend Niamh and her team.
very prompt in replying to queries
very prompt in replying to queries, professional service, what you see is what you get.
I contacted Midleton branch to ask if…
I contacted Midleton branch to ask if they would take on the sale of my property. I was told a more senior member of staff would get back to me. One week later I called back. Apparently they had never heard of my inquiry, but would respond as soon as possible. Well it never happened. I took my business to a Cork auctioneer who sold it. I am sure they are inundated with work. My impression is that they are arrogant and unconcerned.

Resposta da Sherry FitzGerald
We as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Resposta da Sherry FitzGerald
Brenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ed is a gentleman and guided me…
Ed is a gentleman and guided me perfectly through a tricky sale of my property in Navan. We achieved above asking price but besides that Ed was so patient, empathetic and accessible. I would highly recommend him.
Excellent support for mortgage and mortgage insurance
Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!
Sherry Fitzgerald - Dun Laoghaire
I want to give a big shout out to Pippy Proger from the Dun Laoghaire branch.
Pippy was absolutely fantastic throughout and helped guide us through the buying process which was very daunting as first-time buyers. She made everything so easy and straight-forward, was there with us every step of the way and always available to answer our (many) questions.
We had such a great experience, Pippy's professionalism, open communication and friendliness was second to none.
Thank you Pippy for helping us get our dream home!!!
Deceptive advertising and shortsighted customer care
I went into the Westport branch of the franchise to enquire about the cost of a valuation, I was told there would be no charge ( to quote their website ' Thinking of selling your property? This is a free service and there is no obligation to engage our services, so if you need a valuation for selling your property we're ready to help. ).Nobody showed up for the first appointment, I had to chase confirmation of the second subsequent to which I received an email informing me there was a charge of €200 plus vat for the valuation as I had mentioned during the viewing I was considered marketing the property myself.

Resposta da Sherry FitzGerald
Excellent and professional service from…
Excellent and professional service from Celene and all the team, during my recent sale and purchase of property.
Could not recommend the Sherry Fitz Royal team enough. Thank you so much guys
Abysmal Customer Experience
Abysmal Customer Experience
Our experience with Sherry FitzGerald Tallaght was poor, unprofessional and incredibly stressful.
The Tallaght Branch Manager intentionally made a false representation in relation to a condition of the sale and purchase of the property. This representation relates to a contingency plan for the vendors to move out, so there would be no delay on their part in holding things up.
In a follow up phone call that focused on this representation the Branch Manager became irate, abusive, and insulting, during this time he taunted us about ever getting into the house. Needless to say this behaviour was not the professional service we expected from a supposed premium estate agency. Regrettably we have also engaged SherryFitz in the sale of our own property. We wish we went with DNG.
When our complaint was brought to the attention of SheryFitz Head Office, no meaningful apology was forthcoming nor any real attempt at resolving the matter.
Furthermore, when we eventually moved into our new home the vendors had removed an array of fixtures and fittings contrary to sale agreement. SherryFitz would not respond or engage with this issue.
Save your money, premium price, poor service.
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