Shine Products / Shine Wellness - Total Scam. I thought I'd try some tabs at £30 and they sent me £99 bill. I complained and then they went AWOL. Had to launch a fraud claim at my bank. Proper Keto... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This company is passing itself off for supplying Dragons Den elite gummies. There customer support is awful. If you try to cancel an order after immediately placing it they tell you it has been dispa... Ver mais
Wish I’d read the reviews before can only say DONT USE this company, ordered November, same old chat about , tracking numbers , apparently my order is still in America, thought it was a uk distributio... Ver mais
First time ordering, had confirmation of order. Waited days then had PayPal email to say my money has been refunded. At least I’ve not lost my money but had no email to say why it’s cancelled or any e... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a family run business, Established for over 20 eyars and trusted by thousands of shoppers everyday in UK. We specialise in a wide range of prducts, including housewares.toys,kitchen & bathroom Assosoires and much more.
Informações de contacto
Reino Unido
- shineproducts.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I too caught out with this scam…
I too caught out with this scam company, exact same situation as other reviewers have said!!
I was under the impression I was buying one bottle for £39.95, it was only when i saw bank statement that I realised I have been charged just over £119, I contacted them straight away and asked to cancel but they say they don't have a cancellation policy so you have to wait for the product to arrive and then return, as everyone else has said the items never arrive (who knows if there is anything actually in the package?) so unless you are prepared to pay out more money to the customs you have no item and no way of getting a refund. A very misleading website as well, the phone number is English but the company is in america. Disgusting!
I wish I had checked Trust Pilot before…
I wish I had checked Trust Pilot before I placed an order. I tried the online chat and couldn’t get answers about my order. The money was taken from my account immediately. I believed the connection to Dragon’s Den but didn’t check this company or claims. I feel so annoyed with myself. I will keep trying to get my money back. Their advert came up when I was playing Words with Friends and I thought it was worth trying the Keto Gummies. Didn’t think I’d have much to lose but £150 gone from my bank, so I have lost a lot of pounds. I don’t want the product now and want a refund. The VIP chat support is not worth wasting time on.
Advert claimed to be related to Dragons Den
I came to this company (unknowingly) via a link from an advertisement that indicated that they were related to the Dragons Den programme.
I've since had communication from Shine Product who say they are the supplier. I contacted them to ask when the delivery will arrive, told 2 to 3 weeks to come from USA. I thought they were in the UK and the order I completed say 2-3 days.
They deny they have said they are connected to DD so I've sent them the link that got me to them.
I told them I didn't want them now. They say I can't cancel.
Absolutely scammers.
UPDATE
I EVENTUALLY GOT IN TOUCH WITH MY BANK AND REPORTED THIS AS FRAUD. I'VE BEEN REPAID IN FULL. VERY LUCKY REALLY. MY BANK HAS ALSO SENT ME A NEW DEBIT CARD SO HOPEFULLY THIS AWFUL, WICKED, BUNCH OF SCAMMERS SHOULDN'T GET ANYMORE MONEY FROM ME.
Do not go anywhere near this company, read all the reviews!
I was under the impression I was buying one bottle for £39.95, it was only when they sent an email that I saw I have been charged just over £119, I contacted them straight away and asked to cancel but they say they don't have a cancellation policy so you have to wait for the product to arrive and then return, as everyone else has said the items never arrive (who knows if there is anything actually in the package?) so unless you are prepared to pay out more money to the customs you have no item and no way of getting a refund. A very misleading website as well, the phone number is English but the company is in america. Can't believe I was stupid enough to fall for this scam. 😟
TOTAL SCAM..
TOTAL SCAM... DON'T BUY ANYTHING FROM THIS COMPANY ... they also use a 5 star Trustpilot rating to advertise their gummies !!!
At the risk of repeating the experience…
At the risk of repeating the experience and details listed by everyone else, avoid this company and its practices at all costs. If you too are too late to avoid, press hard leaning on the info here and advising that you've contacted your credit card/ banking to red flag the transaction and the company - and you will get a full refund and cancellation of future charges if you dig in. Still no trust in the company, so will be speaking to my provider to block any future charges. Horrendous
This company misrepresented in their…
This company misrepresented in their Ad. They quote £39.95 but when you receive the confirmation order email it's £119.95. Went on their live chat within 1 minute of placing order told too late as already shipped???? Told could pay 50%. I declined and asked for refund was told no. I contacted my bank and red flagged the payment. Went back on chat and told them I was reporting to trading standards and had reported the to my bank as a scam. They then cancelled the order. They are a scam and I am reporting them to trading standards. AVOID
Not a good experience at all
Not a good experience at all !
My package is held at customs as I am not paying £45 customs fee.Product was advertised as UK based and free shipping. Contacted DHL to divert the package to sender.
ANOTHER RED FLAG - an email arrived today to say they are placing a refill order of £112 if I don't cancel within 24 I will get charged again. Luckily I rang UK number to stop the payment.
An absolute joke
An absolute joke
Just been told I need to pay custom fees and reclaim them back
Do not buy from this company
I asked for a full refund d was told it wasn’t possible !!!
Buyer beware NO GOODS ARRIVED!…
I placed an order on 16th November 2022 and discovered I had been charged twice on 2 different days.
I contacted the company and was told I could return the item I didn’t want for a refund once I received the order or I could get a 50% discount if I accept both order.
I took the 50% refund guessing at least I would get some of my money back an would be happy to have double the order if they worked.
Still nothing arrived. I contacted the company on 16th December 222 and was sent a rather blunt email telling me to be patient. I tracked the order and it appeared to be in customs for over a month
I emailed the company on 16th January 2023 stating I’d not received my order and as of today, 17th February 2023 I still don’t have the order or any further response from this company.
I got a full refs from my credit card company for non delivery of goods.
I ordered back in November 2022
I ordered back in November 2022, I never received my order, and I've had no refund. I ordered out of utter desperation. I live in constant and had hoped the product might just help a little. I live on my war pension, so I have no real disposal income, so to such a significant amount of money hit hard. PLEASE don't order! I wish I'd seen the reviews before I ordered.
It started off a disaster
It started off a disaster I wanted 1 bottle £39 but by the time I’d skipped past all the other items that popped up my payment was £130 as it just added them all to my basket. I immediately contacted them and was initially charged £79 then refunded £39 so only paid for the 1 bottle I wanted. Fast forward 3 weeks and order received. Sadly bottle of 30 contained 27 gummies! I contacted them again to express disappointment and was sent a full bottle as an apology. Good service from poor experience
They do not exist
SCAM don’t order!!!
Please don’t order it’s a total scam!!!! Order never arrived had to call the bank who advise the company is a scam
Do not use Shine Wellness
Do not use Shine Wellness. I was sent an email from what I thought was a contact. It turned out is was actually a Hungarian email address using my contacts name. Do not use this company!!!!
Just been completely ripped off
Just been completely ripped off. Ordered a product at £39.95 and they've charged me £119.00. They refused to cancel the order even though I spoke to them immediately. First time I've ever been ripped off. I'm furious
CUSTOMS HOLD UP…
I placed an order 11 December and have not received it to date. 17/01/23 Aparantly it is held up in customs awaiting a payment, well you can't talk to customs with the no's given by Shine so its a stalemate. I contacted shine with the vip automated chat line but still no joy. I noticed the automated chat line is an English telephone number so I called it directly and was greeted by finally an adviser to talk to. I explained the problems I was having and was offered a 50% refund which I refused, I was then offered a full refund which was confirmed by email. So ring this number from the uk 02034798864 or the number below to get your money back. Hope this helps.
+44-20-3479-8864
This company is a complete SCAM!!!
This company is a complete SCAM!!!
DO NOT use
Having taken agreed amount for the product I ordered,
they then proceeded twice, to take further amounts of money from my debit card.
My bank luckily notified me and blocked these transactions.
I bought something and realised it was…
I bought something and realised it was not what i thought I'd ordered. It cost far more than I understood it would have. It was misleading. I couldn't get a refund or cancellation. I think you need a cooling off period. I can't get a refund until I return the order. I contacted them immediately when I realized my mistake
I don't think that is right. I'm annoyed at myself for being tricked and am annoyed that it couldn't be rectified there and then ny the company. It's not right. I complained as it didn't come and I finally got a refund.
Do not order
Do not order, parcel ordered oct not recieved told me to chase it up chased it up jan still wont give refund would give 0 stars if i could shocking customer services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








