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Ship.com Opiniões 416

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TrustScore: 4.5 em 5

4,5

Serviço de entregas
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ridiculously Fast and Easy... Hopped on here to print a label for a package I was sending. I was shocked how fast and intuitive the process was. Reccomended.

Classificada 4 em 5 estrelas

I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... Ver mais

Classificada 5 em 5 estrelas

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Ver mais

Classificada 5 em 5 estrelas

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Ver mais

Informações sobre a empresa

  1. Serviço de entregas

Escrito pela empresa

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

416 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Ship has been so amazing

Ship has been so amazing. The site is user friendly and even if you have a slow moment and can’t figure something out there online team is there right away with the answer no whole times. I won’t be using any other company.

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to setup and use

Account setup was easy and immediate. Shipped my first item and that went easy as well. I had questions that were answered quickly. So far, everything goes very smoothly. I love it!

25 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

You’re going to be charged on the 14th…

You’re going to be charged on the 14th day of your trial and even if you don’t touch the paid period they won’t even consider reimbursing.

They don’t save you any money in shipping. It’s a membership scam.

5 de janeiro de 2026
Opinião espontânea
logótipo da Ship.com

Resposta da Ship.com

Hi Aly,
Thank you for taking the time to share your feedback. We're sorry to hear you had a frustrating experience, and we'd like to help clarify a few things.

About our free trial: Ship.com offers a 14-day free trial with full access to our platform. We clearly communicate that billing begins on day 15 if you don't cancel before then. There's no hidden timeline; you have the full 14 days to evaluate whether our platform works for your shipping needs, and you can cancel anytime during that period with no charges.

About cancellation and refunds: Customers can cancel their subscription at any time; there are no long-term contracts or commitments. If you were charged and didn't intend to continue, we absolutely want to make that right. However, we've searched our records and cannot find an account or support ticket associated with your name. We also haven't received any cancellation or refund requests from you through our normal support channels.

About shipping savings: Our platform is designed to help customers access discounted USPS and UPS rates, compare carrier options, and streamline their shipping workflow. The value varies depending on shipping volume and needs, which is exactly why we offer a free trial, so you can determine if the savings and efficiency gains work for your specific situation.

We've reached out to you directly through Trustpilot to gather more information so we can locate your account and resolve this. We're a real team of real people who genuinely want to help our customers succeed, and we'd welcome the opportunity to make this right.

Please respond to our Trustpilot message with your account email or contact us directly at help@ship.com, and we'll prioritize getting this resolved for you.
Best regards,
The Ship.com Team

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