Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ridiculously Fast and Easy... Hopped on here to print a label for a package I was sending. I was shocked how fast and intuitive the process was. Reccomended.

Classificada 4 em 5 estrelas

I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... Ver mais

Classificada 5 em 5 estrelas

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... Ver mais

Classificada 5 em 5 estrelas

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... Ver mais

Informações sobre a empresa

  1. Serviço de entregas

Escrito pela empresa

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

416 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

s#$@ customer service huh…

Order order to order that says was claim never got shopped never got delivered call 20 minutes after order was supposed to be delivered and they just asked me if I wanted to reschedule it and then just apologized and that was it that's terrible customer service terrible in general.

29 de julho de 2023
Opinião espontânea
logótipo da Ship.com

Resposta da Ship.com

Hi Angie! Would you please reach out to help@ship.com so we can resolve this? It looks like you are not in our system as a Ship.com shipper so we want to make sure that you are speaking to the right person and get this issue fixed for you as soon as possible. Thank you!

Classificada 5 em 5 estrelas

Efficient and time saving tool!

I've been using ship.com to ship all my online boutique orders for a few years now. I love that it's integrated with my invoicing system so that when an invoice is paid I can simply click to purchase postage and ship it. It's also really simple to give someone a custom quote for shipping if needed.

15 de janeiro de 2023
Classificada 5 em 5 estrelas

User Friendly and Fantastic for Everyone!

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, but honestly the best part is how easy it is to use. It integrates to my invoicing system and has so many personalizable features. Truly an awesome program and I recommend it to any small-business owner!

13 de janeiro de 2023
Classificada 5 em 5 estrelas

Small business essential

I've been using ship.com for years to ship items to my customers. The platform is very user friendly, and the rates are great. I also like that the site makes it very easy to keep track of shipping charges for the year so that I can easily calculate the information that I need come tax time. If you are a small business owner, I highly recommend ship.com for your shipping needs.

29 de janeiro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Given inaccurate information

I have been using ship.com for about 2 years. When I set up my billing I was not able to attach my bank account due to an error in their system. At that time I was advised I could add a balance (which you are required to do if you don't have your banking attached to the account) and that I could be refunded at anytime in the future that I no longer wished to use their services. I tried to get my money back and was informed that I could only be refunded for up to 6 months from the initial payment. Now I am stuck using their services until my money runs out when other companies have much lower shipping rates.
I gave 2 stars because even though I had this issues and their rates are higher than done other websites I do find the system easy to use and navigate and it connects with square.

3 de janeiro de 2023
Opinião espontânea
logótipo da Ship.com

Resposta da Ship.com

Hi Alicia, My sincerest apologies for your experience with this. We can guarantee that we have the absolute lowest shipping rates available, so we would be happy to answer any questions you have on this. Please reach out to help@ship.com to resolve the issue around your account balance and linking your bank account. Happy to help!

Classificada 5 em 5 estrelas

I love this shipping company

I love this shipping company. They have answered so many of my questions and helped me in such a positive way. Makes it easy to run a business from home. Thank you for all that you do!!

6 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic shipping company

This shipping is the best one I've found. They make it so easy to run my business from home!
If I have a question, the live chat is amazing. There was a time I entered the incorrect weight and my customer still got their package and the difference just came out of my account on file.

22 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use

Easy to use, and so worth it for the discounted shipping rates. My friends always ask me to ship things for them instead of going to the post office. 😅❤️

16 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Ship takes care of all my shipping…

Ship takes care of all my shipping needs. When I’m over or under they make it right and refund me when necessary! I appreciate everything this company does and it makes my customers happy as well! I love how easy the site is to use as well!

18 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Support

The best part about ship.com is the fast customer service. The support is great. If you have any questions the support team is very helpful and responsive. The monthly fee is also very reasonable with the amount of services available through Ship. I definitely recommend to any business owners.

1 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ship makes it so easy …

Ship makes it so easy for me to print out my labels at home and package the order and provide tracking! The system is beautiful as I'm able to enter and email customers to ensure they l received the order.

17 de janeiro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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